Halong Bay Tours
Chuyến tham quan bằng thuyềnChuyến tham quan ngắm cảnhChuyến tham quan ẩm thựcChuyến đi trong ngày
07:00 - 19:00
Thứ Hai
07:00 - 19:00
Thứ Ba
07:00 - 19:00
Thứ Tư
07:00 - 19:00
Thứ Năm
07:00 - 19:00
Thứ Sáu
07:00 - 19:00
Thứ Bảy
07:00 - 19:00
Chủ Nhật
07:00 - 19:00
Giới thiệu
Hà Nội, Việt Nam

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4.5
4,5 trên 5 bong bóng432 đánh giá
Xuất sắc
245
Rất tốt
142
Trung bình
28
Tồi
9
Tồi tệ
8

Georgian M.
London, UK120 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2024 • Cặp đôi
Don't use this website to book a cruise. They show a lot of cruises as available and when you book they want a deposit. I booked one cruise and I then got an email saying the cruise is not available. I then chose another cruise and I was told only more expensive cabins are available. What a joke! The same cabin on booking.com is cheaper. I asked for my deposit to be refunded and they said it's going to take 10-15 days. Why take a deposit in the first place for something you can't actually provide? This company is a joke, you'll waste your time and money if you book through them.
Đã viết vào 16 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

RicardoTapia1
Castellón de la Plana, Tây Ban Nha652 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2022 • Cặp đôi
La peor experiencia de mi vida en un viaje. Estafa es poco! Con amenazas incluidas por parte de la tripulación. Contratamos tres días del crucero por la Bahía. Sólo pasamos una sola noche en un barco que parecía de pesca. Al día siguiente nos dicen que el barco se averió y que hay que ir a Cat Ba. Nos llevaron a un hotel penoso, sucio..sin palabras. Hotel Sunflower Two.
Al terminar los días contratados presentamos reclamación en la agencia en Hanoi.
Nunca nos devolvieron dinero ni compensación. Denuncia también en la policía turística. Nada de nada.
Đã viết vào 7 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

jazdis
6 đóng góp
1,0 trên 5 bong bóng
thg 6 năm 2023 • Cặp đôi
Waste of time and waste of money. Food wasn't amazing, for dessert just a slice of watermelon, half of the things on boat didn't work - aircon didn't work, bath not working. The tour went to a complete tourist trap and were just too many people. Couldn't enjoy anything in those crowds.
Đánh giá về: Unique experience: 1 night cruise and see Lan Ha Bay
Đã viết vào 4 tháng 6, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Helle M
Malmö, Thụy Điển23 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2022
Booked a Halong Bay cruise (Swan Cruise), loved everything but... via Halong Bay Tours.
Positive: Our private transfer to Hai phong airport was smooth, we requested to leave two hours after the cruise ended, so we would not have to wait 4 hours in the airport. There wasn't much to see in walking distance from the port and we had just eaten another good dinner, so did not use the restaurants, but had a walk and a drink in the port (very quiet after the cruises had left).
Negative: The communication with the booking agency was not amazing. Every time it was a different person who replied, they did not reply to my questions and did not give me the information I asked for. I plan our trips myself, therefore I am a very demanding customer (I want details!), and the information regarding transfer on the HP, did not match the information I was received after booking. We had to leave 8.00 in the morning for the cruise, which embarked 13.30, a trip which takes about 2-2½ hours. They did not tell me why, but it is because they schedule a shopping stop after reaching Halong. It did not figure on the itinerary given (I think we wouldn't be the only ones to questions this stop), it was sold by the guide as a restroom/refreshments stop, we never got ANY kind of refreshments, but was ushered into a very depressing building with very boring assembly rooms with bad chairs. We guess, to receive as spiel about the products they sold in the shop, locally produced. We didn't want to hear a spiel in that dreary room, found nothing of interest in the shop and waited standing outside for the rest of the group. It was sold as a 30 min. stop, but took 95 min. And then it took 5 min. to reach the port. If we could have waited in the port, it would at least have been more pleasant.
Oh yeah, and the schedule said pickup from our hotel 8.15-8.45, which was changed to 8.00 the evening before (I did not see the change until morning). And the guide was waiting for us at 7.45. So we really loved that we had to rush check-out, without time for coffee, just to sit 95 min. waiting outside a shop (again NO COFFEE!).
Đã viết vào 27 tháng 3, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Tea-and-Sea
Singapore, Singapore51 đóng góp
5,0 trên 5 bong bóng
thg 7 năm 2022
This review is for Halong Bay Tours who we used as booking agent and not for the cruise which I have reviewed separately. We found this broker to be good value and an easy way to compare options. Beware that the website does not show live availability so do wait for confirmation prior to booking flights etc - we tried to book for April, received a "thank you for your booking" email and I was halfway through booking flights when I saw another email stating there was no availability. Fortunately I hadn't finalised the flights. When we came to book for the summer instead, we checked the pricing and found Halong Bay Tours was still better value than booking direct. Checking our itineerary ahead of travelling we spotted the confirmation was for 2D1N instead of 3D2N - our mistake - which the team were able to sort for us immediately, removing the stress. Transport was on time and comfortable, collecting us from our hotel in Hanoi and dropping us off at the airport. Overall great service.
Đã viết vào 24 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Summer
Thành phố New York, NY116 đóng góp
4,0 trên 5 bong bóng
thg 10 năm 2020
The tour itself was incredible; we went on the Stellar of the Seas boat for a 3 day, 2 night cruise. The boat was beautiful and their staff was lovely. But this review is for the tour company that booked the cruise (Halong Bay Tours) - NOT the cruise itself

