Hanoi Free Local Tours
Hanoi Free Local Tours
5
Chuyến tham quan văn hóaChuyến tham quan lịch sử & di sảnChuyến tham quan đi dạoChuyến tham quan ngắm cảnhChuyến tham quan ẩm thực
00:00 - 23:59
Thứ Hai
00:00 - 23:59
Thứ Ba
00:00 - 23:59
Thứ Tư
00:00 - 23:59
Thứ Năm
00:00 - 23:59
Thứ Sáu
00:00 - 23:59
Thứ Bảy
00:00 - 23:59
Chủ Nhật
00:00 - 23:59
Toàn màn hình
Giới thiệu
Hanoi Free Local Tours (HFLT), a non-profit organization, is established to bring tourists and locals together. Therefore, Tourists can truly explore our culture, custom, history and local people have the opportunity of reaching their full potential . We bring tourists and locals together Tourists coming to Vietnam will have the chance to talk, make friends with locals so you could have a deep understanding of our country. it is also useful for you who first visit Vietnam to travel around Hanoi without worrying about getting overcharged, lost. Locals, especially students in our team, need to be more fluent in English, have muti-national thingking. So we start to learn more about our history, culture… to gain more knowledge to explain many tough questions from tourists. That is simple. Tourists need to have local tour guides, Locals need to open the door to their future. We bring tourists and locals together!
Hanoi Free Local Tours
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Hiển thị tùy chọnĐóng góp
5.0
765 đánh giá
Xuất sắc
670
Rất tốt
62
Trung bình
8
Tồi
9
Tồi tệ
16
Sarah C
8 đóng góp
thg 10 năm 2023 • Cặp đôi
Our Tourguide was friendly, enthusiastic and knowledgeable. We enjoyed seeing the historical sites of the city. We also enjoyed some famous Vietnamese treats such as egg coffee, Vietnamese pancakes and delicious coconut ice-cream. The Tourguide was flexible and willing to make changes to the itinerary based on our interests. It was also great to chat and gain the perspective of a young person from the city. We would highly recommend this tour!
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 14 tháng 10, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Tommy
4 đóng góp
thg 11 năm 2022 • Bạn bè
Wonderful tour. Great way to spend a morning in Hanoi. Lots of culture in Hanoi that is not that easy to learn yourself without a guide. Speak English well and good company.
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 4 tháng 11, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
ramblingtravels
Sydney, Úc47 đóng góp
thg 8 năm 2022 • Một mình
Kate was a fantastic guide. We visited some wonderful old parts of Hanoi Old Quarter, as well as some new. She is very personable and knowledgeable. I enjoyed exploring this part of Hanoi with Kate as my guide.
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 1 tháng 9, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Wendy S
Singapore, null, Singapore13 đóng góp
thg 7 năm 2022 • Cặp đôi
Danny was a helpful and great host! He shared all that he knew about Old Quarter and brought us to have yummy food !! Thank you for the hospitality and wishin you the best! We enjoyed it.
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 24 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Lea Y
2 đóng góp
thg 6 năm 2022
Our guides minzhui and tracy brought us around the Old Quarter and gave us plenty of insights into the history of the place! They brought us to secret passages to the train station that only locals would know and hidden bookshops amongst many others! They also engaged us with plenty of fun conversations about daily life in Hanoi and speak super fluent English!!! Would highly recommend this tour for foreigners bc we tend to find it quite hard to cross the roads and navigate the streets and they know the place like the back of their hand!!!
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 11 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
kehhin
Singapore, Singapore103 đóng góp
We joined this tour on 26 May. It was a good outing being able to share with locals n understand more of the main sites in/around the Old Quarters. We did it in the evening n the two guides Trang n Dat joined us for dinner at the ‘beer street’ just like the locals do. Will definitely recommend this tour.
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 27 tháng 5, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Charu
Ibaraki Prefecture, Nhật Bản1 đóng góp
年末にベトナムに旅行が決まり、初めてのベトナムでとても楽しみで早々と10月頃にツアーに申し込みをしました。予約が確定し、支払いも済ませとても楽しみにしていました。予約後ツアーよりメールが来ましたが、その後一度も連絡がなく、そのうち連絡が来るだろうと待ってましたが、出発近くになっても連絡がないため、日程の確認のメールをしました。ツアーからメールがきて、その日はツアーはやってないから、他の日に変更するか、キャンセルするようにいわれました。滞在は一日の予定で変更する事は出来なかったため、泣く泣くキャンセルしました。24時間前のキャンセルだったのですが、キャンセルしても料金の返金はできないと通知がきました。予約確定して支払いまで済ませているのに、一度連絡来た時は、ツアーやってないことなど何一つ行ってなかったのに、ツアー側の都合で勝手にキャンセルする様にいわれたうえに24時間前のキャンセルなのにキャンセルできないのはおかしいといいました。その後謝って来て返金はするので、返金先を教えてほしいと言われ、メールをおくりましたが、ツアー側からは何の返事も返ってこず、いつのまにかメールもクローズされてしまいこちらからの連絡はとれなくなってしまいました。結局返金は今だにしてもらえず、気分の悪さだけが今だに残ってます。楽しいはずの旅行も楽しさが半減してしまいました。こんなツアーに申し込むんじゃなかった。最悪です。気をつけてください。
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 13 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear sir,
We deeply apologize for the inconvenience you experienced during your trip to Hanoi Old Quarter. We understand that the cancellation of your tour without a refund from Viator during these challenging times of a pandemic-related suspension of activities by the company has left you dissatisfied and disappointed.
