Top Chef Cooking Studio
Top Chef Cooking Studio
4
Toàn màn hình
Khu vực
Khu lân cận: Jumeirah
Tốt nhất lân cận
Nhà hàng
2.540 trong vòng 5 km
Điểm du lịch
256 trong vòng 10 km
Đóng góp
4.0
19 đánh giá
Xuất sắc
12
Rất tốt
2
Trung bình
2
Tồi
1
Tồi tệ
2
TR-DXB
manchester3 đóng góp
thg 3 năm 2023
A balanced and mixed review to this, as whilst there were good elements to the experience, the overall experience is just tainted so much by their complete lack of customer service and professional structure. This really does feel like someone's hobby rather than a professional cooking studio. Prior to taking the class, it took multiple attempts to get any response at all from anyone at Top Chef.
They do not reply to customer emails, do not man their landline number and do not return calls to mobile numbers of management. Their booking system and schedule seems very ad-hoc, and they only list classes a week or so before. When I finally did get through to one of the managers, she was very rude and short with her information - not a professional attitude or customer service that you would expect. If you want to book, then just keep searching their website for when they decide to list the classes.
As for the class itself, the facilities are really nice, and the 2 chefs on the day were helpful and knowledgeable. The quality of the ingredients were very good, and since there were only 3 people in the class, you were able to get a more 1-1 feeling.
You effectively cook all 3 courses at once and then plate each course as you go - eating the courses as you go. This is where unfortunately the staff let themselves down again, as it was very clear that they wanted to just go home, and so really rush you through each course. None of those in the class had finished our starters before we were rushed in the plate the main course. This was the same when it came to the desert, when most of us were only 3/4 way through a steak before the chef wanted us to rush in to plate the desert - a very rushed experience that just left you with indigestion!
At the end of the meal, both chefs just seem to disappear quickly before any of us had left the studio. In fact the lights had been turned off in the kitchen, with the head chef gone. The other member of staff rushed in as we were all leaving - a very odd experience, as they obviously just wanted to get home.
When leaving, we were promised that the recipes would be emailed to each of us within 48hrs, as naturally we all wanted to practice what we had learnt at home. Over a week later...this has still not happened. Multiple phone calls, emails, and website messages have proven not to work, and so you can forget about any post course customer service there too.
Overall, whilst the concept is good, and the facilities are well put together, the complete lack of professionalism and customer service means I will certainly not be returning, and will instead be looking for a better structured and more professional company in the future.
They do not reply to customer emails, do not man their landline number and do not return calls to mobile numbers of management. Their booking system and schedule seems very ad-hoc, and they only list classes a week or so before. When I finally did get through to one of the managers, she was very rude and short with her information - not a professional attitude or customer service that you would expect. If you want to book, then just keep searching their website for when they decide to list the classes.
As for the class itself, the facilities are really nice, and the 2 chefs on the day were helpful and knowledgeable. The quality of the ingredients were very good, and since there were only 3 people in the class, you were able to get a more 1-1 feeling.
You effectively cook all 3 courses at once and then plate each course as you go - eating the courses as you go. This is where unfortunately the staff let themselves down again, as it was very clear that they wanted to just go home, and so really rush you through each course. None of those in the class had finished our starters before we were rushed in the plate the main course. This was the same when it came to the desert, when most of us were only 3/4 way through a steak before the chef wanted us to rush in to plate the desert - a very rushed experience that just left you with indigestion!
At the end of the meal, both chefs just seem to disappear quickly before any of us had left the studio. In fact the lights had been turned off in the kitchen, with the head chef gone. The other member of staff rushed in as we were all leaving - a very odd experience, as they obviously just wanted to get home.
When leaving, we were promised that the recipes would be emailed to each of us within 48hrs, as naturally we all wanted to practice what we had learnt at home. Over a week later...this has still not happened. Multiple phone calls, emails, and website messages have proven not to work, and so you can forget about any post course customer service there too.
