Tropicana Casino
Tropicana Casino
4
00:00 - 23:59
Thứ Hai
00:00 - 23:59
Thứ Ba
00:00 - 23:59
Thứ Tư
00:00 - 23:59
Thứ Năm
00:00 - 23:59
Thứ Sáu
00:00 - 23:59
Thứ Bảy
00:00 - 23:59
Chủ Nhật
00:00 - 23:59
Toàn màn hình
Khu vực
Địa chỉ
Liên hệ trực tiếp
Tốt nhất lân cận
Nhà hàng
371 trong vòng 5 km
Điểm du lịch
90 trong vòng 10 km
Đóng góp
4.0
956 đánh giá
Xuất sắc
340
Rất tốt
321
Trung bình
151
Tồi
53
Tồi tệ
91
Margaret C
Silver Spring, MD5 đóng góp
thg 9 năm 2024 • Gia đình
Because it was convenient, we stayed at this hotel to attend the USA Triathlon National Championships.
Our rooms were in the Chelsea Tower.
Maybe the other towers are better, but our rooms were very tired. Clean but tired. Furniture style mismatched with a yard sale look; dinged up furniture, peeling wallpaper, room phone with no numbers to call various departments, almost no air conditioning in hallways, broken ice machines on our floor plus two other adjacent floors, small very lumpy pillows, etc etc etc.
The pluses for this hotel are plenty of hot water and the employees. Across the board they were friendly, courteous and helpful.
As I said earlier, maybe rooms in the other towers are in better shape and more appealing. Considering the number of hotels in Atlantic City, we will look elsewhere for accommodations.
Our rooms were in the Chelsea Tower.
Maybe the other towers are better, but our rooms were very tired. Clean but tired. Furniture style mismatched with a yard sale look; dinged up furniture, peeling wallpaper, room phone with no numbers to call various departments, almost no air conditioning in hallways, broken ice machines on our floor plus two other adjacent floors, small very lumpy pillows, etc etc etc.
The pluses for this hotel are plenty of hot water and the employees. Across the board they were friendly, courteous and helpful.
As I said earlier, maybe rooms in the other towers are in better shape and more appealing. Considering the number of hotels in Atlantic City, we will look elsewhere for accommodations.
Đã viết vào 15 tháng 9, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Ro M
1 đóng góp
thg 8 năm 2024 • Cặp đôi
No one around to help. No room service unless you call and beg. Elevators are atrocious. I’ll never stay here again. Problem with a section of room so we had to go get new keys for a new room that took 2 hours in line. No free meal or one night free or even a drink. Terribly run hotel.
Đã viết vào 13 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Debbie Y
2 đóng góp
thg 8 năm 2024 • Một mình
Dirty rooms, no customer support- Front desk didn’t answer when I tried to complain, then when changing rooms I told the lady and she never wrote a report so they blame it on me for not reporting I told two housekeeping people! And I called the complaints department, so yes, it was reported multiple times. I can’t help it if you guys are so understaffed you don’t answer your phones! Or report things. I told the front desk I had to ask the cleaning lady for spray and a towel to clean the desk off myself because it was filthy dirty she said thank you! Then I had to not be able to make coffee because it was filthy filthy dirty. Had all white stuff in it. Then I go to my second room and there’s black hair all over the shower. I am blonde! No resolution when I called customer service he put the whole thing on me , because he said the proper channels were not followed how many channels would you like me to follow?! I told him maybe you should put a paper on the wall in the rooms so people know exactly who to call when your front desk doesn’t answer. I was on hold for 25 minutes over and over. He was so rude and told me he can check the calls that were made from the room. I said go ahead and check them! The only thing he wanted to offer me was $50 in free play. I don’t even want to go to this hotel anymore after all of this, you think I want to gamble there?! I stay there from Friday through Monday spent a ton of money between the hotel, gambling and restaurants and this is the thanks this establishment gives you filthy dirty rooms and very, very rude people and no resolutions when they don’t live up to what their commitment should be to their customers. then the supposed owner Ryan Bennett gives a fake number to call him to resolve things!!!! Never had any of these issues in Hard Rock ever I honestly can’t believe the cleaning lady gave me stuff for me to go clean the room myself instead of her doing it completely unacceptable and shocking.
Đã viết vào 8 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Valerie B
Barberton, OH2 đóng góp
thg 7 năm 2024 • Gia đình
The whole experience was not very good. Room was dirty staff was rude if you could understand them and food wasn't very good. Room we had noisy neighbors and no map to hotel.
Đã viết vào 31 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Coastal15257811382
1 đóng góp
thg 7 năm 2024 • Gia đình
Our rooms air conditioner broke on our second night at 9pm. We waited on the phone for maintenance for an hour. They said they would be right up after the hour wait on hold. They never came up. So, an hour later, at 10pm, my boyfriend went down to lobby to speak to someone in person.
Not helpful. Wouldn't give us another room, and insisted maintenance would be up. It was now almost midnight. Back at room waiting. Hours go by, no maintenance. Room is 80 degrees and we are sweating.
Then a drunk person pulled a fire alarm. 2 am we are evacuated. Back at room by 3 am. No air still. It was now 85 in the room
No one ever came.
It is now the next morning, 10 am and it's hotter on the room than outside. Miserable.
They were rude, unhelpful, and it was like a circus show.
Do. Not. Recommend.
Not helpful. Wouldn't give us another room, and insisted maintenance would be up. It was now almost midnight. Back at room waiting. Hours go by, no maintenance. Room is 80 degrees and we are sweating.
Then a drunk person pulled a fire alarm. 2 am we are evacuated. Back at room by 3 am. No air still. It was now 85 in the room
No one ever came.