At Hanoi Old Quarter, we strive to provide exceptional service and ensure memorable experiences for our valued guests. We regret that this was not the case for you due to circumstances beyond our control. We empathize with your frustration and fully acknowledge the importance of receiving a refund when a service cannot be provided as promised.
We genuinely apologize for any confusion or miscommunication that may have arisen during this process. Rest assured, we take your feedback seriously, and we will work closely with our partners at Viator to address the issue promptly. We are committed to resolving this matter to your satisfaction.
In the spirit of customer care and service excellence, we would like to offer you a complimentary voucher for a future tour of your choice at Hanoi Old Quarter. We hope that this gesture demonstrates our commitment to rectifying the situation and to providing you with the exceptional experience you initially sought.
Please accept our sincere apologies once again, and we hope to have the opportunity to regain your trust in the near future. Should you have any further concerns or inquiries, please do not hesitate to contact our customer support team, who will be more than happy to assist you.
Thank you for taking the time to share your feedback with us. We value your input and will utilize it to improve our services and prevent similar issues from occurring in the future. We appreciate your understanding and patience during these challenging times.
Warm regards,
Hanoi Free Local Tour
Đã viết vào 7 tháng 5, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.
stokie50
2 đóng góp
thg 3 năm 2020 • Bạn bè
Very disappointing.
We arranged to meet in the office as we were not staying in Hanoi only passing through . Unfortunately the guide did not turn up as they were unable to communicate with us as we were on an overnight train returning from Sapa we did however check several times with the tour operator before leaving the UK that the arrangements were still ok
We would have a least appreciated somebody turning up at the office to communicate this to us rather than us trying to find out where they were
We arranged to meet in the office as we were not staying in Hanoi only passing through . Unfortunately the guide did not turn up as they were unable to communicate with us as we were on an overnight train returning from Sapa we did however check several times with the tour operator before leaving the UK that the arrangements were still ok
We would have a least appreciated somebody turning up at the office to communicate this to us rather than us trying to find out where they were
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 7 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear valued guest,
Thank you for taking the time to share your feedback regarding your experience with our Hanoi Old Quarter tour. We sincerely apologize for the disappointment you encountered during your visit.
We understand how frustrating it must have been when our guide was unable to meet you at the office. We deeply regret any inconvenience caused by the miscommunication. We acknowledge that it is our responsibility to ensure seamless coordination and effective communication with our guests, especially in situations where they are passing through Hanoi and not staying in the city.
In this particular instance, it appears that the message regarding your overnight train return from Sapa did not reach our guide. Despite your efforts to verify the arrangements with our tour operator prior to your departure from the UK, we regrettably fell short in relaying this important information to our team on the ground. We deeply apologize for this oversight.
We genuinely understand your frustration in having to seek out information about the guide's absence. We should have had a representative present at the office to proactively communicate with you about the situation. Please know that we take your feedback seriously, and we will use this as a learning opportunity to improve our processes and ensure that such incidents do not recur in the future.
We value your patronage and deeply regret that we did not meet your expectations on this occasion. We would like to extend our sincere apologies and offer a complementary tour or a suitable compensation for the inconvenience caused. Our team will reach out to you directly to discuss the available options and find a resolution that is satisfactory to you.
Once again, we apologize for the inconvenience you experienced, and we appreciate your understanding. We hope to have the opportunity to regain your trust and provide you with a truly enjoyable and memorable experience in the future.
HFLT team
Đã viết vào 7 tháng 5, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.
Nomade85
London, UK4 đóng góp
thg 2 năm 2020
we were on a budget and found this free tour, it was great to have some local showing us around. This is a late review as the visit was on feb 2018 and we had lovely Dau as a guide, she showed us around and explained all the traditions for the upcoming TET, brilliant!
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 6 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Carol
4 đóng góp
thg 2 năm 2020
We walked around foe Old Quarter for about 3 hours. Our guide spoke excellent English and was very knowledgeable. We ended up in an old house that had a wonderful coffee shop. He also gave us recommendations for good local food restaurants.
Đánh giá về: Private Hanoi Old Quater Walking/Food Tour+Cyclo/Puppet show HF
Đã viết vào 22 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
"Dear Carol W ,
Thank you for taking the time to write us some words about your tour with AZ Local Tour on TripAdvisor. We always appreciate all contributions from our customers no matter if those things are good or bad, and, luckily, we have done well on the tour with you. We do hope that the Old Quarter of Hanoi and also our destinations such as Hoan Kiem lake, Dong Xuan Market, Long Bien Bridge, and others can leave you unforgettable memories about Vietnam's culture.