Overall, whilst the concept is good, and the facilities are well put together, the complete lack of professionalism and customer service means I will certainly not be returning, and will instead be looking for a better structured and more professional company in the future.
Đã viết vào 21 tháng 3, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Orchids Roy
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất22 đóng góp
thg 1 năm 2021 • Một mình
I’m really appalled with your customer service. I asked today if the voucher I bought (Feb 2020) for my husband as a present, could be extended until end of this month. As he was not able to utilize it last month (Dec 16) due to various health complications , I even mentioned that I’m willing to pay a penalty. However, I received a call informing me that your company can’t consider my request as you have to do it for the rest of your clients. I think this is unacceptable. With hospitality industry going above and beyond for their customers at this time of hardship for all, you are inflexible. I’m sorry but I will surely not buying any voucher or classes in the future and I will definitely not recommend you to any of my friends. I also want to respectfully remind you of the Year of Tolerance which this country championed during this time of the pandemic.
Đã viết vào 4 tháng 1, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
supkovat
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất22 đóng góp
thg 10 năm 2020 • Một mình
I got a gift voucher for Culinary art class. Booking was a disaster trying to follow up with the owner even though I was promised she gets back to me. One week, few emails and calls later my cooking class was finally scheduled.
The cooking school is settled in a beautiful villa with separate eating area to taste your masterpieces
Considering the fact I attended a Culinary art class, I was expecting some great tips on serving the food and making it more appealing. Unfortunately, we were shown how to peel onion, cut carrots etc. This should be part of the beginners class.
The menu itself was nice, sea bass ceviche, duck on orange and coconut panna cotta. Not sure the milk panna cotta was the best desert after the fatty duck but we all have different preferences.
The cooking is more in a group rather than cooking on your own and trying to create all parts of the recipes.
As the class took part in the evening, you felt the staff trying to rush home and push you to eat quickly.
Also, I was quite surprised we did not even get the recipes we cooked after finishing the class.
I attended cooking classes before and this one was so far the biggest disappointment.
The cooking school is settled in a beautiful villa with separate eating area to taste your masterpieces
Considering the fact I attended a Culinary art class, I was expecting some great tips on serving the food and making it more appealing. Unfortunately, we were shown how to peel onion, cut carrots etc. This should be part of the beginners class.
The menu itself was nice, sea bass ceviche, duck on orange and coconut panna cotta. Not sure the milk panna cotta was the best desert after the fatty duck but we all have different preferences.
The cooking is more in a group rather than cooking on your own and trying to create all parts of the recipes.
As the class took part in the evening, you felt the staff trying to rush home and push you to eat quickly.
Also, I was quite surprised we did not even get the recipes we cooked after finishing the class.
I attended cooking classes before and this one was so far the biggest disappointment.
Đã viết vào 3 tháng 11, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Alia Badreldin
5 đóng góp
thg 6 năm 2020 • Cặp đôi
A memorable experience preparing a 3-meal-french course with Nadira, the Chef and Founder . Nadira offered a unique, personalized, fun and interactive experience to me and my husband for our anniversary celebration. During covid this is a very safe fine dining experience. We cooked Langoustine Raviolis with Bisque Emulsion (appetizer), Duck a l’orange and lemon Meringue Tart.
Highly recommends venue and activity for both personal and corporate.
Highly recommends venue and activity for both personal and corporate.
Đã viết vào 5 tháng 6, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Les Imposteurs
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất16 đóng góp
thg 10 năm 2019
A really great experience and lovely change to a normal evening out in Dubai! Chef Anthony was professionally yet very friendly and forgiving with our lesser talented team. I would definitely recommend this for a group of friends looking to do something a little different, a single person willing to meet new people, and even couples to change from the norm. After the class we all sit on a large table and eat together discussing the tastes and well, also getting to know each other :)
Đã viết vào 19 tháng 10, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Rak Gohil
Milton Keynes, UK499 đóng góp
thg 8 năm 2019
Went for a business team building - it was OK - we were split into 2 groups- the chef shows you what to peel, chop and off you go. Once completed they put most of it into the oven. It was a 3 course which you eventually put on your plate ... and eat. If there are too many of you - you end end literally have too many cooks in the kitchen. Its a good laugh with the teams but the food was OK
Đã viết vào 29 tháng 8, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
sunyvarghese
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất2 đóng góp
thg 4 năm 2019 • Một mình
You get hands on experience along with the chef. Friendly staff, beautifully curated menus. Recipes are shared. Nice decor of the place.
