Hey Travel
Giới thiệu
✔️ Clean, new on-board toilet ✔️ Hệ thống máy điều hòa cao cấp ✔️ High end refrigerator ✔️Free wifi and water bottles ✔️ New buses 2018 ✔️ comfortable pilow and blanket Available Routes: Hà Nội - Cao bằng : #200k Hà Nội - Quảng Bình : #220k Hà Nội - Phong Nha : 220K Hà Nội - Đông Hà ( Quảng Trị ): #250k Hà Nội - Huế : 250k Hà Nội - Đà Nẵng : #300k Hà Nội - Hội An : 300k
Thời lượng: Hơn 3 giờ
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ này

2.0
2,0 trên 5 bong bóng18 đánh giá
Xuất sắc
2
Rất tốt
4
Trung bình
0
Tồi
2
Tồi tệ
10

Guillaume D
Nakhon Ratchasima, Thái Lan11 đóng góp
4,0 trên 5 bong bóng
thg 7 năm 2022 • Cặp đôi
After reading the bad reviews, I worried a bit onboarding the bus from Phong Nha to Hanoi.
Actually the trip was excellent, the drivers were polite and they didn't phone while driving. I felt safe and slept half of the trip.
Weak points:
- pickup was late(1h), but this is Vietnam, and curiously we arrived more or less on time
- you can only lye on the seats, and they are not conceived for tall and fat westerners. So very 180cm and 90 kg you should find another way of travel.
Positive experience all in all
Đã viết vào 23 tháng 7, 2022
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Daniel
Aalborg, Đan Mạch1 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2019 • Cặp đôi
My wife and I travelled from Huè to Hanoi with Hey Travel. It was the absolute worst experience we had during our 3 week stay in Vietnam!
For starters, they ran 1 hour and 15 minutes late and we did not get the seats we booked because they mixed it up. The seats in all of the sleeping busses are slightly short, so if you are taller than 1.75 meters, you really should think about how long your ride will be. I am 1.80 and the ride was 14 hours. Not a very great sleeping position, but the price is cheap. The price I believe is the reason why you should choose the bus rather than the plane or train.
The impression of hey travel is made by impatient drivers and managers. Their only concern is to make money and be in a hurry! If you must go by sleeping bus, search for Hanh Cafè. We used them one time and it was magnificently better.
Đã viết vào 27 tháng 12, 2019
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Maria
Munich, Đức42 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2019 • Một mình
The bus smelled like hell! I was about to vomit.
But first things first. The driver was super rude and screamed and was also aggressive. He drove super fast and was on the phone. Super loud! In phong na the driver changed. This one was driving a little bit slower but honked the whole time. After an hour he stopped to get food. Half an hour. In Hue we had to leave the bus and had to wait 1 hour to „change the bus“. Which we didn’t at the end....so we got back on the bus and after 1 hour he stopped again. Don’t know for what but I think it’s super annoying! I would never ever take this bus again!
Đã viết vào 11 tháng 12, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Annelot K
5 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2019 • Một mình
Sterkt af te raden om met deze bus te gaan. Hele agressieve buschauffeur die tegen alle busreizigers aan het gillen is. Stonden ook zonder reden ineens 3 uur lang stil langs de weg. Onderweg ook veel locals opgepikt die in de gangpaden lagen te slapen. Busreis duurde uiteindelijk ook veel langer dan gepland. Zijn om 20:00 vertrokken en de volgende dag om 14:00 aangekomen en geen een keer gestopt om drinken / eten te kopen. WC zat wel in de bus maar was erg vies.
Đã viết vào 5 tháng 12, 2019
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Hammersblow
London, UK4 đóng góp
4,0 trên 5 bong bóng
thg 12 năm 2019
Travelled with hey travel twice in November 2019 on the sleeper services (tam Coc to phong Nha and from phong Nha to da nang). I read the reviews of other companies before which really put me off using the companies, but we decided to just go with it and book hey travel (tickets are cheap)

Buses are brand new, seats are comfortable and as long as you sit between row 3-5/6 you should be fine (would advice try and get on the bottom bunk). The driver will stop throughout the journey and pick up some locals who don’t have tickets-so they usually sit right at the front or in the walkway by the first row of beds. Reason for this is that as other people have mentioned the driver normally carries in the luggage part some fruit for deliveries so they will put your luggage in the walk ways (don’t worry, it’s not as bad as it sounds). Wouldn’t use the on board toilet, but just ask the driver to stop and he will

Driver doesn’t speak English other than frequently saying ‘let’s go, let’s go’ so sometimes it can come across as rude but take it with a pinch of salt and just get on with it.

