Castle Cars
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3.5
61 đánh giá
Xuất sắc
37
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5
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0
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1
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18

Melanie O
1 đóng góp
thg 12 năm 2022
I made a booking to be taken to and collected from Goodwood House. On arrival, the driver requested that I pay for both journeys - and I refused, preferring to pay for the outward journey only and return journey when I was picked up. The driver suggested this was "policy" but no such policy had been mentioned to me when I made the booking. At no point did the driver suggest that I would not be picked up due to non-payment in advance of my return trip. So, 00:30 comes and goes. I waited for an hour but no taxi materialized. Thankfully, a very kind security guard drove me home instead. I have just spoken with the owner of this firm and he was not apologetic at all and appears to think it is OK to leave a woman stranded at Goodwood House at night. I will never use this appalling firm again and wish I could give them a rating of zero!
Đã viết vào 8 tháng 12, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Cherriesfan99
Cheltenham, UK629 đóng góp
thg 9 năm 2022
Based at the railway station car park in Arundel, Castle Cars were very helpful, punctual and careful drivers. We use CC on our week long stay in Arundel and were never let down, Would certainly .recommend.
Đã viết vào 18 tháng 9, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Chris L
1 đóng góp
thg 7 năm 2022 • Cặp đôi
Had a lovely weekend in and around Arundel all facilitated by multiple trips in and out of town using Castle Cars.

A big thank you for the excellent service, prompt arrivals and drop offs including getting us to our return train with minutes to spare due to our bad planning.

The controllers were all very friendly, helpful and professional, and the drivers also cheerful, very funny and clearly knowledgeable about a town and area they were rightly passionate about.

Once again thanks a bunch, and look forward to returning and availing ourselves of your services in the future.

Keep up the good work 👍🏿👍🏿👍🏿
Đã viết vào 25 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Pengriffiths
Carmarthen, UK42 đóng góp
thg 6 năm 2022 • Cặp đôi
We were going to take the train and shuttle bus into Goodwood on the last day, but got to the station and there was a 30 minute wait for the next train.
Decided to check with Castle Cars if they had anyone free.
Within minutes Christine turned up with her very comfortable Lexus. We got to Goodwood quickly because of the drivers local knowledge, made a booking to return and swapped numbers, just in case we wanted to come back earlier/later than planned.
We got a call to say the car was ready for us 10 minutes before pick up time, no pressure to hurry at all.
The best but was coming back. Compared to the packed car park and closed roads that took us 45 minutes to navigate the day before, we were back in the pub in 15 minutes!
Lovely friendly and efficient service. Highly recommend.
Đã viết vào 27 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

kennyboyle52
Evesham, UK2 đóng góp
thg 6 năm 2022
Friday evening 17th June, lifted Castle Cars calling card from HomeComfort Hotel reception on A284, highly recommended into Arundel town centre. Rang a CAB at 6pm for 6.45pm pick-up prompt service. Rang for return CAB outside Eagle pub about 30 mins before closing time and after 45 mins after pub closed, still no taxi, despite calling Castle Cars who said taxi on its way, its 10 mins away it never came. So 45 minutes walk back to hotel, along the A284 not the best late night walk experience!

Saturday 18th June, thinking it was a one-off, used Castle Cars again to get into Arundel town centre, asked for first available taxi. Taxi turned up in a reasonable response time, give or take 15 -20 minutes wait. However once we got in taxi, another hotel customer tapped the driver's window and we had to wait a further 5 minutes, as he arranged for a 8 seater to pick up this other customer party. This time, when we booked the pick up, we also arranged for a 11pm pickup from the Red Lion Pub in the centre of town. At 10pm, I contacted Castle Cars to bring taxi collection forward to 10.30pm and not a problem Taxi receptionist said. I collected a Chinese Takeaway from the China Palace Restaurant, Arundel, very good food, at 10.20pm and waited outside the Red Lion. At 10:36, I called Castle Cars for an ETA and was told taxi on route and be there in 5 minutes. At 10:47, I made alternative arrangements to get back to the hotel.

So next time when I visit this area of Burpham, I will look back here for alternative Taxi firms listed on Google I found as of 26th June 2022:
-- A-Cab, Arundel
-- Apollo Taxis, Littlehampton (15 mins travel distance from Littleh .. to Arundel
-- Arrow taxi Group, Littlehampton
-- Adams Airport Cars, Littlehampton

All the good reviews on here have a localised tang, so like anything there is no smoke without fire!!
Đã viết vào 26 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Sara B
Arundel, UK4 đóng góp
thg 5 năm 2022
My flight was already coming in to Gatwick at an unsocial time before it was then delayed until the early hours…but Sylvie still turned up with a smile to meet me. The journey as made all the better by the great conversation that I really appreciated given the time of day. Sylvie is a very good, safe and confident driver and a super nice person too! Thank you to Castle Cars for the great service from the booking to delivering me home, I will definitely book you again and recommend you to others x
Đã viết vào 30 tháng 5, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

joel b
London, UK9 đóng góp
thg 9 năm 2021 • Cặp đôi
Called for a taxi at 10.15pm and was told an hour, fine, will go and have a pint and wait. Called back at 11.25pm and was told the driver is 10 mins away and we're next. Called back 20 mins later and was told the driver turned up and the wrong people got in the car and there was nothing they could do but we would be picked up in another 8 minutes. Called back after 15 minutes and standing on the pavement because the pub had closed and was told they would call straight back. Waited 10 minutes and no call back so decided to walk the mile uphill along the 60mph main road 3 feet from the traffic in the pitch black and have got back to our hotel with still zero contact from Castle cars. AVOID. I'm annoyed the minimum rating is 1 star as they deserve nothing.
Đã viết vào 25 tháng 9, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Sebastion L
1 đóng góp
thg 3 năm 2021 • Một mình
My girlfriend brought a new telly and then called this taxi firm, the driver asked for he's fare then said he'd help carry the telly in once in the house my girl put her bag down and shot to the toilet, which at that pOint the driver stole her purse, which had 300pound in cash,, so people shouldn't use these and they should be closed down, as they are dirty robbing stinkers To the max
Đã viết vào 24 tháng 9, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Jo S
Stratford-upon-Avon, UK4 đóng góp
thg 9 năm 2021 • Cặp đôi
Booked a taxi online a few weeks beforehand, for Goodwood Revival Festival - start of day pick up, and end of day collection. It always make me nervous to pre-book so far out, but it couldn't have been smoother.

Mike was absolutely excellent. Friendly and chatty, with lots of stories - and very helpful. Most importantly - knew all the shortcuts that locals use, so no delays in our journey at all. He was waiting at the pick-up point 10 mins ahead of time, and charged us exactly the pre-quoted amount each way. An excellent service that I would highly recommend, and will use again.
Đã viết vào 20 tháng 9, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Vicky
Wetherby, UK46 đóng góp
thg 9 năm 2021 • Bạn bè
We used Castle a couple of times over the weekend. We stayed at Fontwell Park and used them into Arundel for the evening. Our driver was prompt, chatty and took a short cut to save us sitting in the Revival traffic. On our return, she came into the pub to let us know she was there, but no hurry to finish our drinks as she was early.

Second trip was a return to Revival on Sunday. Different driver, also prompt & friendly. Gave us great instructions on where to wait for our return trip that evening which we managed to mess up, exiting a different gate to the one we entered in the morning, but he found us and again, took a short cut to get us back to the hotel in record time.

Would definitely recommend and use again next year.
Đã viết vào 20 tháng 9, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

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