Đã viết vào 10 tháng 4, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
jpanderik
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất2 đóng góp
thg 2 năm 2017 • Một mình
Just when you think Dubai got the customer service right, you get a rude and unfriendly response from Top Chef staff...a real shame to talk and treat people like that!
Đã viết vào 28 tháng 2, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Nick15708
Dubai, Các Tiểu vương quốc Ả Rập Thống nhất91 đóng góp
thg 12 năm 2016 • Một mình
Getting taught to cook something is always an experience, getting taught by a top chef in an amazing kitchen is a whole different experience, and what an experience it was.
Chef Thibaut took us through the technical details of the dishes and introduced us to some fun facts of cooking in general.
This evening we cooked
Seared Foie Gras, Apple & Passion Fruit Compote, Gomashio
Beef Tenderloin, Potato & Brie Gratin with a Veal juice followed by a Salted Caramel Chocolate Fondant with Tahiti Ice Cream.
Its fantastic getting shown by someone so knowledgeable with some great stories so it tasted even better when we sat down to eat.
From my first interaction with top chef on the phone to the emails confirming what i the wanted to cook everything was superb, Laura and Geny Your emails really put a smile on my face, your always so happy.
Thank you TOP CHEF DUBAI and Chef Thibaut, what a great evening.
Chef Thibaut took us through the technical details of the dishes and introduced us to some fun facts of cooking in general.
This evening we cooked
Seared Foie Gras, Apple & Passion Fruit Compote, Gomashio
Beef Tenderloin, Potato & Brie Gratin with a Veal juice followed by a Salted Caramel Chocolate Fondant with Tahiti Ice Cream.
Its fantastic getting shown by someone so knowledgeable with some great stories so it tasted even better when we sat down to eat.
From my first interaction with top chef on the phone to the emails confirming what i the wanted to cook everything was superb, Laura and Geny Your emails really put a smile on my face, your always so happy.
Thank you TOP CHEF DUBAI and Chef Thibaut, what a great evening.
Đã viết vào 20 tháng 12, 2016
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Flore C
Geneva, Thụy Sỹ114 đóng góp
thg 12 năm 2016 • Bạn bè
je reviens pour la 2 ème fois faire un cours "chef to be" et en deux ans , la qualité a drôlement diminué.
le menu également , pas d'entrée , un poisson posé sur plaque au four et pas travaillé, pas de légumes et un dessert très joli mais que l'on n'a même pas vu faire
le menu également , pas d'entrée , un poisson posé sur plaque au four et pas travaillé, pas de légumes et un dessert très joli mais que l'on n'a même pas vu faire
Đã viết vào 4 tháng 12, 2016
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
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Câu hỏi thường gặp về Top Chef Cooking Studio
- Các khách sạn gần Top Chef Cooking Studio:
- (0.15 km) Mandarin Oriental Jumeira, Dubai
- (1.29 km) La Ville Hotel & Suites CITY WALK Dubai, Autograph Collection
- (1.62 km) Rove City Walk
- (1.63 km) Rove La Mer Beach
- (1.62 km) Bulgari Hotel & Resorts, Dubai
- Các nhà hàng gần Top Chef Cooking Studio:
- (0.02 km) Bikers Cafe
- (0.02 km) Biker's Cafe
- (0.06 km) Ceramic Corner Cafe
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- (0.06 km) Shu Restaurant & Lounge