Universal Studios Florida

Đánh giá Universal Studios Florida, Orlando

Universal Studios Florida
4.5
Công viên giải trí & công viên chủ đề
Đọc thêm
09:00 - 21:00
Thứ Hai
09:00 - 22:00
Thứ Ba
09:00 - 21:00
Thứ Tư
09:00 - 21:00
Thứ Năm
09:00 - 21:00
Thứ Sáu
09:00 - 21:00
Thứ Bảy
09:00 - 21:00
Chủ Nhật
09:00 - 21:00
Viết đánh giá
Giới thiệu
Thời gian đề xuất
Hơn 3 giờ
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ này
Giải thưởng Best of the Best của Travellers' Choice là gì?
Giải thưởng này là sự công nhận cao nhất của chúng tôi và được trao hàng năm cho những doanh nghiệp Xuất sắc nhất trên Tripadvisor, những doanh nghiệp nhận được đánh giá tuyệt vời từ khách du lịch và được xếp hạng trong top 1% cơ sở kinh doanh trên toàn thế giới.
Tìm hiểu thêm
Khu vực
Địa chỉ
Khu lân cận: Florida Center
Tốt nhất lân cận
Nhà hàng
693 trong vòng 5 km
Điểm du lịch
76 trong vòng 10 km

4.5
40.569 đánh giá
Xuất sắc
25.201
Rất tốt
8.661
Trung bình
3.477
Tồi
1.583
Tồi tệ
1.648

Gok40
Derry, UK4 đóng góp
thg 6 năm 2022
Went to Universal Studios primarily to visit the Harry Potter sections with my daughter who is keen on the series. Having been to Universal twice before over a number of years - all I can say is this time around the experience was terrible in comparison and the park and rides were a disaster.

I paid for two-park tickets so as to cover both Harry Potter displays/rides (crafty move to get you to have to go to both parks if into the series) and the parks were seriously crowded, which I guess can expect as we enter summer time and schools are out. However, bearing this in mind across the entire day - we managed to squeeze in 3-rides one of which was on the basic Dr Seuss less high demand ride. Unless you are prepared to stand in a queue in 35+ degree heat for anything between 60 mins to 100mins + for the Harry Potter experiences throughout the day then forget about it. With a young child added to the heat this is simply unreasonable. If you don't believe these wait times, download one of the apps and check it anytime you wish on a daily basis and see for yourself that this is the wait times for these rides.

We also queued for the Hogwarts Express train between the two parks to at least experience some Harry Potter related ride. We queued for 50 mins only to get to end of the queue and be next for boarding the train - for a constant announcement to be made over the tannoy saying train is delayed, please be patient. Needless to say 40 mins later listening to this announcement over and over our patience was exhausted and finally announcement was made that the train is experiencing maintenance issues and they are unable to let us know how long this will last and if we wanted to leave via the exits we could do so. The workers of which there around 5-6 stood around the entire time offering zero assistance or advice and only looked alive when they directed us to the exits. So 90 mins of time at the park totally wasted standing in a queue for ride to break down. So off we treked in the blistering heat to the other park.

Once there - again lengthy queues on all popular rides until we were getting towards around an hour of closing time of the park and most people had given up for the day - and managed to get on the King Kong ride with a realtively short wait of around 20 mins which was acceptable. Only for it also to break down when the ride was over and tram was making its way back to the exit. So we sat in darkness in a tunnel with young frightened children around us for around 10 mins starting to wonder if they were trapped or not. Not exactly the type of 'scary' experience we pay extortionate amounts of money to enter the park and spend a day there for. Traumatised children sat worrying in the dark with no announcements or assistance isnt a great look.

This park is either letting too many customers in daily trying to make their money back on the previous 2 years of Covid related closures, and with eating, drinks, ridiculous parking charge and tickets themselves this day must have set me back around £500-£600 for one day for 2 x adults and a child only to spending it in queues, experiencing breakdows or rides being closed.

Anyone considering going here this summer - don't say I didnt warn you. Read the other negative reviews and reconsider your options and spend your hard earned money elsewhere.

