Village Vacances Valcartier
Village Vacances Valcartier
Village Vacances Valcartier
4
Travellers' Choice là gì?
Tripadvisor trao giải thưởng Travellers' Choice cho các nhà nghỉ, điểm du lịch và nhà hàng liên tục nhận được đánh giá tuyệt vời từ khách du lịch và được xếp hạng trong top 10% cơ sở kinh doanh trên Tripadvisor.
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ nàyKhu vực
Địa chỉ
Liên hệ trực tiếp
Tốt nhất lân cận
Nhà hàng
5 trong vòng 5 km
Điểm du lịch
9 trong vòng 10 km
Đóng góp
4.0
671 đánh giá
Xuất sắc
342
Rất tốt
186
Trung bình
60
Tồi
36
Tồi tệ
47
Những đánh giá này đã được tự động dịch từ ngôn ngữ gốc.
Dịch vụ này có thể chứa bản dịch do Google cung cấp. Google tuyên bố miễn trừ tất cả bảo đảm liên quan đến bản dịch, dù công khai hay ngụ ý, bao gồm mọi bảo đảm về tính chính xác, độ tin cậy và mọi bảo đảm ngụ ý về khả năng thương mại, sự phù hợp cho một mục đích cụ thể cũng như không chịu trách nhiệm nếu có sự giả mạo.
Daniel H
2 đóng góp
thg 1 năm 2025 • Cặp đôi
We were disappointed with the customer service. I agree with many of the comments previously made about customer service. Being Australian at first we thought they just didn’t like English speaking people but they don’t seem to enjoy their job. Examples include - not providing our event tickets, a waiter muttering a profanity at us in French (yes my parents are French so I could completely understand) when I questioned him about it he said - we are very busy tonight. No one is willing to smile. The room was fine but don’t expect any house keeping even after 4 days.
I’m not sure if there is some racist undertones but when someone says “fxxxx English” under their breath it spoils your time. Never again and will endeavour to share our experience with all in Australia. Not that I believe this place would care anyway.
I’m not sure if there is some racist undertones but when someone says “fxxxx English” under their breath it spoils your time. Never again and will endeavour to share our experience with all in Australia. Not that I believe this place would care anyway.
Đã viết vào 27 tháng 1, 2025
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
kelsey l
1 đóng góp
thg 1 năm 2025 • Gia đình
We stayed 3 nights and had got a Black Friday special for unlimited access to water park and sliding hills.
It was still expensive and the hotel was overpriced! The whole park is overpriced with terrible food, horrible customer service and small hotel rooms considering it’s a family hotel.
We have a special need son and there were zero accommodations. They have wheel chair signs on all washrooms, change rooms, etc. Could not fit a wheel chair in any bathroom with two people. No change stations…and the accessible room is a joke.
They had a “disabled” tube for sliding with a bottom. We had to put a $50 deposit to take it. They expected us to carry him through the lobby? Ridiculous.
They also got mad when I came back in with the tub saying I’m not allowed to bring it in? The staff were NOT accommodating at all. It was all teenagers working and took zero interest in accommodating anyone.
The water park was nice and sliding hill. It’s a beautiful spot and could be so much more if they trained their staff and had better food!
It was still expensive and the hotel was overpriced! The whole park is overpriced with terrible food, horrible customer service and small hotel rooms considering it’s a family hotel.
We have a special need son and there were zero accommodations. They have wheel chair signs on all washrooms, change rooms, etc. Could not fit a wheel chair in any bathroom with two people. No change stations…and the accessible room is a joke.
They had a “disabled” tube for sliding with a bottom. We had to put a $50 deposit to take it. They expected us to carry him through the lobby? Ridiculous.
They also got mad when I came back in with the tub saying I’m not allowed to bring it in? The staff were NOT accommodating at all. It was all teenagers working and took zero interest in accommodating anyone.
The water park was nice and sliding hill. It’s a beautiful spot and could be so much more if they trained their staff and had better food!
Đã viết vào 6 tháng 1, 2025
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Bee
Tingwick, Canada1 đóng góp
thg 12 năm 2024 • Gia đình
Ticket prices are completely scammed. $125 for 2 people. Locker is not even included, $15 more. The toilets are unhygienic, the restaurant costs too much, $20 a poutine! Don't bring your lunch because you can't eat with your family who eats at the restaurant!!! Completely absurd.