As always, we do hope that you got lots of unforgettable memories in Hanoi and give us the honor to have you back!
Once again, thank you for trusting and choosing us as your partner.
All the best to you from AZ Local Trip.
AZ Local Trip Team
Đã viết vào 26 tháng 2, 2020
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.
how can I book a tour ? How long will it take to get the confirmation email
Đã viết vào 4 tháng 4, 2018
Access our site and book a tour, we will arrange you our guides and reply you.
The guide will pick you up at your hotel as the itinerary.
Many thanks
Đã viết vào 6 tháng 4, 2018
hi guys, i live in Hanoi, Vietnam. despite being an Hanoian, i am lack of information about national relics, food and culture. therefore, i want to broaden my horizons about these aspects. i want to know how to book a tour with your club? and how much does it cost?
Đã viết vào 13 tháng 1, 2017
Hi Perfume,
Thank you for being interested in our free tours.
We offer our free tour services to English speaking people including Vietnamese.
You need to book our free tours on the official website.
You will be responsible for the expenses during the tour like admission fees, restaurant meals and drink, and transportation fees.
Đã viết vào 13 tháng 1, 2017
Would like to book a tour that takes us to the old quarter and the market. We are joining a group on the 9 th so no need to get I to the history. What can you offer?
Đã viết vào 23 tháng 12, 2019
Hello! I had the best tour of the trip with a fella named Tam. He is a wonderful guide for the street food and markets and is full of information about the history and culture, plus will turn you on to the best and safest food! Wonderful guy and guide! Use WhatsApp +84 91 246 91 29. I found him through app, WithLocals. Give him a great tip! ($10 - $20 US. Per outing) He can also take you on other tours to see best egg coffee, see ancient house (which is boring without a guide,) and around the lake or puppet theater. He also helped negotiate lanterns for good price in the market.
Đã viết vào 27 tháng 1, 2020
hello! Attempted to book an Old Quarter half day tour on your website, but have yet to receive a confirmation email after a day. Given that your website mentioned at least an automated reply within minutes, I was wondering if a later confirmation email is normal. Please advise if I should continute to wait, or submit a new tour request. Thanks!
Đã viết vào 28 tháng 11, 2019
Hi. Is this group the same as "Free Tour Operation and Booking Center"?
Another question: I found that one of the Tripadvior reviewers mentioned that the person's guide picked the person up at the airport. Is it possible to arrange that? I am glad to pay something like $20 to Sheraton before going to the tour the next day. We will be staying at Sheraton. I am just wary taking a taxi from the airport just before the midnight due to many stories about being cheated by the drivers. I just want to feel safe.
Đã viết vào 6 tháng 6, 2019
Free tour or mandatory donation?
Hi all, I have enquired with HFLT, and some reviews here say its free. In my correspondence with HFLT, they have outlined that there is a mandatory donation required per person, in addition to paying for transport, food and beverages.
Can someone who has recently done the tour with HFLT please let me know of your experience regarding any donations?
Thanks
Shaun
Đã viết vào 14 tháng 3, 2018
Thank you for your questions
In order to run the organisation and support the guide we expect a donation/ each tour. This will help us out with the Booking System, Training Programs, and Marketing...
Besides, the donation will be separated into 2 parts.
- Part 1: for the guide as the tip
- Part 2: For the organization operation.
Donation is not compulsory.
The expected amount is mentioned in case you are happy with it. But you can also choose the amount base on your satisfaction.
When we changed the policy (Before - Totally Free), this will make you feel uncomfortable, but this mount of money, we can be still working on this project.
Many thanks
Đã viết vào 9 tháng 5, 2018
Free local tours provided by local university students. :)
Thanks
Đã viết vào 6 tháng 4, 2018
How do I register with HFLT? tried registered on hanoifreelocaltours
2 days ago, no reply so far.
I have elders and kids.
Do we have to walk a lot and cross roads?
Can the electric shuttle help to go around in multiple trips?
Đã viết vào 4 tháng 10, 2017
Hi, Thank you for being interested in our free tours.
Please book our tour again on our official website. We will make sure that you will get the confirmation email soon.
We offer several types of tours that meet travelers interest
1. Free Walking Tours around the old quarter
2. Free City Tours ( if the distance is far, we normally take a taxi)
3. Free motorbike tours
4. Street Food Tours
5. ..
--
in case of private car needs, we also try to contact one.
Many thanks
Đã viết vào 4 tháng 10, 2017
Hi, I have had free tours in other countries and enjoyed them very much. However, I dislike thinking of myself as a freeloader - are tips acceptable here?
Đã viết vào 20 tháng 9, 2017
In my review I explained that there is an acceptable amount, in our case she would only accept half of what I offered. It was very nice to be in a society/culture to whom tips were slightly distasteful, the money we gave she explained would go to the society and be used to train more guides, I believe she received a nominal amount for her expenses.
We made sure she had a great lunch with us at the restaurant of her choosing.
Đã viết vào 21 tháng 9, 2017
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