Rio Secreto

Đánh giá Rio Secreto, Playa del Carmen

08:00 - 15:00
Thứ Hai
08:00 - 15:00
Thứ Ba
08:00 - 15:00
Thứ Tư
08:00 - 15:00
Thứ Năm
08:00 - 15:00
Thứ Sáu
08:00 - 15:00
Thứ Bảy
08:00 - 15:00
Chủ Nhật
08:00 - 15:00
Giới thiệu
Thời gian đề xuất
2-3 giờ
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4.5
8.699 đánh giá
Xuất sắc
6.968
Rất tốt
1.293
Trung bình
270
Tồi
87
Tồi tệ
81

Barbing
Santiago, Chile56 đóng góp
Bella aventura
thg 12 năm 2021 • Cặp đôi
Realicé tour regular. El lugar es muy bello, es un panorama que puede hacerse con o sin lluvia. Las instalaciones están bastante bien, los guías muy amables. Realmente vale la pena visitar este lugar.

Sin embargo, algunos de los contras son:
1. Compramos el tour con Easy Tour, quienes realmente no explicaron la diferencia entre la entrada Plus y Regular. Te indican que la Plus incluye Rapel y Bicicleta, pero lo cierto es que además incluye el recorrido de más senderos por las cavernas. Así que ahí faltó explicación. De saber, hubiese comprado el Plus.
2. En Río Secreto no te dejan tomar fotografías con tus cámaras. Entiendo que no se pueda llevar las cámaras por el riesgo tanto de la seguridad dentro de la caverna como del ecosistema. Perfecto. Pero el costo de las fotos es igual o incluso más que el del mismo tour! Realmente una sin verguenzura.
3. Está un poco caro el tour en relación a otros panoramas (e.j. Chichen Itza + 2 Cenotes + Valladolid - que incluso queda más lejos)

A pesar de estos "peros", el lugar está precioso y vale la pena. Sólo vayan preparados para guardar los recuerdos en su mente ya que las fotos no valen la pena.
Đã viết vào 1 tháng 12, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

weitzela
British Columbia, Canada21 đóng góp
Don't hesitate. Book Rio Secreto
thg 11 năm 2021 • Cặp đôi
I can't say enough about the great experience of our Rio Secreto tour. More specifically, our tour guide, Alfredo: What a wonderouus wealth of knowledge he was: so much respect for the environment; respect for our safety; genuineness for our group having fun. The man has been craving for 27yrs and his excitement would make you think it was his first time! Honestly, he shaped how I look at the world;.how I respect nature. It changes how you view the world at large. Without gushing, he's truly one of the best individuals I've ever met. He quite literally knew every step of the underground/underwater journey that we took.

The caves are an experience in-and-of themselves: you are stepping into another world. I cannot describe the insurmountable (and insignificant) personal feeling that comes over you as you step foot in this historic wonderland... Millions of years quite literally cascade above you as you traverese through this unique, dark wonderland. I've never felt more connected with nature. The water is pristine, exfoliates you, and is (as Alfredo says) a fountain of youth.

You cannot take pictures underground. They have a professional photographer take pictures for a fee (as of Nov 2021) $25USD for one, $150USD for a full package... Very good pics which you can view on a nice monitor at the end of the tour.

Also at the end of the tour is a nice buffet. Alfredo welcomed us with a local (delicious) shot of local made liquor.

While we wanted to stay for the buffet and more fun with our new friends, however, we had another engagement... Alfredo forewent the tip I had set aside for him, walked us to a a Colectivo, and got us to our next destination. Our tip money quite literally went to the Colectivo. He said, 'my tip was getting to give you this experience". (Give this man a raise).

Take this tour. Take this tour. TAKE THIS TOUR. Get connected to the land that we are all a part of. You won't regret it.
Đã viết vào 1 tháng 12, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello weitzela Thank you so much for your wonderful review. Río Secreto is an example of sustainable tourism, where you can get to know and admire the beauty of nature, by causing the minimum impact and preserving this natural treasure. We are pleased to read that you've enjoyed this journey into the bowels of the Earth. We look forward to meeting again at this underground marvel. Greetings!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Leah K
1 đóng góp
Worth every penny
thg 11 năm 2021
Fantastic experience! The caves are filled with lovely light blue pools of water, it is otherworldly. Our guide Karina was great, she explained a lot about Mayan mythology as well as the science of the cave system. They will keep warning you about how cold the water is, but honestly it is not that bad, you will have a wetsuit. It can be a bit tricky to keep your footing at times, but they have walking sticks to help with that, and the photographer Hector was always giving us a helping hand as well. Afterwards, you get good food and even a shot of Xtabentun honey liqueur! If your resort is in Tulum as mine was, be prepared for a full day - left the resort at 830 am and got back at 430 pm.
Đã viết vào 29 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello leahkI4489UG Thank you very much for your comment. We are very happy to know that you enjoyed the tour. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

