Lana Tailor
Cửa hàng đặc sản & cửa hàng quà tặng
09:00 - 21:00
Thứ Hai
09:00 - 21:00
Thứ Ba
09:00 - 21:00
Thứ Tư
09:00 - 21:00
Thứ Năm
09:00 - 21:00
Thứ Sáu
09:00 - 21:00
Thứ Bảy
09:00 - 21:00
Chủ Nhật
09:00 - 21:00
Khu vực
Liên hệ trực tiếp

4.5
4,5 trên 5 bong bóng267 đánh giá
Xuất sắc
229
Rất tốt
21
Trung bình
4
Tồi
9
Tồi tệ
4

Sarah R
Melbourne, Úc3 đóng góp
5,0 trên 5 bong bóng
thg 7 năm 2024 • Gia đình
Enzie and all the team at Lana Tailor were fantastic. Nothing was too much trouble and Enzie provided great service and advice along the way. We had several things made and were really happy. Thanks Enzie!!
Đã viết vào 12 tháng 7, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Dear Sarah R, Thank you so much for your kind feedback! We are delighted to hear that Enzie and the entire team at Lana Tailor provided you with fantastic service. We take great pride in ensuring that our customers have a seamless and enjoyable experience, and it is wonderful to know that Enzie's service and advice made a positive impact on your visit. We are thrilled that you were happy with the items we made for you. Your satisfaction is our top priority, and it’s always rewarding to hear that we have met your expectations. Thank you once again for taking the time to share your experience. If you need any further assistance or have any more tailoring needs, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Soori Guest Services Team
Đã viết vào 14 tháng 7, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Emilia E
1 đóng góp
5,0 trên 5 bong bóng
thg 7 năm 2024 • Bạn bè
I had such a great experience at Lana’s with Nina to help me! Got a dress and pantsuit, and from just a few pictures Nina managed to create exactly what I wanted, and it was all finished in 3 days. On the last day I also purchased a pair of shorts, and they were ready to pick up in less than 24 hours. Such great quality on the items I purchased!
Đã viết vào 8 tháng 7, 2024
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Dear emiliaeV3377DD, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Nina was able to assist you in creating exactly what you envisioned for your dress and pantsuit from just a few pictures. Nina's skill and attention to detail are truly remarkable, and we are proud to have her as part of our team. It’s also fantastic to hear that the items were completed so swiftly and to your satisfaction. We strive to deliver high-quality garments in a timely manner, and it's gratifying to know that we met your expectations. We are pleased that you found the quality of our items impressive and that your additional purchase of shorts was ready in less than 24 hours. Thank you once again for your feedback. If you need any further assistance or have more items in mind, please don't hesitate to reach out. We look forward to serving you again soon. Best regards, Soori Guest Services Team
Đã viết vào 14 tháng 7, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Catherine N
4 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2024 • Gia đình
Nina took great care of us. She was very good at her job and was very accommodating to our wishes. I purchased two silk pants, a skirt and two tops. I was thrilled with the final product.
Đã viết vào 30 tháng 6, 2024
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Dear P3424NUcatherinen, Thank you so much for your kind feedback! We're delighted to hear that Nina took great care of you and that you were pleased with the service and the final products. Your satisfaction is our top priority, and it’s wonderful to know that you love your new silk pants, skirt, and tops. We look forward to serving you again in the future! Best Regards, Soori Guest Services Team
Đã viết vào 7 tháng 7, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Coastal55396965607
2 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2024 • Cặp đôi
We tried a couple of well reviewed shops before walking in Lana, and we didn't not get a good feeling in the other shops when talking to the staff. We had heard of Lana but hadn't read many reviews before coming.

We were greeted by Rose and Enzie who were both very friendly and helpful, but never pushy. We started by asking about a 3 piece suit and a silk dress and they were able to help us with ease. I had quite a few specific details on my suit that I wanted but which were not on the examples. These were no problem for them. I asked for silk piping in a particular shade, matching stitching, silk patterned lining, working cuff buttons and an unusual collar size; they were able to do all of these things and the price was not increased as far as we could tell.

I also asked for a velvet dinner suit which they were able to make with ease. My wife asked them to make a specific trench coat from a picture which is very expensive to buy back in the UK (high end designer) and they were able to make it bespoke for a fraction of the cost.