Won't ever be back in this park unless a more apporpriate system can be put in place for rides and.....they actually work without breaking down.
Đã viết vào 6 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Stellabella1226
29 đóng góp
thg 10 năm 2021 • Gia đình
Universal is a better value for the money than WDW that said I’ve become slightly disenchanted. Why are most rides simulated? In my opinion the current replacements are disappointing. SHREK gone ,really? It was so nice to step inside of the theater and cool off a bit enjoying the show. Monsters Cafe? Beetle Juice was a source of live entertainment, replaced by Fast & Furious (simulated) that wanes in popularity. Who can forget the suspense of Jaws? Twister?
Wizarding World Of Harry Potter is awesome please stop replacing all the favorites that made Universal so much fun to begin with. With one Minion attraction already why the need to expand?.
Universal should really consider the customers wants before it arbitrarily axes the all time favorites. Listen to your customer base, please.
My 29 year old son has awesome ideas for attractions surely others have many suggestions as well. We would like to see more Characters for photo opportunities, A few years ago the characters would be inside of shops to the delight of many. Take note; the current replacements just aren’t worth the wait.
Đã viết vào 4 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

GMCTYPHOON
London, UK14 đóng góp
thg 7 năm 2022 • Gia đình
Chaotic! After being at Disney these parks will seem a bit chaotic, defiantly not on the same level of customer experience as Disney, rides are good BUT LOTS of them shut down in bad weather which happens most days in Florida & 5 HOURS Que ( at 8.30 am) for their best ride even with early entry from staying in the premium Hotel ( Hard Rock) not worth it, disappointed family as not able to ride the attractions they were excited to do! Go elsewhere
Đã viết vào 4 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hi there. Thank you for your review. I am sorry to hear of the experience you have described. It is never our intention to disappoint or inconvenience our Guests, and I apologize if your visit did not reflect those values. I know how important your vacation time is, and our Teams work hard to provide the best entertainment experience possible. Your safety is the most important part of that experience; therefore, in the event of severe weather, we may need to close our outdoor attractions temporarily as a safety precaution. Please be assured that your feedback has been formally documented and will be reviewed by the proper leadership teams. We would like to hear more from you. At your convenience, please reach out to our Guest Services Team at 407-224-4233, and reference this review. I hope you will choose to visit us again in the future. - Victoria
Đã viết vào 5 tháng 7, 2022
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

travellerTrader
53008128 đóng góp
thg 6 năm 2022
There is one ride which quite a thrill roller coaster. All else is 3D but still quite a bit of fun. You have got to get the express option, its work the cost rather than 60-90minute wait in line.
Đã viết vào 3 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

M0m_0f_Tw02010
Allentown, Pennsylvania:42 đóng góp
thg 7 năm 2022
I love going to WDW with my friends - When I was 16 -I went to my grandmom Ella -grandpop - Garner - we had a blast and go to Epcot to go shopping :)
Đã viết vào 3 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

sandsunsurf72
Reno, NV58 đóng góp
Not worth it. Terrible lines for everything. This was a family trip with our 17 and 20 y/o sons.

The only short line we experienced was 30 minutes for Hulk at 9:30 when the park first opened. We waited for over an hour for Hagrid, then it was “temporarily suspended” for weather. We waited for another 20 minutes trying to figure out how to leave. No direction from employees other than an announcement that we could stay in line if we wanted to.

Line for the train between parks was never less 50 minutes. Walk up carts for drinks always had a long line and once they ran out of water just before we finally got to the cart.

Food lines were horrendous. If you choose a place that allows mobile ordering you may wait only 20 minutes to get your food. We went to The Burger Digs and used mobile ordering. It was ready in 5-10 minutes but getting our food took another 10 minutes. Worse though was the wait for the soda machines was 15 minutes plus with at least 20 people in line in front of us.

The ride lines move much faster for express pass holders, basically to the point of being unfair to regular ticket holders.

Because of some different choices in rides, we each rode a different number of rides- one of us got three rides in, one got four, two got five. In a twelve hour day. HOURS of waiting.

I don’t think we would go back even if we got free tickets- it literally isn’t worth the time to wait an hour-plus for a two minute ride.
Đã viết vào 2 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Charles H
3 đóng góp
thg 6 năm 2022
I can't recommend Universal in Orlando.
A total rip off.