It is now the next morning, 10 am and it's hotter on the room than outside. Miserable.
They were rude, unhelpful, and it was like a circus show.
Do. Not. Recommend.
Đã viết vào 20 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Freedom821580
1 đóng góp
thg 6 năm 2024 • Một mình
Horrible from parking to check in. No free parking even if staying in hotel where there sister property is. Now have to deal with billing my comp room is now charged $189. Could not get a drink at slot machine said you had to play $5.00 first whice I spent more than that. Bad set up would never stay there again.
Đã viết vào 25 tháng 6, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Sviatlana K
1 đóng góp
thg 5 năm 2024 • Gia đình
I share my review because I think I am not the only one who had the same issue with this hotel.
I booked a room on booking.com and paid $45 for it. When I was checking in, I asked the receptionist how much is the total price
(INCLUDED BOOKING RESERVATION) for better room (upper floor with ocean view). He said $75. He didn't informed me it is extra money I have to pay. My question was how much is total price includ booking reservation!!! As a result $120. For this price I could reserve a room at the most expensive hotel in AC.
I called couple times to customer service and they said, they are not responsible for miscommunication on reception.
I gonna call my bank to get my money back. I don't wanna pay for someone's mistakes (not enough qualified stuff)
I booked a room on booking.com and paid $45 for it. When I was checking in, I asked the receptionist how much is the total price
(INCLUDED BOOKING RESERVATION) for better room (upper floor with ocean view). He said $75. He didn't informed me it is extra money I have to pay. My question was how much is total price includ booking reservation!!! As a result $120. For this price I could reserve a room at the most expensive hotel in AC.
I called couple times to customer service and they said, they are not responsible for miscommunication on reception.
I gonna call my bank to get my money back. I don't wanna pay for someone's mistakes (not enough qualified stuff)
Đã viết vào 29 tháng 5, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Edward O
1 đóng góp
thg 3 năm 2024 • Cặp đôi
Not the same as years past.
Used to get free beer at the bar. Went yesterday with my wife and they wanted to change us 19.00 + for 2 Bud Lights while we were gambling hundreds of dollars. It was free 6 months ago.
He said it’s free on the floor, however you can play forever with seeing a waitress.
The place is clean but service is not comparable to Hard Rock, Golden Nugget or Harrahs.
We left for the Golden Nugget after a not so great lunch at Hooters.
Not planning on returning any time soon!
Used to get free beer at the bar. Went yesterday with my wife and they wanted to change us 19.00 + for 2 Bud Lights while we were gambling hundreds of dollars. It was free 6 months ago.
He said it’s free on the floor, however you can play forever with seeing a waitress.
The place is clean but service is not comparable to Hard Rock, Golden Nugget or Harrahs.
We left for the Golden Nugget after a not so great lunch at Hooters.
Not planning on returning any time soon!
Đã viết vào 27 tháng 3, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
tkell31
Yonkers, NY32 đóng góp
thg 2 năm 2024 • Bạn bè
My friends and I decided to make the Trop our Super Bowl hang out since we normally go to Vegas and with the Super Bowl being played their rooms and air fare were extremely expensive. The trop was a great choice! Very lively, great options for eating at all price points, plenty of different locations if you wanted a drink away from the tables, variety of table games and slots, plus a good sports book. Rooms varied. Some were clearly updated while others could use some TLC, but they all had nice beds and bathrooms so worked well for us! Very nice they have so many bars and restaurants outside the casino area so if you want to take a break and walk around you have options. Oh and the gym was great! Only used it once, but you would easily get a full work out in if you were staying for a few days and wanted to get multiple work outs in.
Đã viết vào 23 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
SR
Thành phố New York, NY2 đóng góp
thg 11 năm 2023 • Bạn bè
If you don't mind smoking and cannabis smell then stay in any one of their room..
Even though no smoking Tower had cannabis smell throughout and cigarette butts on the floor in the hallway..
When I told William the night manager he made us come all the way down and sent us right back to the same tower I asked for a different Tower He would just would not do it.Was the middle of the night he was rude and condescending.. I don't think I'll well be visiting Tropicana anytime soon..
So we went back up to the same tower with the same kind of a smell
Even though no smoking Tower had cannabis smell throughout and cigarette butts on the floor in the hallway..
When I told William the night manager he made us come all the way down and sent us right back to the same tower I asked for a different Tower He would just would not do it.Was the middle of the night he was rude and condescending.. I don't think I'll well be visiting Tropicana anytime soon..
So we went back up to the same tower with the same kind of a smell
Đã viết vào 21 tháng 2, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
if my id expires and i can’t get another one mailed in time, will a interim drivers licenses pass be accepted?
Đã viết vào 18 tháng 3, 2024
I'm staying here while I attend a conference in AC. What is the closest tower to a parking garage? I'd rather not have to walk miles to travel back and forth everyday!
Đã viết vào 13 tháng 12, 2023
Is the Havana tower check in open or do you have to go to the main check in
Đã viết vào 17 tháng 7, 2021
How do you use comp points? Can I spend like money in bars?
Đã viết vào 11 tháng 8, 2018
You can also use them in restaurants, which is what I do .
Đã viết vào 26 tháng 4, 2019
How do you use comp points? Can I spend like money in bars?
Đã viết vào 11 tháng 8, 2018
Yes you just present your card with id. Most places just offer 1:1 but some offer 2:1 which means double. You can also use a combination of points and money. Use anywhere in the trop just like money. You can go to a comp machine to see how much comp $ you have.
Đã viết vào 12 tháng 8, 2018
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