Enzie helped my wife with dresses while Rose helped me with the suits. They took all of our measurements on the Friday evening at about 19:30 and promised to keep them on file for 2 years if we want anything else made to order. We went back the next day at 18:30 for our first fitting and everything was made. In total we got 1 3-piece suit, a velvet dinner suit, 1 summer dress, 1 ball gown, 2 shirts and 4 ties and we spent just over $600. This is more than some places but the quality of tailoring was great and the material is top quality! I don't think anywhere else in Hoi An would give this quality! (Just the coat alone would have been 4 times as much in the UK or more!)

We had 2 fitting and collected after 36 hours. There were a few slight adjustments we asked for but these were no problem for them (we went at the end of tourist session so they had plenty of time to do any adjustments. If you go at peak time they may be more busy). I will definitely order more from them from home in future 🙂

Regards other bad reviews, we did read the few bad reviews and were a bit worried but our experience was excellent and suggests that they either got unlucky or they were not representative reviews.

Would definitely recommend unless you are on a super tight budget, in which case go somewhere cheaper but if you want top quality, come here!
Đã viết vào 23 tháng 6, 2024
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Dear Coastal, Thank you very much for sharing your comprehensive experience with Lana Tailor! We're glad Rose made you feel welcome and offered the kind, helpful service you were seeking. It's great to get favorable feedback from your couple. It sounds like you and your wife had an excellent experience with our custom tailoring services. We're glad we could meet your special needs and that you were pleased with the quality, price, and service provided by our personnel when we delivered your finished item. We aim for quality in all we create. Your input is always the most powerful motivator to enhance our service. Once again, thank you so much and look forward to seeing you in the future! Best Regards, Tinh Nguyen Guest Services Team
Đã viết vào 26 tháng 6, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Jenny G
4 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2024 • Cặp đôi
We came to Lana and I was immediately impressed by the quality of the silk being used. Enzie was amazing and very helpful and friendly throughout the process. Any adjustments she quickly put into effect and she did an amazing job. We had two suits made (one velvet dinner jacket), two ties as presents made from Vietnamese silk (which Rose adjusted the width to suit the different ages and builds of the recipients), one sundress (which was adjusted from an existing pattern) and one formal dress made from some of their stunning silk, and a trench coat made from a picture I found online. Enzie took especial care in noting all the details in the photos provided including the subtle pleating that I hadn't noticed but really gave a beautiful shape to the coat. From start to finish the ladies we're incredibly kind, helpful, and friendly and offered many helpful suggestions in terms of fabrics and fit. I cannot recommend Lana highly enough. I am beyond thrilled with the final results and what is even better is that they keep your measurements (I think for 2 years) so you can order by email later on. Thank you so much Lana!
Đã viết vào 23 tháng 6, 2024
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Dear Jenny, From the bottom of our hearts, we want to give special thanks to you for your incredibly detailed and glowing review! We're thrilled to hear about your wonderful experience at Lana Tailor and your kind mention of Enzie and Rose. I'm sure they are delighted to receive your acknowledgement of their service. It's wonderful to hear that you were impressed by the quality of our silk and satisfied with the finished products, which include suits, ties, dresses, and a trench coat. I hope the recipients love the ties you give them as well. Your satisfaction is always our motivation and top priority. Furthermore, we will keep your measurements for around three years in order to provide the best online service possible. Thank you so much for your high recommendation! We look forward to serving you again, whether in person or online! Bets regard, Tinh Nguyen Guest Services Team
Đã viết vào 25 tháng 6, 2024
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jcaruso2019
Brisbane, Úc2 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2024 • Gia đình
Beautiful products! Rose was amazing to work with. Very helpful and excellent quality garmets. Very fast turn around and lovely people.
Đã viết vào 22 tháng 6, 2024
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Dear jcaruso, Thank you for your kind words! We're delighted to hear that Rose provided you with excellent service and that you're pleased with the quality of our garments. Your satisfaction is our first priority and also motivation for improving our services. Once again, thank you so much. I look forward to serving you again in the future! Best Regards, Tinh Nguyen Guest Service Team
Đã viết vào 25 tháng 6, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Alice E
1 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2024 • Một mình
Had a great experience at Lana Tailor! Enzie did a great job in listening to my requests and understanding the design. She really knows her way around the fabric and gave me amazing suggestions. I had two suits tailored and the turnaround was 36 hours, ready the night before my flight to Saigon. Very excited to be wearing them in the office ♥️
Đã viết vào 21 tháng 6, 2024
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Dear Alice, Thank you for sharing your positive experience! We're thrilled to hear that Enzie provided excellent service. Your ideas were like a breath of fresh air in our shop, and we're glad you were satisfied with the items we made. Your feedback is greatly appreciated, and we hope you enjoy wearing your new suits. Safe travels, and we look forward to serving you again in the future! ♥️ Best Regards, Tinh Nguyen Guest Service Team
Đã viết vào 25 tháng 6, 2024
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Olivia Grarup
Copenhagen, Đan Mạch3 đóng góp
5,0 trên 5 bong bóng
thg 5 năm 2024 • Bạn bè
My friend and I had an amazing experience at Lana Tailor! Thanks to the professional and very kind staff (notably the incredibly skilled Enzie (Duyên)🧡) our clothes fitted perfectly🤩 Thank you for bringing our visions to life, we highly recommend a visit if you’re travelling to Hoi An☺️
Đã viết vào 15 tháng 5, 2024
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Dear Olivia Grarup, Thank you for taking the time to leave us not only one but also two pieces of feedback for each of our social platforms. It is indeed heart warming to hear of your pleasant experience. We are delighted to hear that you enjoyed our service. We sincerely hope to have the opportunity to welcome you back in the future. Best Regards, Tinh Nguyen Guest Services Team
Đã viết vào 17 tháng 5, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Harrison D
6 đóng góp
5,0 trên 5 bong bóng
thg 4 năm 2024 • Bạn bè
This is the best tailor in Hoi An. Rose was so incredible. Got fitted and turn around time from first consult to final product was 30 hours. Incredible selections, amazing people, and top notch customer service. They even ship and keep your measurements for 2 years! I’ll be buying all my suits from Rose and Lana Tailor moving forward.
Đã viết vào 23 tháng 4, 2024
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Dear Harrison, Thank you for your valuable feedback. Your satisfaction is our top priority, and we are truly motivated by your positive response. At Lana Tailor , we always hold our customers close to our hearts. We are committed to providing exceptional service, and we eagerly await the opportunity to serve you again. Warm regards, Soori Guest Services Team
Đã viết vào 28 tháng 4, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Rachael Kennedy
London, UK228 đóng góp
4,0 trên 5 bong bóng
thg 3 năm 2024 • Cặp đôi
My husband and I came into Lana’s to get a number of pieces made during our time in Hoi An. Nina was a great sales person and helped my husband with his two suits - one linen and one business suit, both two pieces. Rose helped with my garments - two linen blouses, a pair of linen trousers, a linen dress and a wedding guess dress. All were copied from photos I had saved and sent to her to copy. She helped me pick out fabric and advised on colours.

