Hanh Cafe
Hanh Cafe
1.5
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Khu vực
Liên hệ trực tiếp
Đóng góp
1.5
24 đánh giá
Xuất sắc
3
Rất tốt
1
Trung bình
0
Tồi
2
Tồi tệ
18
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Sreeya S
4 đóng góp
thg 12 năm 2024 • Bạn bè
we inadvertently booked this company twice. first from Hoi An to Nha Trang and then Nha trang to HCMC. The first journey was absolutely awful. The driver kept yelling down the bus at the other vietnamese passengers. The passengers on board were constantly watching videos aloud and would have their phones ringing non-stop. The bus driver also drove ridiculously fast causing us to arrive in Nha Trang 2 and a half hours early and he beeped the horn all night long so we couldn’t sleep at all. Getting off the bus was a nightmare, first he wouldn’t let us off but let other people off then he made everyone get off the bus and then told them all to get back on. Our bags were also dragged through a wet puddle on the way out. The bus itself was so dirty and had no curtains for privacy. There was also no charging ports. Staff at the office in Hoi An were also rude.
The second journey was much better. Staff in Nha trang were friendly and the journey was smooth. This time there were charging ports but they didnt work which was ok as we were prepared following our experience the night before. the wifi or light in the cabin didnt work either. There was a curtain for privacy this time. However, the most annoying is that the estimated time they give for arrival was 9:30am but we actually arrived at 5am. When i put the distance into google maps it said 5 1/2 hours so is 6 extra hours really needed to factor traffic?? Wish they would be more accurate with the times as we’ve ended up arriving in cities at ridiculous times in the morning.
Essentially driver wise you have no way of knowing if it’ll be a decent or horrible journey.
The second journey was much better. Staff in Nha trang were friendly and the journey was smooth. This time there were charging ports but they didnt work which was ok as we were prepared following our experience the night before. the wifi or light in the cabin didnt work either. There was a curtain for privacy this time. However, the most annoying is that the estimated time they give for arrival was 9:30am but we actually arrived at 5am. When i put the distance into google maps it said 5 1/2 hours so is 6 extra hours really needed to factor traffic?? Wish they would be more accurate with the times as we’ve ended up arriving in cities at ridiculous times in the morning.
Essentially driver wise you have no way of knowing if it’ll be a decent or horrible journey.
Đã viết vào 27 tháng 1, 2025
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Jmei
15 đóng góp
thg 1 năm 2025 • Cặp đôi
RUN AWAY!!!
They scammed tourists with the smaller trip price.
They don't have dedicated trips between 2 destinations. They optimized money by grouping all the destinations in one trip and transporting goods(box and rices) for themselves at the same time!
Our bus was scheduled for 8:30am from da nang to hue but the bus arrived at 9:32. We left at 9:42am.
When the owner was asked at 8:30am where was the bus, he just said the bus comes from another city and will take 45min from there, he couldn't commit to a time due to the traffic. Im sure this is not the first day not knowing how the traffic is! Apparently our bus is the overnight bus as people were seen sleeping. They who didn't sleep due to the driver honing all night and day.
You can see in the photos how cramped and packed inside the bus and we need to remove our shoes.
DONT TAKE THIS COMPANY!!!
Other 5 stars comments are FAKE!
They scammed tourists with the smaller trip price.
They don't have dedicated trips between 2 destinations. They optimized money by grouping all the destinations in one trip and transporting goods(box and rices) for themselves at the same time!
Our bus was scheduled for 8:30am from da nang to hue but the bus arrived at 9:32. We left at 9:42am.
When the owner was asked at 8:30am where was the bus, he just said the bus comes from another city and will take 45min from there, he couldn't commit to a time due to the traffic. Im sure this is not the first day not knowing how the traffic is! Apparently our bus is the overnight bus as people were seen sleeping. They who didn't sleep due to the driver honing all night and day.
You can see in the photos how cramped and packed inside the bus and we need to remove our shoes.
DONT TAKE THIS COMPANY!!!
Other 5 stars comments are FAKE!
Đã viết vào 25 tháng 1, 2025
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Pierre L
13 đóng góp
thg 1 năm 2025 • Cặp đôi
On time at departure and arrival. The reclining seats were comfortable. A “pee” stop in the middle of the 5 hours drive and rather pleasant drivers.
In conclusion: we recommend!
In conclusion: we recommend!
Đã viết vào 21 tháng 1, 2025
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Alice T
4 đóng góp
thg 9 năm 2024 • Bạn bè
We made the overnight trip from Nha Trang to Hoi An. Despite the bad comments, we had a perfectly decent ride. The Award was not excessive and we had everything we needed on the way. Very good driving and very nice staff. A pickup truck even picked us up in Hoi An to get us to the Inn for free. Check-out and arrival on time.
