Tropicana Casino

Đánh giá Tropicana Casino, Atlantic City

Viết đánh giá
Khu vực
Địa chỉ
Tốt nhất lân cận
Nhà hàng
367 trong vòng 5 km
Điểm du lịch
68 trong vòng 10 km

4.0
919 đánh giá
Xuất sắc
337
Rất tốt
312
Trung bình
145
Tồi
48
Tồi tệ
77

Alex P
1 đóng góp
Cặp đôi
First there was no directions to front desk check in- I asked multiple employees the location of front desk. After an hour and running around the hotel I checked in, I asked multiple questions on how to get to the room since the hotel is VERY confusing she did not speak good English at all could hardly understand. I was told my truck for Atlantic City truck meet could be parked downstairs or valet. I was told NO when I got down there. Finally drove into the parking garage- Unloaded the truck and took us about 25 minutes to find our room while dragging our luggage around again asking multiple employees some who did not speak good English. Finally we found a tourists who was willing to help us. Once we got to our room, the fridge was on the floor and the door on the cabinet for it was broke off the hinges. We received stained towels, the floor in the shower had mold and algae growing. Once we left for the next day I had to pay $10 parking fee. If I am paying $200+ a night I would think that would include parking! Did not say anywhere on website or front desk about paying to park. We came back that day and left the next day and the man asked for $10 again to park! I said this is rediculous I’m going to ask the front desk if there is a voucher for parking. I called that evening and I said you need to pay everytime you leave the parking garage? She said no you get a receipt to show you paid once. I was never told and never received a receipt. I left the following day to go home and explained the situation to the SAME MAN that we saw the last TWO TIMES with the SAME VEHICLE. And he said I needed to pay AGAIN! $30 in parking for a $800 stay at a hotel! I am not happy with this hotel, setup, employees etc. I will not be returning and will be telling the rest of the Atlantic City truck meet members, friends and family NOT to stay in this place again!
Đã viết vào 1 tháng 8, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Gina F
2 đóng góp
Gia đình
Absolutely disgusting!!!!! Let’s start with the dirty look and smell in the parking garage to the dirty elevators leading us up to the Havana tower, redrum hallways to the dingy, dirty, old, dated, dirty room. There were hairs on the floor in the bathrooms from the previous guest. I asked the maid to vacuum and she did. I still checked for bedbugs. There weren’t any. There were dead bugs on the closet floor through. Walking through the quarters and the rest of the place all I could think is, are the floors ever washed? Out to the tight, small, broken boardwalk. I will never come back to Tropicana, even for free! This stay should be comped. $500 a night for this $hithole!? Rip off!
Đã viết vào 31 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

harp731
Troy, NY42 đóng góp
The Tropicana is still lovely, but the elevators are small and only a few worked. Made it very uncomfortable and difficult, as it was busy with dance competition and basketball tournaments. The room was clean, but the hair dryer didn't work and the tub was slow to drain.The cleaning staff were very nice though. .
Đã viết vào 10 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Marisa K
5 đóng góp
Cặp đôi
Overall, it’s a solid 3. Some areas are renovated- some are not. Some slots are new. Some aren’t. Areas above the casino are visibly worn down. Staffing is actually the worst part. Major attitudes from multiple employees as if we are the issue despite bringing them $$$ buy gambling, etc.

Many restaurants weren’t open or opened later than as advertised. No warnings or info given at time of check-in.

The poor customer service was so bad that there were requests and calls we could have made that went forgone because we simply couldn’t deal with them anymore. Rude puts its mildly.

We stayed in the executive suite (corner ocean view room with kind bed). It was one of the highlights of the stay. Very nice.

Absolutely NO info in the room such as room service, amenities, TV channel listing. Literally nothing. We couldn’t even find an ice machine. The Caesars Rewards app is a joke since they don’t have many features for Trop as opposed to their affiliated LV hotels.

