Aqua Dome - Tirol Therme Laengenfeld
Aqua Dome - Tirol Therme Laengenfeld
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4.0
4,0 trên 5 bong bóng1.614 đánh giá
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Các đánh giá này được tự động dịch từ tiếng Anh.
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5,0 trên 5 bong bóng
thg 4 năm 2024 • Cặp đôi
Another wonderful, relaxing holiday at the Aqua Dome. We spent our skiing holiday there and were delighted by the great atmosphere, the super friendly staff, the heavenly wellness and the divine food. We will definitely come back! Many thanks to the great team for the wonderful time! We went home completely relaxed and are already looking forward to next year.
Đã viết vào 17 tháng 4, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Sehr geehrte Gäste, herzlichen Dank für Ihr super Feedback! Schön zu hören, dass Sie sich bei uns entspannen und erholen konnten. Gerne geben wir Ihre tolle Rückmeldung auch an unsere "Küchenmannschaft" weiter. Wir freuen uns schon Sie wieder bei uns im AQUA DOME begrüßen zu dürfen. Beste Grüße aus Längenfeld, Nora Ache / Assistentin der Geschäftsleitung
Đã viết vào 19 tháng 4, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

beforeyouaccuseme
Edinburgh, UK215 đóng góp
5,0 trên 5 bong bóng
thg 5 năm 2023 • Cặp đôi
Superb in every respect. Great facilities for changing. Superb pools and use of the landscape, set in a bowl of mountains, just amazingly beautiful during the day and at night with the stars and moon - romantic, breathtaking, inspiring! You must visit - you will love it!
Đã viết vào 5 tháng 4, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you for taking time to share your fantastic review with us! We are glad that you enjoyed your "thermal spa day" to the fullest. Thank you also for your recommendation! Best regards from the AQUA DOME, Nora Ache / Assistant to CEO
Đã viết vào 16 tháng 4, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Annabella
3 đóng góp
3,0 trên 5 bong bóng
thg 4 năm 2024 • Một mình
My stay at the hotel over the Easter holidays was mixed:

On the first day at breakfast - At reception, I was directed to the dinner table. As I was already eating, the waitress tried to move me to another table. I found this rude and remained seated as I was in the middle of chewing my breakfast. The waitress's reaction was inappropriate.

I booked a massage every day. Three times I was treated by women who were very kind. I felt comfortable and welcome. However, once I was treated by a man, and I felt as if I was being processed by an unmotivated assembly line worker. No questions, no smiles.

I attended the yoga classes offered by the hotel. One day, the class started at 9:30 a.m. Unfortunately, I cannot eat before training. So after the class, I quickly went to change and arrived at the restaurant at 10:57 a.m., assuming I could quickly grab something to eat. However, the waiters turned me away without offering an alternative, even though many guests were still eating.