A day later we went back for our first fitting. Both my husbands suits had been made, barring the buttons being attached. They agreed to make minor adjustments to the linen trousers which were a smidge tight, but otherwise they fitted perfectly.

All bar one of my garments were 90% ready. They needed their finishing touches (buttonshem) but were otherwise almost finished. Rose agreed to tighten my trousers slightly and raise the hem on one of my dresses.

The following day, I came back for my second fitting - my first dress was finished, and I got to try on my second. It fitted really well and just needed to be taken in a pinch under the arms. My husband’s suits were finished, and they agreed to take the button on the linen trousers in slightly. At the final fitting layer that evening we picked up all the garments after one final fitting for me and the last dress.

Both Rose and Nina were great ladies to work with. They were chatty and personable and easy to get on with. They were clear on their timelines and due to the number of garments we purchased, worked out a really fair price for us - £470 with tax.

A few comments - some of our garments have chalk marks on them still, which will come out in the wash but means we can’t wear straight away. During our second fitting, there was a delay on my husband’s trousers as they are tailored off site (the suits) and so we had to wait around for 20 mins or so.

Overall, we had a really pleasant experience with Lana and would recommend to people wanting a good quality , mid priced tailor.
Đã viết vào 16 tháng 3, 2024
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Dear Rachael Kennedy, Thank you for taking the time to leave us with this great review. It is indeed heart warming to hear of your pleasant experience. We are delighted to hear that you enjoyed our service. We sincerely hope to have the opportunity to welcome you back in the future. Best regards, Ly Nguyen Customer Services Department
Đã viết vào 18 tháng 3, 2024
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

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Lana Tailor (Hội An, Việt Nam) - Đánh giá - Tripadvisor

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