Đã viết vào 12 tháng 10, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Danielle B
3 đóng góp
thg 8 năm 2024 • Cặp đôi
Time of departure was set for 23:55. Bus came 50 minutes late.
Went from Saigon to Nha Trang. (9hours)
I messaged in advance to ask about WiFi, and if the drivers are so crazy driving as the reviews say. Customer service said that there is WiFi (but there wasn't, the WiFi provided did not work) and the drivers - drove very fast , and kept sharp stopping, making us ill and anxious. How can it be a sleeping bus if the drivers keep beeping the whole night??
Seats were sticky and the curtain on my window was broken.
Went from Saigon to Nha Trang. (9hours)
I messaged in advance to ask about WiFi, and if the drivers are so crazy driving as the reviews say. Customer service said that there is WiFi (but there wasn't, the WiFi provided did not work) and the drivers - drove very fast , and kept sharp stopping, making us ill and anxious. How can it be a sleeping bus if the drivers keep beeping the whole night??
Seats were sticky and the curtain on my window was broken.
Đã viết vào 31 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Jan V
1 đóng góp
thg 8 năm 2024 • Cặp đôi
Daytrip from Ho Chi Minh to Mui Ne.
Comfortable well equipped bus with good wifi & AC. We arrived on time. Normal driving not „like a maniac“, as some of the reviews say.
Overall very nice trip :€
Comfortable well equipped bus with good wifi & AC. We arrived on time. Normal driving not „like a maniac“, as some of the reviews say.
Overall very nice trip :€
Đã viết vào 11 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Patrick S
6 đóng góp
thg 8 năm 2024 • Cặp đôi
We booked this trip from HCMC to Mui Ne despite the bad reviews. The bus arrived only 15 min late and the staff was friendly and woman at the ticket counter spoke decent English. The bus driver was very experienced and we felt safe during the trip. Would book again. Great value for money!
Đã viết vào 1 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Pieter R
Cape Town, Nam Phi4 đóng góp
thg 4 năm 2024 • Cặp đôi
We had to use the service twice in April 2024, first time around was from Hoi An to Nha Trang and then from Nha Trang to Ho Chi Minh City (Saigon). Both times the bookings were made through 12Go. The first trip, the bus driver smoked the whole way in the bus, the bus departed 45 minutes late, driver drove extremely fast and reckless. Not all the features in the bus did work. NO charging point at your seat for your mobile phone. Was woke up by a screaming man at 04:30 in the bus, telling everyone to get off the bus, you have arrived in Nha Trang. An hour and a half before schedule. Second journey with this bus company we had to go the collection point on the far side of Nha Trang. Bus departed 40 minutes late, bus driver was extremely rude and screamed at the passengers. NO aircon in bus, no charging point for mobile phone at seat. Driver drove extremely fast, arrived an hour before the expected time in Ho Chi Minh City. Hanh Café Tours DO NOT cater for tall people or the average European in busses! You are not able to sleep in the short seats.
Đã viết vào 28 tháng 4, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Markus H
1 đóng góp
thg 3 năm 2024 • Một mình
Departure was already delayed. We had booked a trip to HCMC center. Shortly before HCMC (approx. 15km) the bus stopped at an old workshop where other buses from the company were parked. We were told we had to change buses. Nothing happened for 50 minutes and all the passengers had to roast in the midday sun. After asking several times we were told "wait 10 minutes". Quite "coincidentally" there were taxis there that offered to take the passengers the last few kilometers into the city. Anyone who thinks badly of this is a scoundrel. There was no replacement bus anywhere. Luckily I was able to share a Grab with others as I didn't have much cash left. It was a bit like a scam.
Đã viết vào 2 tháng 3, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Sivia
2 đóng góp
thg 12 năm 2023 • Một mình
Drove past me at the pick up spot. I waved my arms, but driver kept going. I was running to try to catch up to it. Luckily strangers stopped and gave me a ride to where the bus had stopped for other passengers. Driver was brusk. At some point in the trip, they stopped and turned off the engine for wayyyyyy too long. It was sweltering inside the bus. We arrived at transfer point outside HCM 2 hours late. Nobody told us what was going on. Finally, one kind guy said to wait 10 minutes for the smaller bus to HCMC. 35 minutes later, in the heat, we sat. I finally took a grab. Will not trust them to bring me home again.
Đã viết vào 30 tháng 12, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
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