However, the restaurant manager was very kind, and I felt welcome when he was present. The spa is also beautiful, and there was a very friendly employee at the Spa 3000 bar.
Đã viết vào 2 tháng 4, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Baldi Paolo
Bergamo, Ý13 đóng góp
5,0 trên 5 bong bóng
thg 4 năm 2024 • Một mình
Very beautiful and private like saunas and swimming pools, for those who really love being in contact with nature in a naked way it is the perfect place. Having a bistro bar directly in that area was a godsend. As an entry price it's worth it. Then the saunas are all different and very particular from each other. Like in the movies. Great place highly recommended, can't wait to go back.
Đã viết vào 2 tháng 4, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you very much for your kind feedback! We are happy to hear that you enjoyed your stay in our sauna area. See you soon at the AQUA DOME! Best regards, Nora Ache / Assistant to CEO
Đã viết vào 16 tháng 4, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Sightsee30579031074
Vienna, Áo1 đóng góp
5,0 trên 5 bong bóng
thg 3 năm 2024 • Cặp đôi
Our stay at the AQUA Dome was simply fantastic! If you are looking for the ideal place for an active holiday, then you have come to the right place. From the first minute we were captivated by the magic of this place.
We began our stay with a wonderful day in the thermal baths, enveloped in gentle snowfall, which made the atmosphere even more magical. The treatments were a real treat for body and soul, and we felt like we had been reborn afterwards.
The next two days we spent on the numerous ski slopes, and the weather couldn't have been better. Bright sunshine and perfect conditions made skiing an unforgettable experience. After a day full of activities, it was particularly nice to immerse ourselves in the soothing SPA area in the evening and enjoy the thermal baths and their great sauna landscape. A real treat for body and soul!
The culinary offering at the AQUA Dome is simply outstanding. The variety and quality of the food far exceeded our expectations. Every meal was a feast for the senses, and we could feel the passion and dedication with which each dish was prepared.
But what really made the stay at the AQUA Dome unforgettable were the staff. Their friendly and warm nature made us feel welcome straight away, and their positive spirit was infectious. You could tell that all the staff cared about the well-being of their guests, and they did everything they could to make us feel completely comfortable.
All in all, our stay at the AQUA Dome was just perfect. We can only warmly recommend this place and are already looking forward to coming back soon, in the summer, when we'll be hiking :-)
Đã viết vào 13 tháng 3, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Lieber Hotelgast, vielen lieben Dank für Ihr super Feedback! Wir freuen uns zu hören, dass Sie Ihre Urlaubstage in vollen Zügen bei uns im AQUA DOME genossen haben. Sehr gerne geben wir auch Ihre lobenden Worte an unser Team weiter. So schöne Rückmeldungen begeistern uns und unsere Mitarbeiter täglich unser Bestes zu geben. Wir freuen uns schon Sie im Sommer wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Längenfeld, Nora Ache / Assistentin der Geschäftsleitung
Đã viết vào 14 tháng 3, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Mr. Food & Travel
Capo d'Orlando, Ý155 đóng góp
4,0 trên 5 bong bóng
thg 2 năm 2024 • Cặp đôi
The 4 stars are the result of a wonderful holiday in a magical place. I believe that this hotel, if you are lucky enough to experience it in moments where the snow falls and the mountains turn white giving a magical atmosphere, is an absolute excellence. The spa and wellness center satisfy all needs and preferences. You are spoiled for choice between swimming pools, saunas, Turkish baths, hydromassages, relaxation areas and services of all kinds including my beloved AUFGUSS (10 per day in various saunas). Both the hotel and the spa are spotless. The aesthetics of the rooms, the structure, the restaurant, the bar are truly classy and of a high standard. All the staff are kind, helpful and smiling. In short, for those who want to relax and enjoy a pampering stay, it is a highly recommended place. The only notes for which I won't leave the highest review are:
1) The activities offered to customers could be more, of a different type and more engaging.
2) The food. Unfortunately for an Italian the level of cuisine is discreet, nothing more.
But everything else is top. It was a real pleasure to be a guest.
Đã viết vào 1 tháng 3, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Anne d
2 đóng góp
4,0 trên 5 bong bóng
thg 2 năm 2024 • Cặp đôi
We stayed for 2 nights in the Hotel. Completely to our satisfaction. The second and last night we planned a long evening in the Therme and Spa 3000. To our surprise the second evening there was an evacuation in the Therme by the fire brigade ( 3 cars). When asked, an employee had no information and said that the alarm didn't work, and later there was incomprehensible communication through the intercom system, and people started running. Back at the hotel room there was no further information through e.g. the Hotel television channel. So for us the last evening was a disappointment. There were no excuses or any information during check out. Back at home we evaluated the incident and our conclusion is that this is a point for improvement for the Hotel. We would have liked some explanation after this stressful experience. We came to the Hotel for relaxation.
Đã viết vào 29 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you for your review on Tripadvisor! We are glad that you enjoyed your stay at the AQUA DOME. We are happy to give you more detailed explanation of this incident. We can understand that this was not the evening you have planned in our thermal spa. I would be happy if you get in touch with me! Best regards, Nora Ache / Assistant to CEO sekretariat@aqua-dome.at 0043 5253 6400 7000
Đã viết vào 1 tháng 3, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

ISteff
Luxembourg City, Luxembourg19 đóng góp
5,0 trên 5 bong bóng
thg 2 năm 2024 • Gia đình
It's our 5th stay at Aqua Dome and, like usual, the hotel and service never disapointed. The rooms are spotless clean, the restaurant is an wonderful experience with waiters who do above and beyond to make you as comfortable and happy as you can get. The swimming pools and spa are very nice. They can be a bit crowded in the afternoon, but they are still enjoyable and kids will love them. As a guest of the hotel, you have access to SPA 3000 which is exclusively for hotel guests and there is wonderful and peaceful experience. It's never crowded and always a corner perfect for relaxation.
Đã viết vào 28 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you so much for your amazing review! We are glad that you again enjoyed your stay at the AQUA DOME to the fullest. Such nice feebacks are super motivating for our team - we are happy to forward it. We already look forward to welcoming you soon again! Best regards from Längenfeld, Nora Ache / Assistant to CEO
Đã viết vào 1 tháng 3, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Shyann W
1 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2024 • Gia đình
If you love children screaming and splashing around you, this would be the place. Don't let the serene photos of the pools and mountain face fool you, my brother, friend and I arrived on a Thursday late afternoon to every pool filled with small children running and yelling around and it felt as though all pools were the same temperature, not relaxing even in the littlest.

Towels are €7 extra upon arrival, we were never explained how to use the bracelets properly on arrival and everything is an up charge, when speaking to the front desk they did not help appropriately but rather got annoyed at us for asking questions.

We wanted to use the saunas but when we arrived inside (after paying €18 extra) it was found to be a full nudist section and we were told to take our bathing suits off or get out. As you can imagine I was with family...the age limit for the saunas is 15+, I could be nieve to European culture but found that age to be rather young. The cafe is also situated right in front of the sauna pool where there are naked people swimming around while you're trying to enjoy a meal or a drink.