PattyJL
Birmingham, AL11 đóng góp
Best family time!
thg 11 năm 2021
We had a great time doing this tour. Omar was an excellent tour guide. We enjoyed our time in the caves and visiting the ruins. Omar had som much history to share and it was soo interesting.
Đã viết vào 29 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello momandsonvacay Thank you so much for your comment. We are very happy to know that you've enjoyed the tour. We hope you will come visit us again sometime. Greetings!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

nikkidietz88
5 đóng góp
Great tour but logistics could improve
thg 11 năm 2021 • Cặp đôi
The tour itself is incredible and definitely worth doing. I'm only giving 4 stars because the group size is too big for all the time it takes to provide and return gear (bikes/helmets/lights, and then wetsuit/shoes, etc.). Also because there should be more focus on the safety protocol - it was never mentioned that if you lose the group on the caves, to remain where you are...or the importance of keeping up with the group. Our guide spent 30 minutes going back to look for 2 girls who lost the group. They had snuck their phone on the tour, which you are not allowed to bring, and were staying behind taking pictures. I can see why they would not allow cameras because of this reason, but to charge $99 for the photos is shameful. The tour ended 1.5 hours later than scheduled so we had to skip the buffet to make our other plans. But the scenery and experience is stunning!
Đã viết vào 27 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello nikkidietz88! Thank you for sharing your comments, without a doubt, they will help us improve in the aspects you explain to us, we have already passed your review to our corresponding areas, we hope to see you again here... thanks for visiting us!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Sabrina G
Philadelphia3 đóng góp
We took 4 kids ages 10, 8, 6, 4.
thg 11 năm 2021
I'm writing this review because I had a hard time finding other reviews where families went with younger children. Rio Secreto is absolutely stunning. It was so cool to learn about how the formations came to be, and it was really fun to climb and swim through the secret river. Our guide, Nunes, was amazing!! He helped our youngest child the entire time while at the same time sharing interesting facts with us. He also packed some snacks for our family and had the foresight to grab plenty of things the children would enjoy. About an hour and a half in our younger kids started to feel cold from the water and the younger ones started to ask how much longer the trek was. If you're deciding between the different tours I would choose a shorter one rather than a longer one. It was so peaceful inside the river and we loved turning off all of our headlamps for a moment of silence. I hope this helps anyone who is thinking about going.
Đã viết vào 27 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
We are so glad that you enjoyed the experience and the job of our tour guide. We'll give your kind words to her. Hope to see you soon again.
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

KristenGChicago
Dallas, Texas14 đóng góp
Once in a lifetime experience
thg 11 năm 2021 • Gia đình
TL/DR: We loved it, highly recommend! Bring yourself and your swimsuit - they have everything else you need, plus delicious buffet meal at the end!

Details: Our family (37M, 36F, 5M) did the basic tour this afternoon with Ari and Leslie. We were picked up and dropped off at our hotel; all you need is your swimsuit really. They provided everything else - lockers (to store any valuables or a change of clothes for afterward), water shoes, wetsuits, helmets with headlamps, life jackets and walking sticks to help avoid falls and injuries on slippery pavement and underwater stalagmites.

Before entering the cave, we got to participate in a Mayan ceremony to respect the history of this place they believed to be sacred. After a short walk through the jungle, we climbed down to the mouth of the cave. You're in the water almost the whole time you're inside the cave, a lot of it at least waist high, and the water's chilly but you get used to it fairly quick. Wetsuit is a must, though. Our 5yo did great, but we had to go a bit slower for him. Leslie stayed close to us so the rest of the group could go ahead, and we took our time.

We aren't super athletic and we did fine, but be careful if you have any leg or foot issues that make unsteady ground difficult for you to navigate. Injuries are definitely possible, though I feel all the right precautions are taken to prevent it (but you're in a cave, and caves are dark and slippery). I was glad for the helmet and walking stick as I bumped my head on stalactites and slipped a couple times!

There was a photographer to take photos if you like (no cameras/phones/GoPro's, etc. allowed). The photos can be purchased and yes it's expensive, but they turned out great so we bought the whole package (15 family photos) and it was worth the price to us.

The food at the end was a highlight too - a warm, authentic, delicious Mexican meal (included), which was great because we really worked up an appetite!

Don't overthink it, it's an awesome experience! 😎
Đã viết vào 26 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hi KristenGChicago! Thank you for sharing your thoughts with us. We are very happy to know that you've enjoyed the tour. Since the very beginning, it has been our mission to make this experience possible for everyone who visits the Riviera Maya. Greetings!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Michael E
2 đóng góp
Far exceeds expectations
thg 11 năm 2021 • Cặp đôi
Booked a private tour. Guide was an expert in the cave system and was able to make even inexperienced people very comfortable with being in and navigating the caves. Cave system is unreal and the whole experience exceeded expectations.
Đã viết vào 26 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello Michael E Thank you for sharing your thoughts with us. We are very happy to know that you and your family enjoyed the tour and the company of our guide. Our mission at Río Secreto is to transform our visitors through a unique journey into the bowels of the Earth. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!
Đã viết vào 1 tháng 12, 2021
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Deborah C
Mesa, AZ5 đóng góp
Once in a lifetime, check it on the bucket list!
thg 11 năm 2021
Our favorite excursion, the cave is a just amazing, very healing and the guide was extremely knowledgeable. We recommend Aaron! He was very helpful, the photos were very nice, wish we could take our own but it is understandable since we are in water quite a lot and a camera would be very distracting.
Đã viết vào 24 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello Q5807BGmatthewc Thank you for sharing your experience with us. We are very happy to know that you and your wife enjoyed the tour and the company of Aaron. We look forward to your next visit. Greetings!
Đã viết vào 1 tháng 12, 2021
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JHS
Lincoln City, OR2 đóng góp
Must do Adventure play in Playa!
Awesome underground easy walk combining canyoning without repelling with cenote gentle float. Amazing stellag formations. Wonderful guide - Imelda- who we loved- funny and quick whitted especially with our over 18 group! Perfect tour for anyone adventurous over 12. Serene, peaceful with a bit of fun physical activity. Not at all the same as cenote raft river float so don’t substitute one for the other. Do both while in Playa!
Đã viết vào 22 tháng 11, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hello jhs_md_adr Thank you so much for your comment. We are very happy to know that you've enjoyed the tour. Our mission at Río Secreto is to transform our visitors through a unique journey into the bowels of the Earth. We look forward to your next visit. Greetings!
Đã viết vào 1 tháng 12, 2021
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

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