Tropicana Casino
Tropicana Casino
4
Toàn màn hình
Khu vực
Địa chỉ
Tốt nhất lân cận
Nhà hàng
341 trong vòng 5 km
Điểm du lịch
70 trong vòng 10 km
Đóng góp
4.0
942 đánh giá
Xuất sắc
339
Rất tốt
321
Trung bình
147
Tồi
50
Tồi tệ
85
msfridley
Eagle Rock, VA126 đóng góp
thg 4 năm 2023 • Bạn bè
King Room in north tower was nice. Shower with seating and grab bars worked well for me. Slots were good. Blackjack boss raised the table limit with a full seated table from 15.00 to 25.00 we all got up and left. Craps were fun and guys working the table were too! All resturant service was on point and food was delicious. Some hicups when we arrived as rooms were not joining as requested. But overall a good trip
Đã viết vào 25 tháng 6, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Tammy T
1 đóng góp
thg 5 năm 2023 • Gia đình
Horrible! Where do I begin. Light in the hallway doesn't work, toilet gets backed up and won't flush, which looks like it has been a problem for a while judging from the stains on the bottom of the toilet. Maintenance came and "fixed it", but the problem is still there. Clothes line in the bathroom won't come out. I washed my sons uniform and was told by the front desk staff that they would have it dried for me. I get down there and no one knows what I was talking about or who I spoke with. Now my son is playing in a wet uniform. All of this is totally unacceptable for the price of this room.
Đã viết vào 7 tháng 5, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Lulu
Matawan, NJ19 đóng góp
thg 4 năm 2023
Walked around after lunch and played some slots. Good restaurants to choose from and a few stores to check out.
Đã viết vào 1 tháng 5, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Ja
Middletown, DE7 đóng góp
thg 4 năm 2023 • Bạn bè
Reserved a handicapped accessible room and late check out. First time visiting here and will be my last. Hotel is not kept up. Desperate need of an upgrade. If you have challenges with walking this is not the place for you! Steep inclines, change elevators to get from valet casino hotel rooms and restaurants. The late check out price given during reservation process was not the actual price. Check out is 11am. If you want a noon checkout it is $50 extra. If you want a 1pm or later checkout you pay the cost of a second night. (100% additional charge)
Very small amount of table games open for a weekend. Room service only on Friday and Saturday.
The accessible room beds were not lower. The floor going into the bathroom was slanted making it dangerous. Actually the entire floor was uneven.
Checkin and checkout just OK. Valet pickup window is outside. Sidewalks are uneven.
Very small amount of table games open for a weekend. Room service only on Friday and Saturday.
The accessible room beds were not lower. The floor going into the bathroom was slanted making it dangerous. Actually the entire floor was uneven.
Checkin and checkout just OK. Valet pickup window is outside. Sidewalks are uneven.
Đã viết vào 4 tháng 4, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Patrick B
4 đóng góp
thg 3 năm 2023
On tuesday 3/21/2023 My wife and I visited the casino. We are from brooklyn and it's a two hour ride. I was a loyal customer until this last experience. To keep it short the person at the customer service desk by the name of Jodi was rude and arrogant. After trying 3 kiosk to access my rewards neither worked. I went to customer service at 10:55 a.m. I was told by this person they open at 11:00 so i waited. When they open she tells me I have to go back around to get on line. I was the only person there?? I give my card and she ask for I.D. which I comply. I´m given a new card and leave. I am a handicapped person and when entering the parking lot there were alot of parking by the elevaters for diamond card persons from which they elimanted the others. By the way they were all empty. We are getting ready to leave so I once again go to the kiosk to get a parking voucher. Low and behold the machine says it's printing my voucher which never appears. I hit the button again and it says your voucher was already printed. My wife goes to another kiosk to get a parking voucher. The same happens to her. Thats 5 kiosk out of order. I go back to customer service and there is Jodi. There were about 4 people ahead so I wait. I should have never had to go back there if the machines were working. As my turn comes the infamous Jodi tells me there is a Diamond club member whom I have to take care of first. Finally I give her my reward card and once again an asked for my I.D. ? I give it to her she gives me a parking voucher and returns my rewards card. As I am leaving
Đã viết vào 23 tháng 3, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Sueduka G
2 đóng góp
thg 3 năm 2023 • Bạn bè
I usually love my stay here. The staff and casino, restaurants were great as usual. However, this is the first time that the room was unacceptable. I felt like I was in a Super 8 or something. I paid a lot for the room on the north side. It was dirty… the couch the lamps. One of the lights didn’t work. I went to turn on the lamp and the screw on top flipped off. The wallpaper was coming off and the bed was so uncomfortable. I usually stay on the Havana side, I would have never known there were rooms like this here. The view is as of the roof and flood lights facing into the room. I’m so disappointed and mad that I spent so much for this room.
Đã viết vào 20 tháng 3, 2023
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Dianna M
South Amboy, NJ1.001 đóng góp
thg 2 năm 2023
Beautiful place. Plenty of things to see, eat and play on the slot machines in the casino. Went to the PF changs. Give it a try
Đã viết vào 4 tháng 3, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Yolander H
2 đóng góp
thg 2 năm 2023
But not for my company hosting annual conferences here, I will never return to this hotel. When returning to my room, after being absent for 9 hours, I found it still was not cleaned. After 3 attempts to call housekeeping & the front desk, I spoke with front line staff person SIERRA who assured me the manager, KIRIL, will contact housekeeping to clean my room after 8pm as I requested. I left my room at 8:15pm and as per SIERRA, expected housekeeping to clean my room within the 2hours I planned to be out of again.