Blood drops was found on a stair case and for the 2.5 awful hours we were there no one had come by to clean it up, when you have people walking around barefoot, it's a health concern.

What we thought would be a relaxing day after skiing turned out to be a terrible experience and I wouldn't recommend this to anyone that's trying to find some relaxation.
Đã viết vào 22 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you for taking time to share your feedback with us. We are really sorry to hear that you had a bad experience. Also we are sorry that the check in at the thermal spa fell short. We forwarded your feedback to our thermals spa manager because normally we ask every guest about the towels and a robe and inform of course also about the rent. Regarding the prices we would like to refer to our website where you can see all prices, also the surcharge for the sauna and the information that it is a textile free zone according the Austrian Sauna culture (in the sauna you can of course wear a towel or a sauna kilt). Right in front of the entrance to the sauna are there is our information desk. Please do not hesitate to talk to our staff – we are always happy to help and to avoid misunderstandings. We are not sure at the Check out if you mentioned that you were just 10 minutes in the sauna. It happens quite often that our guests “just want to have a look” and in that case we cancel the surcharge. We guess you visited us during the Austrian and german holidays. During the holidays and on bad weather the Aqua Dome is also for families a popular “getaway”. Once again thank your honest review. Based on your detailed feedback, we have identified a number of issues that we need to work on and will address them internally. If you would like to give us a second chance, we would be delighted if you would contact me directly. Best regards, Nora Ache / Assistant to CEO sekretariat@aqua-dome.at 0043 5253 6400 7000
Đã viết vào 29 tháng 2, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Brent
6 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2024 • Bạn bè
I'll start by explaining the picture I attached. Walking up the stairs at the changeroom we saw blood on the floor. Pretty gross when entering a "spa". When we left about 90 minutes later (pissed off with our experience) the blood was still there. You're telling me no staff went by this main stairs and thought it would be a good idea to clean up blood on the floor?

We had a terrible experience right from the start. First, the staff at the counter do not give you any information. Where to go to the change rooms, towels, getting around (it's a huge place) etc.
We wandered around aimlessly trying to find a towel and had to go back to the front desk for them. They couldn't have asked when we checked in "do you have a towel or need one? Would you like to rent a robe?" Etc.

And 7 euro per towel to rent, for a towel that probably cost them 1 or 2 euro, is price gouging..

We get up to the main pools and outdoor pools and it's nothing like a spa (like we expected). Much more of a kids water park. We came to relax and take a day off skiing to unwind and it's all kids running around and splashing. No areas are adults only other than when you go to the saunas area.

Once we got there it is NUDE ONLY. Not optional.. I have no problem with people being nude there. It is Europe after all. but the fact that it is required is just ridiculous. I was there with my (female) friend and my sister.. we did not want to get naked together. And you will be told to take your clothes off by staff or leave. So we left that area after paying an additional 18 euro each to enter with no refund even though we left 10 min after entering.

So you can either be around screaming children in the main area or forced naked in the sauna area. We did not end up staying long. Not the relaxing spa vibe we are used to and expecting.

And I have no problem with families being there and having a good time but why wouldn't you make even one of the 3 outdoor pools adults only? Super hard to relax with kids doing cannon balls around you

I would not recommend this to anyone looking for a relaxing spa experience. If you've got kids you want to run around and play and burn off some energy it seems to be the perfect place for that.
Đã viết vào 22 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear guest, thank you for taking time to share your feedback with us. We are really sorry to hear that you had a bad experience. Also we are sorry that the check in at the thermal spa fell short. We forwarded your feedback to our thermals spa manager because normally we ask every guest about the towels and a robe and inform of course also about the rent. Regarding the prices we would like to refer to our website where you can see all prices, also the surcharge for the sauna and the information that it is a textile free zone according the Austrian Sauna culture (in the sauna you can of course wear a towel or a sauna kilt). Right in front of the entrance to the sauna are there is our information desk. Please do not hesitate to talk to our staff – we are always happy to help and to avoid misunderstandings. We are not sure at the Check out if you mentioned that you were just 10 minutes in the sauna. It happens quite often that our guests “just want to have a look” and in that case we cancel the surcharge. We guess you visited us during the Austrian and german holidays. During the holidays and on bad weather the Aqua Dome is also for families a popular “getaway”. Once again thank your honest review. Based on your detailed feedback, we have identified a number of issues that we need to work on and will address them internally. If you would like to give us a second chance, we would be delighted if you would contact me directly. Best regards, Nora Ache / Assistant to CEO sekretariat@aqua-dome.at 0043 5253 6400 7000
Đã viết vào 29 tháng 2, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

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Aqua Dome - Tirol Therme Laengenfeld (Langenfeld, Áo) - Đánh giá - Tripadvisor

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