What I liked about the tour company:
- professional & polite, even with irate customers (me...prior to booking)
- provided many options for tours to suit our needs. I emailed them stating what we were looking for and they replied with various options. Other companies that I emailed did not do this to the same standard

What I did not like:
- more expensive than booking through the boat company directly
- took longer to reply to emails (a 72 hour window to reply was what they told me)
- were sent the wrong itinerary
- were given the wrong cancellation policy on 3 separate occasions prior to booking . Only after I paid in full and enquired about possibly canceling, did they tell me they made a mistake. This could have resulted in a very costly error for us.

I would recommend using this company if you are unsure of what boat to take and just want it all done for you. If you know the boat you want, I would book directly through the boat. Booking directly through Stellar of the Seas would've been cheaper and they replied to my emails the same day with accurate information.
Đã viết vào 18 tháng 12, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Frances L
Vương quốc Anh263 đóng góp
5,0 trên 5 bong bóng
thg 3 năm 2020
We had a overnight Cruise with Emeraude which started about midday. After embarking there were welcome drinks as we set sail followed by lunch then an onshore excursion to Surprise Cave. Crepes were served at about 4ish then many of us went kayaking and returned just in time for Happy Hour. Following a cookery demonstration on the Sun deck Dinner was served. There was then an opportunity to go squid fishing, see a film or just watch the sun go down on what must be one of the most spectacular landscapes of rock formations. The cabin, although not luxurious, had all that we needed and we slept well in a comfortable bed. The next day after early coffee and pastries it was time for Tai Chi, a quick swim followed by a magnificent brunch then the cruise back to the Harbour. Halong Bay is an enchanting timeless world.
Đã viết vào 30 tháng 7, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Erik Frandsen
Aabybro, Đan Mạch5 đóng góp
5,0 trên 5 bong bóng
thg 3 năm 2020
Et meget charmerende cruise i den smukke Halong bugt. Atmosfæren om bord på junken er meget afslappende i hyggelige omgivelser. Besætningen/personalet er meget venlige og hjælpsomme.
Đánh giá về: Bai Tho Cruise 2 days-1 night
Đã viết vào 19 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Nicetower
Paris, Pháp3 đóng góp
5,0 trên 5 bong bóng
thg 4 năm 2019
Tourism on the water in a boat with approximately 30 people. Also, get off the boat then use a small boat down the water and into coral caves. Waters with islands in the form of high cliffs. An interesting sight and experience that I've ever done.
Đã viết vào 5 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Karen
1 đóng góp
3,0 trên 5 bong bóng
thg 2 năm 2020 • Bạn bè
The tour itself was excellent. The drive from Hanoi not so good. The driver didn’t speak any English and the van was freezing the entire trip. He would turn it on to clear the windows and then leave it on! We used google translate to request it be warmer but that didn’t happen for long. The temperature outside was around 16’ C but it was definitely colder inside the van!
Overall I would recommend this tour but make sure you get a driver that speaks English and a van that has heat !
Đánh giá về: 1 day cruise to both Halong Bay and Lan Ha Bay
Đã viết vào 5 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

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Halong Bay Tours (Hà Nội, Việt Nam) - Đánh giá - Tripadvisor

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