At 10:20pm, instead of going to my room, I sought confirmation that my room was cleaned. The Supervisor, KIRIL, left for the day (I was told he would be working all evening) and, another front desk clerk, MADINAH, hung up the phone when I disagreed with her. I then spoke with the front desk manager, MILAGROS, who gave me a nominal discount ($30) off my bill and said she would speak with housekeeping for additional credits. MILAGROS, stated she would call me in my room within 20mins to give me an update on how she planned to address my concerns. This conversation ended approximately 10:25pm. I never received a call.
After going back to the front desk, at 12:30am to follow up, MILAGROS, adamantly said she called my room. I was in the room the entire time and the hotel phone never rang, nor did she leave a message. When requesting information to write a complaint and contact information for the Regional Mgr., her exact response was "I work during the night, I do not know who that person is!"
Throughout this 5hr ordeal with trying to get my room cleaned, phone calls went unanswered, and I was diverted to reservations when I needed housekeeping, was given assurances that was not effectuated, had my call rudely and disrespectfully disconnected by staff, and was forced to redress, after midnight, to finalize my concerns in person.
If you believe the treatment provided by this hotel's Customer Service team is indicated of excellent care, this is the place for you. If you cherish being treated as a valued customer, follow my lead and do not stay here.
FYI. MILAGROS, would only give me first names of staff, which is why my identification of staff may be limited.
At 10:20pm, instead of going to my room, I sought confirmation that my room was cleaned. The Supervisor, KIRIL, left for the day (I was told he would be working all evening) and, another front desk clerk, MADINAH, hung up the phone when I disagreed with her. I then spoke with the front desk manager, MILAGROS, who gave me a nominal discount ($30) off my bill and said she would speak with housekeeping for additional credits. MILAGROS, stated she would call me in my room within 20mins to give me an update on how she planned to address my concerns. This conversation ended approximately 10:25pm. I never received a call.
After going back to the front desk, at 12:30am to follow up, MILAGROS, adamantly said she called my room. I was in the room the entire time and the hotel phone never rang, nor did she leave a message. When requesting information to write a complaint and contact information for the Regional Mgr., her exact response was "I work during the night, I do not know who that person is!"
Throughout this 5hr ordeal with trying to get my room cleaned, phone calls went unanswered, and I was diverted to reservations when I needed housekeeping, was given assurances that was not effectuated, had my call rudely and disrespectfully disconnected by staff, and was forced to redress, after midnight, to finalize my concerns in person.
If you believe the treatment provided by this hotel's Customer Service team is indicated of excellent care, this is the place for you. If you cherish being treated as a valued customer, follow my lead and do not stay here.
FYI. MILAGROS, would only give me first names of staff, which is why my identification of staff may be limited.
Đã viết vào 24 tháng 2, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
cdstaley
Delray Beach, FL23 đóng góp
thg 10 năm 2022
It's cheap so it attracts a lower class clientele. Think tank top and flip flops at dinner! Far from the other casinos both in distance and in quality. Spend your money at resorts or Oceans!
Đã viết vào 9 tháng 1, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
kainoy
Brooklyn, NY138 đóng góp
thg 12 năm 2022
Visited here with the family (8 Adults & two-8 year old girl's). Fun time for everyone. Many eating establishments for all palates and plenty if shopping too. The adults enjoyed the casino and the little ones enjoyed their own "gaming" in the game room. Fun was had by all.
Đã viết vào 9 tháng 1, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Do I have to bring my id with me to get into the age restricted pools?
oliver831
Philadelphia, Pennsylvania:197 đóng góp
they took our room key..not sure how that would equate to your situation
Is the Havana tower check in open or do you have to go to the main check in
is there smoking in the casino?
kennethh330
Edison196 đóng góp
Designated areas only
bpayne02169
6 đóng góp
How do you use comp points? Can I spend like money in bars?
I7821CZlindat
Right now I am in Florida 32 đóng góp
You can also use them in restaurants, which is what I do .
bpayne02169
6 đóng góp
How do you use comp points? Can I spend like money in bars?
Wendi P
King of Prussia, Pennsylvania:78 đóng góp
Yes you just present your card with id. Most places just offer 1:1 but some offer 2:1 which means double. You can also use a combination of points and money. Use anywhere in the trop just like money. You can go to a comp machine to see how much comp $ you have.
avonMKPPQbasket
Martinsville, IN
We are coming for a dance competition in a few weeks. I have my mom that won't leave a casino. And 3 small children 9,9,7.. help where should I stay and what should I do with them that won't break the bank. Thanks
carlahM4910QF
New Jersey, United States3 đóng góp
there is the boardwalk plenty of stores and a movie theater Imax
Does tropicana has room service. Which restaurant do you recommend to celebrate my husband 50th birthday.
cncapo
Thành phố New York, NY32 đóng góp
Yes Tropicana has room service , I would order from Carmines for authentic Italian food
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Xác nhận hồ sơ của bạnTropicana Casino (Atlantic City, NJ) - Đánh giá - Tripadvisor
Câu hỏi thường gặp về Tropicana Casino
- Các khách sạn gần Tropicana Casino:
- (0.12 km) The Chelsea Pub and Inn
- (0.16 km) Clarion Inn
- (0.12 km) Econo Lodge Beach and Boardwalk
- (0.17 km) Eldorado Motor Inn
- (0.24 km) Days Inn by Wyndham Atlantic City Oceanfront-Boardwalk
- Các nhà hàng gần Tropicana Casino:
- (0.00 km) Fiesta Buffet
- (0.10 km) Cafe 2825
- (0.07 km) Broadway Burger Bar
- (0.07 km) Carmine's Italian Restaurant - Atlantic City
- (0.12 km) Cuba Libre Restaurant & Rum Bar