Đánh giá Harley's, Macduff

Sân chơi bowling • Trung tâm trò chơi & giải trí
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6 đánh giá
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1 đóng góp
thg 5 năm 2016 • Gia đình
Went to play a games of 10 pin bowling the machine knocked more pins over than we did. Had to change lanes as first one broke Down for the second one to jam constantly knock over pins as they were released and constantly had to ask for machine to be sorted. In desperate need of repair and toilets need a good scrub. Would have been nice for staff to have a smile.
Đã viết vào 17 tháng 5, 2016
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

7 đóng góp
thg 10 năm 2015 • Gia đình
Took me cousin and son here a few months back. As I came across it online and thought I would give it a try BIG MISTAKE!!! Had to go to the counter multiple times to ask if I could order food kept getting told "I will be down in a minute to serve you"!! Staff to busy speaking to each other to serve staff! After we ordered and got the food. Macaroni was swimming in sauce! Decided to leave it at that and go for a game of bowls. Would help if you actually had all the pins so we could play properly. I would not recommend this place!!
Đã viết vào 1 tháng 2, 2016
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Fiona G
Banff, UK19 đóng góp
thg 1 năm 2016 • Gia đình
We went for lunch and a game of bowls. It took an hour and 20 minutes from sitting down to receiving our lunch with no apology until I went to pay and complained about the wait. The "apology" was a mumbled sorry by a stroppy faced young girl who had her back to me at the time! She then preceded to overcharge me by over £5! The food, when it finally arrived certainly wasn't worth the wait but the adult portions were large and my partner said the chicken fillets were good.
The bowling was a joke......the machine was knocking more pins down than we were!
If anybody decides to go for a meal after reading this I'd advise you order at least the day before!
Đã viết vào 24 tháng 1, 2016
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Jenny T
24 đóng góp
thg 11 năm 2015 • Gia đình
Havent bn in a long while n dont think id bother going again . U walk in side door too toilet corridor not very clean floors . 2 staff running place werent very nice either cant take critisism about anything . Food was basic frozen food the cook was the receptionist . Place was cold n very grubby looking . Never saw this place look so bad . Lanes kept jamming n not working which has bn like that since opening many years ago . Shudve just stayed at home
Đã viết vào 29 tháng 11, 2015
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Macduff11 đóng góp
thg 9 năm 2015 • Gia đình
Warning to all, steer well clear of Harleys in Macduff. Canna believe they way we were treated there today, their customer service is shocking! The bairn had a bowling party their so the wife and I decided to have our lunch. We had a look through the menu and decided what we wanted. So went through to cafe and asked to put in an order, we were told we would have our order taken at table, we were then shown to table. Then the guy disappeared, 5mins later he returned to take our drink order, bear in mind we were ready to order food, then went again, he returned 5mins later with drinks then said he would be back to take food order, 5 to 10min later we were still waiting, the place wasn't busy, a table of 4, who were served as we just sat down and a table of 3. After waiting I went to counter and asked if we could have our order taken, 5mins or so later we were still waiting so I decided to speak to whoever was in charge. I told her what was happening but she cut me off mid speil and said abruptly, it will be taken now. We finally put in our food order, wheyyyy. The food came and was really nice only thing was I had the Carribean chicken burger, it was lovely but had no jerk sauce on it. We finished went to pay but never mentioned lack of jerk sauce because it was obvious by my previous complaint it would be more hassle that it was worth and I decided to let it go, as it was still a nice meal.
We returned to party and the kids went to have their food in party room. A little while later I was standing speaking to a couple of fathers talking about poor service when the boss walked by, obviously overhearing us, asked if everything was ok, I said , alright I suppose, and she asked what was wrong. I said we had received poor service and when I complained to her she cut me off. I then told her about lack of jerk sauce on my chicken. She said it was there poured over the chicken, I assured it that it wasn't there and my wife could verify this, she then said if I wasn't happy I knew what I could do. I said yes I won't be back and I will give you bad reviews on any site I can. She stormed to kitchen.. I was calm throughout and I didn't raise my voice at any time or use detrimental language, and was quite reserved. The two guys I was talking to can back me up on that, I did nothing wrong but reply to her query in an adult manner. Thought that was end of it and went back to talking to other dads mostly about poor customer service but hey ho.. A while later this guy comes up to me and asks to speak to me in office, so I follow him in there. He was very aggressive in his manner and started asking me what kind of man was I as his wife was in tears, I said to him all I had done was rightfully complain about poor service and in a non aggresive manner and that it was his wife who had been aggressive when she said if I wasnt happy I knew what I could do. He kept saying but you made her cry, andwalked out of office.. I said to him I had every to complain about poor service for heavens sake.. He turned and said don't swear at me, I said I never I said for heavens sake, he said you swore just now and instructed his staff to phone the police, I said that's fine as he had been threatening in the office. I told him I had witnesses that I had not been aggressive in any way and disappeared to kitchen. He came back a while later saying his wife didn't want to call the police as kids party on. At this point the father of the bairn having the party who was one of my witnesses said he would speak to guy in office. After over half an hour he came out and my wife asked him if we would be getting an apology he said there would be no apology but that police would not be called.. On his request I left it at that. But I still can't believe what happened.. I calmly and rationally complained rightfully about poor service yet instead of an apology which I would of accepted as she did look stressed and out her depth, we all have those days, they decide to escalate it well out of all proportion and threaten me with the police all for making a complaint.. I could understand if I was ranting and raving, shouting and swearing but I was came polite and rational throughout. Be warned
Đã viết vào 28 tháng 9, 2015
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Perth, UK21 đóng góp
thg 7 năm 2015 • Gia đình
Great afternoon out with the family and kids, fun playing ten pin bowling, with teas/coffess and juices for the kids on hand - lovely food in the restaurant and a fab soft play area for younger kinds to keep them entertained -toilets not bad either
Đã viết vào 2 tháng 8, 2015
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
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