Lotus Train

Đánh giá Lotus Train, Hà Nội

09:00 - 21:00
Thứ Hai
09:00 - 21:00
Thứ Ba
09:00 - 21:00
Thứ Tư
09:00 - 21:00
Thứ Năm
09:00 - 21:00
Thứ Sáu
09:00 - 21:00
Thứ Bảy
09:00 - 21:00
Giới thiệu
Thời gian đề xuất
Hơn 3 giờ
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ này
Khu vực
Tốt nhất lân cận
Nhà hàng
3.153 trong vòng 5 km
Điểm du lịch
204 trong vòng 10 km

4.5
56 đánh giá
Xuất sắc
34
Rất tốt
15
Trung bình
4
Tồi
3
Tồi tệ
0

RG02
Swindon, UK238 đóng góp
thg 3 năm 2020 • Cặp đôi
We were undecided whether to take the night train from Dong Hoi to Ninh Bình or to take a flight to Hanoi and travel back on the train. While reading various reviews about the train services, many that were not very complimentary, I came across Lotus Train. The reviews looked so much better and we decided to take the plunge. I contacted them direct and got a quick response, we placed an order and paid online, receiving our tickets by return. We didn’t need to print them, just downloaded to the mobile. The station staff at Dong Hoi told us where we should stand on the platform and our train, the SE20, arrived on time. The attendant greeted us politely and showed us to our cabin, pointing out the toilets, which were clean, on the way. He came back with our goody bag, which contained bread, jam, cake, fruit, beer or soft drink and coffee, more than enough for a snack. With just the two of us in the cabin we had enough room for our luggage and were able to spread out. We quickly settled into our clean bunks and slept surprisingly well for several hours, before arriving on time in Ninh Binh. Not 5 Star western luxury but a good service nonetheless.
Đã viết vào 30 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Joshua G
6 đóng góp
thg 3 năm 2020 • Cặp đôi
Splashed out for this after we took a few other night trains across the country and this is an improvement. Managed to sleep well. Generally clean and lots of complimentary goodies left for us in the cabin! Massive plus: clean toilets!
Đã viết vào 11 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Greg G
Albi, Pháp86 đóng góp
thg 3 năm 2020 • Cặp đôi
Train cabine de 4 couchettes, propre et taille correcte, vitesse de circulation. 60 a 70 km/h. Toilette correcte
Đã viết vào 10 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

ian c
cornwall11 đóng góp
thg 3 năm 2020 • Cặp đôi
Literally just a few quid each, more than the standard (and not so good) sleepers that everyone tells you are going to be... "an experience"
But this is (as I am so impressed I am writing this review whilst still on the train) an experience....a bleddy worderful one 😊
A staff member comes round just after you board and gives each couple, a beer, a coke, 2 waters, a sealed cake a wet wipe and a cup each.
Perfectly clean, has individual lighting as well as communal lighting. Charging points, individual USB ports, great air con. Comfy pillow and mattress, with duvet (all looked clean) Storage for rucksack under your bed (lower bunk) on a storage shelf at the end of the bed (top bunk). Clean and modern toilet (but in the next carriage, and only good at one end, so ckeck both ends to find the good one) and it is "proper good," for those who are worried about toilets on the train)
Proper modern (hospital like) wash station at each end of the carriage, so best wash your hands here, and not in the small corner sink in the loo.
Our ride is fourteen and a half hours from Hue to Hanoi, and slept 8 of those straight off. Was dreading this so went for this new train.... Well impressed and totally recommend it.
Us Cornish know what "heaven" is like, cause we have grown up in God's Country.... and this ain't bad! 😁
I hope this helps you on your travels, "me ansome"!
Đã viết vào 9 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

De Vilde R
Ninh Bình, Việt Nam2 đóng góp
thg 3 năm 2020 • Cặp đôi
Ville overveje det nøje...
Selve sovepladserne er egentlig okay, men man får ikke lukket et øje da toget ryster og larmer som en i H!!
Det er faktisk så slemt, at man næsten skulle tro, der var konstant jordskælv rundt om toget..😳
Plus i ens kabine er der så varmt, at man faktisk ikke kan holde ud at være der i 12 timer..

Vi opdagede så også, at bag vores tasker om morgenen var der nogle små kryb.. hvilket man måske ikke skulle tro, når toget er så “nyt” som der bliver beskrevet..