Tickets way over sold. 100+ minute wait times across the app for most rides. That's just nuts.

Perhaps paying the $90 a person for the express in addition to the $800 for 4 park hoppers would be good but since I didn't I dont know if it would have been any better.

I think I got 3 rides and one show for the day. :( sad.

Wait times post are soooo wrong. 45 on one was over 80. 25 on another was over 45.
This made us miss things we wanted to do like the Hogwarts light show. :(

I feel total ripped off by these parks.
Đã viết vào 2 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hi Charles. Thank you for your review. I am sorry to hear that your visit did not fully meet your expectations due to crowd levels and attraction wait times. It is never our intention to disappoint or inconvenience our Guests, and I apologize if your visit did not reflect those values. Please be assured that your feedback has been formally documented and will be reviewed by the proper leadership teams. We would like to hear more from you. At your convenience, please reach out to our Guest Services Team at 407-224-4233, and reference this review. I hope you will choose to visit us again in the future. - Victoria
Đã viết vào 5 tháng 7, 2022
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Charles H
3 đóng góp
thg 6 năm 2022
I can't recommend Universal in Orlando.
A total rip off.

Tickets way over sold. 100+ minute wait times across the app for most rides. That's just nuts.

Perhaps paying the $90 a person for the express in addition to the $800 for 4 park hoppers would be good but since I didn't I dont know if it would have been any better.

I think I got 3 rides and one show for the day. :( sad.

Wait times post are soooo wrong. 45 on one was over 80. 25 on another was over 45.
This made us miss things we wanted to do like the Hogwarts light show. :(

I feel total ripped off by these parks.
Đã viết vào 2 tháng 7, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.
Hi Charles. Thank you for your review. I am sorry to hear that your visit did not fully meet your expectations due to crowd levels and attraction wait times. It is never our intention to disappoint or inconvenience our Guests, and I apologize if your visit did not reflect those values. Please be assured that your feedback has been formally documented and will be reviewed by the proper leadership teams. We would like to hear more from you. At your convenience, please reach out to our Guest Services Team at 407-224-4233, and reference this review. I hope you will choose to visit us again in the future. - Victoria
Đã viết vào 5 tháng 7, 2022
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của TripAdvisor LLC.

Dazzle930
Oskaloosa, IA104 đóng góp
So much fun! We stayed at Royal Pacific so had the express passes. No way I’d do these parks without it. Makes such a difference. We drove over from Anna Maria so didn’t arrive until 3:00 pm our room was ready so checked in and went to the parks. In those 6 hours until close we did 9 rides plus a lovely dinner at Hard Rock. The next day we rode everything even a couple times and waited until 9:00 pm to do the Harry Potter ride which had an 80 minute wait. It seemed to us everyone with early entry headed to that ride so we instead did the Jurassic coaster with our early entry. In fact we walked right on and then went directly back so did it twice in 20 minutes.
We figured we had an hour wait anyway for the HP ride so we’d just wait it out in the evening a little cooler. That early entry line gets long fast! Everything seemed clean and kept up to us. Shows were fantastic! Lots of people, walking and of course high prices but what amusement park isn’t. This was out 2nd time and we’ll be back again someday.
Đã viết vào 30 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

VOC
1 đóng góp
thg 6 năm 2022 • Gia đình
My kids enjoyed the park over all. We had the express pass and that really did help cut down the time of waiting for rides. We tried some of the food and it was ok. At one point I bought a pepperoni pretzel for about -$7. It only had one pepperoni. When I asked if we could get one that actually had more pepperonis the person just reached in and grabbed two pepperonis that had fallen off the other pretzels and gave them to me. The bathrooms were horrible. My son tried to use the mens bathroom and just walked out as they were too dirty. At another time in the day I myself went to the restroom and the smell of pee before u even walked in was horrible. They really need to do better with cleaning.
Đã viết vào 30 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của TripAdvisor LLC.

Hiển thị kết quả 1-10 trong số 40.570
Có thông tin nào thiếu hoặc không chính xác không?
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ này
Câu hỏi thường gặp về Universal Studios Florida

Giờ mở cửa của Universal Studios Florida:
  • T2 - T2 9:00 - 22:00
  • T3 - CN 9:00 - 21:00