The Junction Sports & Leisure Centre
The Junction Sports & Leisure Centre
3
07:00 - 18:00
Thứ Hai
18:00 - 22:30
Thứ Ba
18:00 - 22:30
Thứ Tư
18:00 - 22:30
Thứ Năm
18:00 - 22:30
Thứ Sáu
18:00 - 21:30
Thứ Bảy
07:00 - 18:00
Chủ Nhật
08:00 - 21:30
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3.0
3,0 trên 5 bong bóng31 đánh giá
Xuất sắc
7
Rất tốt
9
Trung bình
3
Tồi
4
Tồi tệ
8

Bev Morrell
2 đóng góp
5,0 trên 5 bong bóng
thg 5 năm 2023 • Bạn bè
Friendly staff, good price for membership, warm swimming poole and lots of different fitness choices, for any level of achievement
Đã viết vào 27 tháng 5, 2023
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DorsetFoody
Dorset, UK249 đóng góp
3,0 trên 5 bong bóng
thg 11 năm 2019
The monthly cost of using this gym is good however it does come at a price. The cleaning of this place seems lacking. The newly refurbished changing rooms are already looking scruffy. Stains over the floors and the shower area looks filthy. Exercise mats really stink from stale sweat. Not sure when / if they have been cleaned or disinfected.
Đã viết vào 17 tháng 11, 2019
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Christina L
Blandford Forum, UK10 đóng góp
1,0 trên 5 bong bóng
thg 1 năm 2019 • Gia đình
I took my little boy to the soft play and left quickly. For the same price as a trip to lemur landings or the ark at poole park, you are let loose on a gritty, dingey soft play that is falling apart, covered with grime and quite obviously never cleaned. Yes, some bugs are good for developing a child's immune system, however this soft play is another level and quite frankly I'm glad he's been vaccinated.
Đã viết vào 30 tháng 6, 2019
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BernieMac
1 đóng góp
1,0 trên 5 bong bóng
thg 1 năm 2019 • Bạn bè
Went to a 50th birthday here, place was shocking, hygiene was non existent, was like everyone was on spice.
Đã viết vào 28 tháng 1, 2019
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Chris W
2 đóng góp
1,0 trên 5 bong bóng
thg 11 năm 2018 • Gia đình
So the young man in a black shirt signing his initials saying he inspected the Family changing room simply opened the door put down his initials saying he inspected it at 3pm (when the current time was 5:15pm). Then he simply was going to walked out, I called him out and said did you really just write down that you inspected this changing room? He had no response, as I pointed out that dirty diapers lay on the floor and the entire place was filthy and disgusting. They have no concern about hygiene, when I asked if the floor was cleaned/disinfected throughout the day since everyone is in there with bare feet and he openly admitted "NO we don't". He claimed it was a "busy day", to which I said well than maybe that's why it needs cleaning and an ACTUAL inspection not just initials on a piece of paper and walk out. He apologised, then proceeded to pick up the diaper and other rubbish on the floor and push around the other dirt and filthy paste stuck to the floor for about 30 seconds and then quickly disappear. He ACTED as if he cared since I called him out on the whole situation, knowing full well that if I had not questioned him putting his initials on the inspection sheet and just walking out NOTHING at all would have been done about the disgusting conditions in the Family changing room. Overall impression is that their policy is "give us your money and deal with it" Don't understand why other paying customers are accepting of such unhygienic conditions. Another young man at reception with black shirt on also had no response to my comments and did not care that It was a disgusting changing room or that the fellow employees just allow the place to get so bad by NOT DOING THEIR JOB!!! Certainly put me off ever returning.
Đã viết vào 24 tháng 11, 2018
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fayl0uiseb
3 đóng góp
1,0 trên 5 bong bóng
thg 11 năm 2018 • Gia đình
1. It wasn’t a great start from the beginning, one week before the party I had a call requesting a food order on a Sunday which is completely fine. But I explained to the function organiser that I had an operation a couple of days before and I would get it to her in the next few days. She didn’t seem very happy with this response?! Both myself and my mum have dealt with her to organise the party and She really needs to work on her customer service skills and tone of voice when she speaks to customers, rude and abrupt.

2. - I booked the party between 4pm & 6pm but I was told to invite the children 15 minutes before so they have more time on the bouncy castles. This wasn’t the case the hall was actually in use. So I got taken down stairs into a small
Room. 15 mins stuck in a small room with 5/6 years with no entertainment is impossiable. I would understand if they were a older.

3. The hall bouncy castle - We had a young girl who was meant to be a supervisor - attend to the party. Children were meant to have unlimited squash, but they ran out and she was no where to be found. They then had to wait 10 minutes to get some?!