This will be our one and only stay at the Trop. PS- we didn’t receive all our credits to our rewards card despite using it to book the stay, gambling, purchases at Cuba Libre and PF Chang’s.
Đã viết vào 10 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

oliver831
Philadelphia, Pennsylvania:192 đóng góp
large, needs more security into hotel, signage is lacking..be prepared to figure it out
The Quarter was very nice...we ended up (by the grace of the lovely Marie at check in) in the South Tower. Having lugged a walker, luggage and tote along with a grumpy disabled person from the Quarter garage to the main lobby (kiosk didn't work) she saw our fatigue and frustration with signage etc and put me in a close room to the lobby bless her. That being said the signage needs some work. the rewards center is not where the signage tells you it is. If you need a card or correct your account do not go to lobby...go across from the market place escalators and straight back. Lots of wasted time with the signage. Handicapped....i would say as this is a mish mash of several resorts it is a struggle to find the elevators..again the one to market place is past the escalators through some slots and obscured in a semi construction type area. It will take a day or two to figure out how to get where you are going. Handicap parking is also a struggle to get a spot at or near an elevator. That being said, parking is cheap, cost of 10.00 for five days. Valet was a nightmare and backed up when we arrived so we eluded to self park. A lot of the places are not open during the week. Reward points are limited to a few places. Drink service at machines was abysmal . The marketplace was dank dirty and depressing although only place you could find a drink many times. There is a wine shop that sells beer wine and liquor if you find most the bars closed...life saver. Firework show was great. If you are anti weed jersey not likely for you. It is everywhere, every hall ..that being said it didn't bother us..just an fyi if it bothers you. Wifi is horrible in the room don't rely on it if you need to have a work-cation. There is some housekeeping going on and the ones i encountered were very pleasant. All in all the staff was all very pleasant and helpful. South Tower beds are very very firm...we did not sleep much! to Marie, thank you!

Better ADA signage please and thank you
Đã viết vào 8 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Pamela R
2 đóng góp
Gia đình
Rooms 4621 and 4623 were Dirty, Nasty, dusty and mold filled rooms (see photos because the list goes on). Valet parking attendants and customer service (Marilyn) of valet profiles customers depending on your skin tone or race whether you will get your parking complimentary or not. Chris manager at the front desk is rude and will brush you off when you go to try to address problems with your room and treat you as if you just want something that you're not paying for. I am a paying customer and I expect to be treated with respect and have my problems for services addressed at the time and not turned away as if my concerns didn't matter.
Đã viết vào 5 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

M Olmsted
Janesville, WI3 đóng góp
If i come out again this is where I'll stay. Nice location near the boardwak and a nice beer garden.
Đã viết vào 1 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Duane
Pittsburgh, Pennsylvania:1 đóng góp
Một mình
Homeless running wild / staff theft from rooms
Manager could have cared less. Will not be returning .
Checked in on a Sunday and left the same day
Đã viết vào 24 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

casinoguymichigan
michigan323 đóng góp
I would give this 3-1/2 stars. We did not stay here but we did take the tram all the way to the south end of the boardwalk to play in the casino. This is a nice place but about average with most of the casinos once you get inside. The slots were actually paying out some and my friend and I both won some bonuses. My friend is the gambler and plays a lot more than me, mostly penny machines for .50 to $1.25 a spin. He actually left with more than he came in with. If he spends $60 in a casino and walks out with $20 to $50 or more than he came in with, that"s a good day. The casino is nice, same slots as you see in all the other casinos. Nothing different or unusual as far as slots, just the same old everyday run of the mill that you find in all the casinos. I will definitely stop here again if I ever make it back to Atlantic City. It is the only casino left now at the south end of the boardwalk, so I suggest if you can't walk that far, get an all day pass for $10 for the Boardwalk Tram. It would cost you $10 just to park at one casino, so you may as well take advantage of the tram and ride from one end of the Boardwalk to the other all day getting on and off whenever you want to.
Đã viết vào 28 tháng 5, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Duke Tennis
2 đóng góp
Great assortment of games, quick drink deliveries and some occasional wins! Nice and helpful staff - above and beyond
Đã viết vào 25 tháng 5, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Hiển thị kết quả 1-10 trong số 919
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