Skeleton Key Rooms
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4.0
4,0 trên 5 bong bóng12 đánh giá
Xuất sắc
8
Rất tốt
1
Trung bình
0
Tồi
0
Tồi tệ
3

Victoria K
1 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2023 • Bạn bè
A friend gave me a gift certificate and I was very excited to do my first escape room. I called the number on my Groupon …no answer. Got a text telling me they were on the line. Ok. I figured I’ll respond to the text and get things started. An hour and a half later, no response. I called again and again go to voicemail and get the same auto response that they were on the phone. Another hour and 15 minutes later I finally get a response.I send some info and another 45 minutes before I get a response. Started the process at 5pm and send my name and email at 845pm to book it. It took until 130pm the next day to get confirmation that I was booked and was told I needed to be sure I was there with my whole party 5 minutes early. We are 10 minutes early…no one at the building. I text (I’ve learned no calls will be answered) and get told they are 35 minutes out and still waiting on AAA to help with their flat. Yes they did offer to move me to 6pm but here’s the thing… the whole thing had been difficult to set up and I didn’t see it getting any better. Why not call and tell me they weren’t going to make it on time? I asked and was told they were stuck on the side of the road in the rain locked out of their truck. They even sent me a picture to prove it. Here’s my problem…. Did they really get their phone back just as I texted got their phone back? Maybe (maybe not). The picture did show a messed up tire but nothing was wet… really stuck in the rain? I don’t believe it. Lip service to cover a string of laziness that would never keep any other company in business.

I do not recommend this place at all.
Đã viết vào 26 tháng 2, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Karen M
1 đóng góp
1,0 trên 5 bong bóng
thg 8 năm 2019
We arrived on time and after waiting 5 minutes for someone to greet us by the broken water dispenser, we were told there was a scheduling conflict and we had to wait for the remaining party to arrive and that would be 15 minutes. At that point we should have demanded a refund. There was 4 of us waiting for 4 more people so they could have let us start and made the late party wait for the next room. The location was sketchy. The inside was dingy and hot. There are only 2 rooms and the walls are so thin that you can hear the other players solving puzzles next to you. When the late party finally arrived we were ushered into the tiny room. There is only one room, with one escape door; unlike other Escape Rooms with mulitiple connecting rooms to add to your experience. This quickly proved how low budget it was and really claustrophobic with 8 people moving around the hot room.

The puzzles were not creative or challenging in my opinion, with too many pieces for one puzzle. The clues were worn off the pieces. Or severely fainted making it impossible to ascertain without a clue. There was just a giant bookcase with basically 90% of everything hidden in all the books. More like an easter egg hunt. The hardest puzzle was more like a math exam, who wants to add and subtract for 10 minutes? I guess it didnt help our experience that the late party was taking over everything and not sharing the information, but whatever it didnt really matter at that point because it was boring and non-strategic and so warm it wasn't comfortable. We escaped, thank God. Never going back here. We were on time but penalized for their scheduling mistakes with an unapologetic undertone. There are much better Escape Rooms out there with amazing puzzles, 3-4 connecting rooms, lights, sounds, creative themes and hosts with personalities. Skip this one its not worth the Groupon.
Đã viết vào 24 tháng 8, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

DLF
1 đóng góp
1,0 trên 5 bong bóng
thg 3 năm 2019 • Cặp đôi
Do not trust this business!! Booked room with this business for 3/15, paid for the event the night before, credit card was charged, showed up early as instructed, and then nothing. At the time of our booked event, the door was locked and noone would answer. Also put their phones and voicemail greeting on auto-reject.
DO NOT trust this business with with your credit card or hard-earned money. Their unprofessional and irresponsibility cost us lost money, lost time, and ruined a very special evening with friends and loved ones.

Way to run your business, Folks....way to go
Đã viết vào 17 tháng 3, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

BeatlesNut9
Nashua, NH42 đóng góp
5,0 trên 5 bong bóng
thg 9 năm 2018
Well thought out puzzles. There were four (all adults) of us and found it the perfect number of people considering the amount of space to move around. We finished with 45 seconds left. I would definitely try this again. We did the Blue Room and the owner said the Red Room is a little different.
Đã viết vào 14 tháng 9, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

msb16
Elk Grove, CA138 đóng góp
4,0 trên 5 bong bóng
thg 8 năm 2018 • Gia đình
The whole experience was fun. It was just in a really small location. The best part was the host. She was really funny and helpful. Really worth the groupon price for the activity.
Đã viết vào 27 tháng 8, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

cutr2000
Roseville, CA263 đóng góp
5,0 trên 5 bong bóng
thg 11 năm 2017 • Bạn bè
This escape room was thoughtfully designed and sufficiently challenging for the ten of us involved in the experience. It was also cost effective. Given the challenges, we are looking forward to their next iteration as well!
Đã viết vào 13 tháng 11, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

TheWonderingTraveler
Monterey, CA29 đóng góp
5,0 trên 5 bong bóng
thg 6 năm 2017 • Cặp đôi
This was very fun!!!! My husband and I found a groupon for this. Good team work activity! We had 4 puzzles to solve and in our group was 6 more ladies. We all had a good time reading the clues and trying to figure out what the next step was. We want to return to do another one!
Đã viết vào 8 tháng 6, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Debbie K
55 đóng góp
5,0 trên 5 bong bóng
thg 3 năm 2017 • Bạn bè
Magician's Library was a series of 4 puzzles. Each one was perfectly challenging, where we broke into teams to gain the key to open 4 locks. The "Magician's Assistant" (our helper, watching and listening from outside the room) was great, too. This was great fun! The hour flew by!

The room is plenty big with a center work table as well as other surfaces to work on. The walls don't go to the ceiling, so there is good light and ventilation. The only "Funky" thing is the lack of signage and the location. I guess the first challenge is finding the place. The second is feeling secure leaving your car in the seedy parking area. But get over that and go have a wonderful time.

I appreciated having someone who had done an escape room in the past or we would have not known where to begin.

We will definitely be back when the puzzle changes.
Đã viết vào 27 tháng 3, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

theObriens2015
California35 đóng góp
5,0 trên 5 bong bóng
thg 3 năm 2017 • Bạn bè
We had a great time at the Skeleton Key Rooms today. The clues and puzzles were definitely challenging and creative. The hostess was friendly and welcoming. Price was great as we had located a 50% discount coupon on their website. The location was a bit challenging to find. The hostess explained that was the first test. Hahaha. Our group had an awesome adventure in the Magician's Library. Thank you for the fun.
Đã viết vào 19 tháng 3, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Rebecca B
Fair Oaks, CA145 đóng góp
5,0 trên 5 bong bóng
thg 2 năm 2017 • Cặp đôi
We arrived and almost left after seeing the location but don't be dissuaded. We are so glad we stayed because the experience was awesome! The strip center is a little seedy and they probably would be better suited in an industrial location but they have 2 rooms and they seemed busy. We went with 8 people and the room was plenty big for all of us to move around. The puzzles were complex but straightforward. It was not scary at all and there was plenty of light. The room walls don't go to the ceiling so it doesn't feel claustrophobic. We had a great time and it was a fun quadruple date night. We talked with the owner and she said that if you call directly and book your group she will give you a discount code to book through their site. We will for sure be back.
Đã viết vào 13 tháng 2, 2017
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

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