It’s a comfortable ride and the drivers driver fairly safe by Vietnamese standards. They’re much better than other companies doing the same route
Đã viết vào 5 tháng 12, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Bruno Assaz
Varzi, Ý3 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2019 • Cặp đôi
It’s 9:30 on 5 December 2019. I’m writing this review from inside one of Hey Travel sleeper buses. We left Tam Cốc yesterday at 20:30 (actually later than that because of some confusions with seats, apparently there was some overbooking) and were supposed to arrive in Huế around 5 am. This review is being written from this place: 16°46′11.57″N 107°09′51.25″E. We’ve been stuck here for three hours. The driver is inside the building of what seems to be a police station. Nobody speaks English so it’s impossible to know exactly what’s going on. All I know is that we’ll arrive in Huế with a delay of at least five hours. We paid 250000 đồng for the ticket, but there are probably passengers who paid less and who paid more inside this same bus. Very poor service, the WiFi of the bus didn’t work during most part of the time. The seatbelt of my seat isn’t working. There are some seats that are too short for people taller than 180 cm. I wouldn’t recommend them, there are probably better companies in Vietnam.
Đã viết vào 4 tháng 12, 2019
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Anne H
2 đóng góp
2,0 trên 5 bong bóng
thg 11 năm 2019 • Bạn bè
The overnight service was advertised to arrive in Hoi An at 10am. We actually arrived after 12.30pm. We had one stop of over an hour, when we had to take all our luggage off and wait for fruit to be unloaded, and several other stops of around 30 minutes (including one not long after our departure). The driver was rude and obnoxious, and despite the disgusting state of the onboard toilet at the end of the first leg of the journey we watched the drivers sit around smoking and do nothing to clean up. (We actually believe it was the driver who caused the toilet's gross state as my sister had the misfortune of sitting nearby and hearing him in there). We also asked the English speaking Hey Travel attendant at that stop of anyone was going to clean the toilet and she said she would ask but didn't... perhaps she didn't understand).

If the advterised arrival time had been honest and if the toilet had been cleaned it wouldn't have been so bad. There were enough opportunities to use toilets at the too-long stops anyway.

The quality of the bus was good. The reclining chairs were comfortable and during the day it was a pleasure to watch the countryside pass by.

I wouldn't say definitely don't take this trip, but don't expect to get there on time and choose a seat away from the toilet.
Đã viết vào 25 tháng 11, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

LEM
Tây Ban Nha3 đóng góp
1,0 trên 5 bong bóng
thg 11 năm 2019 • Một mình
Los buses no son nada cómodos. Yo viaje de TamCoc a Hoian, viaje muy largo. Nada más salir parada larga para cenar los conductores y en un sitio horrible. Esto no te lo dicen, ya que llegar desde hanoi, como no hablar inglés no se enteran de nada y tu menos de lo que pasa.
No espacio en maletero para maletas, lo llevarán llenos de productos para dejarlos en otro destino... maletas en la parte ee stras bloqueando el baño y en los pasillos, gente vietnamita durmiendo en los pasillos...no puedes ni moverte.
No lo recomiendo.
Đã viết vào 7 tháng 11, 2019
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CharlotteSmad
16 đóng góp
4,0 trên 5 bong bóng
thg 11 năm 2019 • Cặp đôi
Before taking this bus, I was scared, because I had read so many bad things about sleeper buses in Vietnam. But everything went fine! The driver and his assistant were respectful, everyone had a proper seat, the toilet worked and the bus left on time. I can't complain at all.
Đã viết vào 4 tháng 11, 2019
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1,0 trên 5 bong bóng
thg 10 năm 2019 • Bạn bè
The bus was 45 min late because they had to fill the storageroom with fruit. The storageroom was totally overfull, so when people was picked up, they had to take all their luggage into the bus, which made it impossible to use the toilet, because the aisles were packed with luggage. Furthermore the driver was driving too fast. The staff didn't speak english and were pretty rude. Tho everyone had a bed, and we had an okay sleep doing the ride.
Đã viết vào 28 tháng 10, 2019
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Hey Travel (Hà Nội, Việt Nam) - Đánh giá - Tripadvisor

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