Alt i alt en meeeeget blandet følelse over turen med det her tog..
Đã viết vào 9 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Jude D
29 đóng góp
thg 2 năm 2020
Booking tickets was very easy for Lotus Train Express because of their very professional sales team who were very nice to deal and communicate with. I am also very grateful at how easy they made it to refund the tickets of those in our group who decided to cancel. The train compartments themselves seemed well-cleaned and maintained. The beds, pillows and blankets were comfortable and the generous amount of food and drinks provided were a nice touch. I would be completely satisfied with my train trip if not for one major issue - the toilets. I'm not sure if we were just unlucky with the timing or car assignment, but the toilet on our Hanoi-Hue trip was not as clean as expected based on the other reviews I'd seen and read (which was the main basis for my choosing to book Lotus in the first place). In fact, from the start of the trip, they were already rather messy, and also had very worn fixtures that needed some repairs or replacements. We were hoping they may be cleaned properly after a certain point, but this never happened. As a male passenger, it's not that big of a deal, but female passengers may have a harder time feeling comfortable with using these toilets. It was rather disappointing as when we thought of checking the toilets in the other cars, they seemed both cleaner and newer than the one in the Lotus Express car. So I wholeheartedly recommend taking Lotus Express... only if you don't care so much about clean toilets. It's still a fun experience overall though. When I brought up my concerns to the Lotus team, they assured me that they will be switching to a carriage with better toilets this March. Nice to know but I wish we would have been able to use those on our trip.
Đã viết vào 28 tháng 2, 2020
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MortezaDK
24 đóng góp
thg 2 năm 2020 • Gia đình
We took this train from Hue to Ninh Binh and expected a new train. This was not the case.
The toilets are old and very dirty the doors to the cabin doesn’t close probably so you can hear everything.

There was no one to ask of where to go when the train arrived so I literally had to run a person down to ask where our cabin was.

I must say that we are very disappointed of the trains standard and I honestly can’t believe that this train is only 1 year old.

I can’t recommend the trip from Hue to Ninh Binh with this train SE20. Especially if you are traveling with small children.
Đã viết vào 21 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Dear valued customer! We appreciate your feedback upon your experience with Lotus Train. We have seriously looked into the issues and decided to change our carriages from March 3rd. We will do our best to make sure the next travelers wont have the issues like your experience. Kind regards,
Đã viết vào 28 tháng 2, 2020
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Lingg62
3 đóng góp
thg 2 năm 2020 • Cặp đôi
Wir waren zu 2. in einem Viererabtei. Es war alles sauber und liebevoll hergerichtet.
Besser geht nicht.
Đã viết vào 21 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Trang Nguyen
1 đóng góp
thg 1 năm 2020 • Gia đình
My family and friends (8 German and me) travelled from Ninh Binh to Hue with the night train of Lotus Train. It was a wonderful experience for us from booking tickets, commuticating with the manager Hieu and comfortably sleeping on the train. I wrote Hieu directly through WhatsApp to ask for information. He provided me detailed route, specific explanation about the cabins in Lotus Train with photos and also discount :) I booked 9 tickets easily through WhatsApp in Germany in advance and problemlos to get on the train a month later. I am very happy with all the support from Hieu and would like to say thank you to him again. My brother in-law was sick in Hanoi. While I was unsure about which hospital was suitable, I just gave it a try to text Hieu. Surprisingly he was super helpful and gave us a very contact of a local specialist hospital. Later we also discussed about some nice places in Northern Vietnam which are worth to visit. I am very lucky to get to know Hieu and I believe with his great personality, he will develop his company (Lotus Train) with excellent customer support. The train was clean and comfortable with some welcome snacks and drinks. To compare with Vietnamese train standard, I feel that their team did very good job to bring a quality train to customer. There was only a small thing to improve that was the air-conditioner in the cabin can't be adjusted because it belongs to the overal system. Hence, there should be a guidance for guests to contact the staff in the train for adjusting the temperature of the air conditioner if needed. My family and I will definitely use Lotus Train again in the future.
Đã viết vào 4 tháng 2, 2020
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Laurent-Xavier G
Marseille, Pháp164 đóng góp
Je regretterai toujours qu'il n'y a pas de différence entre moyen et très bon sur TripAdvisor.
J'aurais choisi sans nul doute bon.
Dans l'ensemble le train est propre.
Nous étions dans une cabine de 4 places en première classe.
Il est facile de se retrouver sur les wagons et les compartiments.
Le compartiment était propre et le linge de nuit l'était tout autant.
Pour faire sa toilette il y a un lavabo mais qui n'est pas dans un endroit clos.
Les toilettes au départ de hanoï était propre mais très rapidement le sol était particulièrement mouillé.
Les couchettes sont un peu dur mais c'est largement acceptable.
Visage matin nous avons pu dormir normalement.
Les paysages le matin jusqu'à ils sont très agréable.
Je pense qu'il est préférable de voyager en train que dans les bus de nuit.

Đã viết vào 31 tháng 1, 2020
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