4. The supervision on the children wasn’t good either, which was also meant to be included in the price. There was one bouncy castle in particular all the children were enjoying, but I was concerned the someone was going to get hurt, I asked the girl if she keep an eye on them. She decided to seat behind the castle so no one could see her.

5. Play 2:45 until 4pm so they said?! We finished in the hall and got all the children seated, there was no food on the tables and the girl was no where to be seen. I couldn’t find her anywhere and had to go upstairs to speak to reception, they said the food will not be ready until 4:15? So I have pre-Ordered the food but nothing was prepared. I waited until 4:15, but then I decided to find the kitchen to find the young supervisor chattinh away to her colleagues, she said it will be done shortly. Waiting with 36 children and parents for 15 minutes which was actually 25 in the end was horrendous. She then brought down the cold food but not all of them, she then had to go back up and wait for more which was another 10 minutes, so some children were eating and some were waiting asking where theirs was?

6. Then once the food was handed out, The children were waiting for their baked beans, this was 20 minutes later, so some
Children had already eaten?! she came out with 2 small bowls, which wasn’t even enough. She had No spoons to dish them up?

5. For the size of the party there wasn’t enough staff and it was completely unorganised. My son is lucky enough to have a party every year, but this was such a bad experience and actually I waste of my hard earned money I would not recommend it for a children’s party.

The hall and bouncy castles are great, but apart from that some big changes need to happen with the staff and their customer service skills - phone staff and reception. They also need to think about their organisation skills. The food timings especially for small Children and large parties. I believe the supervisor/manger was on reception- help your staff and support them, don’t just tell them to hurry up.

From a very deflated/frustrated parent!
Đã viết vào 6 tháng 11, 2018
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Helen F
1 đóng góp
1,0 trên 5 bong bóng
thg 11 năm 2018 • Gia đình
Booked the bar and soft play for birthday party. They double booked the soft play children’s food was pre ordered before adults and arrive an hour after adults food. Hot food brought out 30 minuets before the cold food so all cold. The food ordered wasn’t the food received.
They ran out of wine and spirits could even provide a lime and soda. Staff were very young and completely unsupported.

I would NOT recommend this for any kind of function. The food provided was either burnt, raw or cold and certainly not worth the money.

Absolute shambles
Đã viết vào 4 tháng 11, 2018
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T1148OWbens
Poole, UK110 đóng góp
1,0 trên 5 bong bóng
thg 10 năm 2018 • Gia đình
Visited with my baby today to visit the soft play. I go there 1 or 2 times a month with my friends and pay £1 as he cannot yet walk on every visit. This morning 18/10/2018 I arrived with my friend and her child to be abruptly and rudely told that entrance for my boy would be £2.95 by a lady on reception with short blonde hair! I stated I always go here and pay £1 but got told ‘it hasn’t been £1 for two years’. Interesting as I am a regular and my friends and I pay the same every time! We reluctantly paid and headed to the lift. After a near 10 minute wait my friend returned to reception to ask if the lift was broken and got told ‘it is temperamental’ and didn’t help us. While we were there a female customer came to reception to state some of the lockers were not working and she couldn’t use them and was told by another receptionist with long dark hair ‘well if you can’t open them they are obviously in use!!!’ In a very sarcastic way. After the soft play we decided to skip our usual drink afterwards and went to costa still in disbelief. What a shame these staff members don’t believe in high customer service or for that matter customer service. This place could be nice but it smells and is filthy. Try changing your baby in a smelly toilet with one blocked toilet and another broken and a nappy bin that is overflowing. I cleaned my baby and changed his nappy in the soft play area which I have to state is dirtier than most pub toilet changing areas. So in essence none of us will return. As a Broadstone resident this place lets us down. It’s dated, dirty and the staff are obviously tired of their jobs as they do not care. None of this would happen in my business. Suffice to say my child’s first birthday will not be here new venue scouting here we come.
Đã viết vào 18 tháng 10, 2018
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Dawn H
Poole, UK16 đóng góp
4,0 trên 5 bong bóng
thg 5 năm 2018 • Một mình
Great gym good equipment plenty to go around loads of classes with enthusiastic instructors long opening hours suitable for all ages
Đã viết vào 18 tháng 5, 2018
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MattB1222
Portsmouth, UK121 đóng góp
2,0 trên 5 bong bóng
thg 4 năm 2018 • Một mình
The mens toilets are always without soap, I find it pretty disgusting that something so easy to rectify, is constantly time after time not replaced especially when people are using the toilets and are then going into the gym, cafe etc with unclean hands due to something so easy to amend. This hasn't only happened once, its occurred 4 days in the row this week alone and over the last 4 to 5 months it is constantly empty which is vile to think about, I wouldn't normally write a review on one specific issue like this but its disgusting.
Đã viết vào 30 tháng 4, 2018
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The Junction Sports & Leisure Centre (Broadstone, England) - Đánh giá - Tripadvisor

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