Cash is more important than pleasure. In a small place like this, 1500 people can come in. Imagine the waiting time!!
Nothing is maintained, half the things do not work.
For our part, we will never set foot there again.
I can’t believe why so many people are still paying for it.
Do not trust the website, the photos were taken at the opening!
Cash is more important than pleasure. In a small place like this, 1500 people can come in. Imagine the waiting time!!
Nothing is maintained, half the things do not work.
For our part, we will never set foot there again.
I can’t believe why so many people are still paying for it.
Do not trust the website, the photos were taken at the opening!
Đã viết vào 30 tháng 12, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
pascal l
1 đóng góp
thg 11 năm 2024 • Cặp đôi
Superb place, very clean welcome staff very nice... it then spoils! We are told during the booking call only bring a bottle of water ....on arrival no bathrobe (having known we would have brought). No noise monitoring... it speaks loudly even in the relaxation zone, the worse a woman takes pictures! There are people (they gave consent...I didn't). Worse she texts in the relaxation area without cutting the sound....). As in many spas, staff should ensure that the space is conducive to relaxation... Especially since at the reception we must sign a commitment to tranquility. Too bad because very nice place but not worthy of a relaxation center.
Đã viết vào 23 tháng 11, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
maxnaliby
5 đóng góp
thg 7 năm 2024 • Gia đình
We come from camping and slides. Despite a plot with incredible views, our experience was horrible. The presence of uncovered waste in trailers makes "cow" flies ubiquitous (in the disgusting genus). We had to get a mosquito net shelter at the nearest supermarket. 1 toilet out of 4 was functional in the morning (not counting unhealthiness). The small above-ground pool (questionable for the cost and reputation of the holiday village) closed at 18:00. Everything is paid, the restaurant was closed... the customer service was bad. Our teenagers laughed at them asking for change for the arcades and they practically got out of the convenience store. When my husband arrived, everything was suddenly “right”. Is no longer up to what it used to be.
The slides are still as pleasant but the customer service is still horrible. Employees are “evacuated” in their chairs, do not look at customers. Everyone seems jaded and discouraged from working there. The campsites and slides are dirty ...
Unfortunate for a place that was clean and nice. If only there was an "advantage" to staying at the adjacent campsite... but not anymore
The slides are still as pleasant but the customer service is still horrible. Employees are “evacuated” in their chairs, do not look at customers. Everyone seems jaded and discouraged from working there. The campsites and slides are dirty ...
Unfortunate for a place that was clean and nice. If only there was an "advantage" to staying at the adjacent campsite... but not anymore
Đã viết vào 31 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Freedom14018237090
1 đóng góp
thg 7 năm 2024 • Bạn bè
1 out of 2 slides at all stations were available (then always 1 broken and non-functional). Very long queue due to this. Mechanical breaks halve the possibility of slipping. Really flat experience, much more waiting time than slips. Not recommended!!
Đã viết vào 30 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Alicia
Chicoutimi, Canada9 đóng góp
thg 7 năm 2024 • Gia đình
Always a must in my opinion during the summer.
Pros:
We can bring our lunch.
Lots of slippage
Corner for young children
Picnic table
Cons:
-Concrete floor that hurts feet between every attractions
-The oblivions are closed 🥺
Pros:
We can bring our lunch.
Lots of slippage
Corner for young children
Picnic table
Cons:
-Concrete floor that hurts feet between every attractions
-The oblivions are closed 🥺
Đã viết vào 23 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Anne-Sophie L.
Chicoutimi, Canada1 đóng góp
thg 7 năm 2024 • Bạn bè
Good, but it's getting out of date! The young lady at the Churro counter has no smile, it Impression to bother me. And the concrete to get to the slides hurts so much!
Đã viết vào 22 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Valérie
21 đóng góp
thg 7 năm 2024 • Cặp đôi
Long queues... There is no longer the most fun slide (forgets), the facilities are outdated... Lack of food in some stands... Despite all the holiday atmosphere is well present.
Đã viết vào 20 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Suzana J
Los Angeles, CA154 đóng góp
thg 1 năm 2024 • Cặp đôi
Disappointed with this place. One would think when you pay almost $1000 for stay at the Ice Hotel that there would be better service. However we found the staff to be dishonest and opportunists. AS there was a snow storm and people were in need of shelter we found out that the management was gouging people. They tried to charge us TRIPLE the rate that we found on the internet. Very sad that we parted that way.
Đã viết vào 11 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hola, El proximo invierno estaremos de visita por Canada, me podrías apoyar masomenos cuantas horas recomiendas estar en el parque?
Te lo agradeceré.
Đã viết vào 1 tháng 9, 2019
We will be traveling here in early March. We would like to do a dog sledding excursion. I am having trouble finding information on either transportation or excursions that leave from this hotel. Any advice would be appreciated.
Thanks!
Đã viết vào 12 tháng 1, 2019
I would advice you to call the hotel directly. Sorry for not being much help.
Đã viết vào 13 tháng 1, 2019
I just saw this place on a tv show. am confused. are the winter area and water slides open at the same time? (I would think the water slides would be closed during the winter.) Also, would it be worth a visit from someone not living locally? I live in san diego, california, so it would be a voyage to get up there, BUT it seems like really fun place, very unique, while not that busy yet (Is it newly opened so people outside the area haven't heard of it yet?)
Đã viết vào 12 tháng 8, 2018
It’s not brand new, but tucked away north of Quebec City. There is both an indoor and outdoor waterpark on site. In the summer months both water parks are open, in the winter the outdoor area is used for winter activities while the indoor water park remains open. It’s a lot of fun for kids and adults alike! We took our family vacation there last year (kids aged 9, 10 & 13) and had a blast!
Đã viết vào 13 tháng 8, 2018
Si j’achète un billet pour le parc aquatique extérieur est-ce le même billet pour le parc aquatique intérieur Bora?
Đã viết vào 23 tháng 7, 2018
Bonjour,
séjourner au camping permet d'avoir un tarif réduit pour le parc aquatique?
Merci
Đã viết vào 4 tháng 6, 2018
Sur leur site il est indiqué qu'il y a un rabais de 10 % sur les activités, avec le camping.
Đã viết vào 4 tháng 6, 2018
Hi! Does anyone know how crowded the snow-tubing gets on weekends, especially during winter carnival? We are traveling with children, and want to avoid too long of lines if possible. Thank you!
Đã viết vào 6 tháng 1, 2018
We were also there over the Christmas holiday. We found that the crowds got significantly lighter after ~4:00. (But even with the "crowds", it wasn't that long of a wait for a tow -- on many hills, they only had one tow running, so they have more capacity to handle bigger crowds.
Đã viết vào 6 tháng 1, 2018
We are visiting in January for a wedding on site. We will be staying at the hotel. When can we buy our snow day passes and spa treatments? The website doesn't seem to allow it yet. Should we wait and purchase at the hotel or will they be booked? Will we get a discount for staying at the hotel? Are there any package options that include snow park and indoor water park?
Đã viết vào 5 tháng 12, 2017
Hello everyone!
I’m planning to visit Quebec City during Christmas time and wanted to try few winter sports like Snow tubing or Snowmobiling. So is this time good for those sports and I’m thinking to do it on December 24th or December 26th.
Please share your ideas!
Thanks in advance!
Đã viết vào 17 tháng 11, 2017
Chances are extremely good that there will be enough snow in Quebec City in December, but not guaranteed.
Đã viết vào 24 tháng 6, 2018
How did you visit that attraction in august 2016 if the park opened in december 2016 ?
Đã viết vào 7 tháng 7, 2017
I see the question was asked in the general valcartier section. The review was specifically about the Bora bora indoor water park which opened in December
Đã viết vào 7 tháng 7, 2017
glyssa009
Winnipeg, Canada
Is there always a taxi available going back to the city or airport?
Đã viết vào 6 tháng 5, 2017
Hello
Thank you for your interest in our Hôtel. To answer your question, it is always possible to ask for a taxi. It takes 15 minutes before a taxi can reach the Hôtel. We will be there to assist you in making the request. Hope to meet you.
Đã viết vào 8 tháng 5, 2017
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