Universal Studios Florida
Universal Studios Florida
4.5
09:00 - 19:00
Thứ Hai
09:00 - 19:00
Thứ Ba
09:00 - 19:00
Thứ Tư
09:00 - 19:00
Thứ Năm
09:00 - 19:00
Thứ Sáu
09:00 - 19:00
Thứ Bảy
09:00 - 20:00
Chủ Nhật
09:00 - 19:00
Giới thiệu
Thời gian đề xuất
Hơn 3 giờ
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Khu vực
Địa chỉ
Khu lân cận: Florida Center
Liên hệ trực tiếp

4.5
41.203 đánh giá
Xuất sắc
25.436
Rất tốt
8.754
Trung bình
3.579
Tồi
1.656
Tồi tệ
1.779

amy_jones1980
Fairhope, AL25 đóng góp
thg 11 năm 2023 • Gia đình
We loved it! All the rides, sights, and smells were exactly what a theme park should be. We have an ADA pass for our autistic son and everyone treated him so kindly. They worked with us on times to come back to the ride, and let us leave the line to one ride when it was having difficulties and my son couldn’t handle the wait. The food was on par for theme park fare. Good, but high priced. We went two weekends in a row and the park was even better the second weekend. I’m glad the park is much better than their resorts.
Đã viết vào 5 tháng 12, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Hippie-Girls
Landau in der Pfalz, Đức13 đóng góp
thg 11 năm 2023 • Gia đình
Wir waren sooo enttäuscht. Die Karten waren so teuer und es wurde nichts geboten. Es war ein ganzer Park fast ausschließlich mit Merchandising-Stores. Die Fahrgeschäfte sind wirklich schlecht und bestehen oftmals (überwiegend?) nur aus Simulationen, 3D-Filmen. Wir würden allen Familien abraten. Es ist nichts, was einen begeistert. Der Park ist zudem wirklich klein. Es gibt insgesamt drei Parks, welche zu den Universal Studios gehören und zwischen welchem man dann switchen kann. Wir hatten für 115 Dollar pro Ticket nur einen Park (Simpsons, Harry Potter, E.T etc. ). Wer in Europa Parks wie Europapark, Legoland etc. kennt, wird sehr enttäuscht sein. Ich würde bei einem Besuch in der Nähe dann doch den Ausflug zur NASA wählen.
Đã viết vào 3 tháng 12, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hello, Thank you for sharing your feedback with us. I am disappointed to hear your visit to Universal Studios Florida did not meet your expectations, and I will be sure to share your comments regarding our attractions and the size of our park with the appropriate leadership teams. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. We hope that we will be able to welcome you back again soon. - Emily
Đã viết vào 3 tháng 12, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Amber W
44 đóng góp
thg 11 năm 2023 • Gia đình
The three broomsticks inside the wizarding world of Harry Porter was not a good experience. The cashier taking our orders continued to put his fingers in his mouth and bite his nails. It was continuous. Not sanitary at all! He even went to the kitchen and helped with drink preparation. Also, the fruit was not ripe and the bread was very hard and not warmed up for the continental breakfast. Did I want to waste time waiting on a manager so I can tell them about this on my vacation? No. Vacation time is very precious especially at this park with the lines, etc. Just so you know they charge $17.00 each for the breakfast prepared this way. That’s over $70 for a family of 4. There should be better sanitation and better food. The people putting our food and drinks on the trays did not have hair nets. The chefs in the back did have hair coverings, however, anyone handling food needs have proper sanitation guidelines and no one should have their fingers constantly in their mouth. Overall customer service was lacking. I understand the workers deal with a lot of rude and foreign people and some of the employees may be foreign, but a smile and verbal instruction as well as pointing would be considerate to give paying customers. I saw employees get asked where to get something and the employee just pointed. Also why are there not places to get water for free. I understand the corporations need more of our money by charging $7 for a bottle of water. However, dehydration is real and water stations should be included for them to refill bottles they bring. We are annual pass holders and we have seen a digression in the customer service and sanitation in the parks. Hand sanitizer pumps not refilled , some even Torn off the wall, like in the train station. They need more visits from corporate and sanitation to see what’s going on and fix it.
Đánh giá về: Universal Orlando Park-to-Park PROMO Tickets - USA / Canada Residents
Đã viết vào 29 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hi Amber, We appreciate you taking the time to leave this review, though I'm concerned to hear of the experience you've described. It's always our goal to ensure that our parks are clean and beautiful, and our Team Members are trained to proactively assist every Guest. I sincerely apologize if you did not find this to be the case. Please know your feedback has been documented, and it will be shared with the proper teams for their further review. If you would like to provide any additional feedback about your visit, please reach out to our Guest Services team at 407-224-4233 or GuestServices@universalorlando.com. If contacting, please provide your review username. We hope to hear from you soon. -Samantha
Đã viết vào 1 tháng 12, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Emmagoestothebeach
Greensboro, Bắc Carolina170 đóng góp
thg 11 năm 2023 • Gia đình
This is great if you like simulators and fast rides. I thought the Harry Potter area was incredibly well designed but everything else was meh. Most rides are simulators so meh too. I was expecting a bit more variety after having spent a couple of days at Disney but was truly disappointed. I hopt they add more realistic areas that you can just visit and relax in. We thought the park was actually fairly small.
Đánh giá về: Universal Orlando 1 Park Per Day PROMO Tickets - USA / Canada Residents
Đã viết vào 27 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hi Emma, Thank you for sharing your feedback with us. I am disappointed to hear your visit to Universal Studios Florida did not meet your expectations due to the attraction variety, and I will be sure to share your comments with the appropriate leadership teams. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. We hope that we will be able to welcome you back again soon. - Emily
Đã viết vào 28 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

mskDC
Wash DC51 đóng góp
thg 11 năm 2023 • Gia đình
Overall like the park — more compact than Disney and cool themes and more thrill rides. Loved Harry Potter experiences. We spent way more $$$ here than Disney once inside — the Harry Potter robes, wands, etc are expensive. Biggest complaint issue by far was service nowhere near Disney and I dealt with one extremely rude and incompetent ride attendant on the MIB ride who ruined part of our day.
Đã viết vào 26 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hello, Thank you for taking the time to leave us a review. While we are happy to hear you enjoyed your day with us, we are saddened to hear about your interaction with one of our Team Members. We train our Team Members to assist our Guests in a professional and courteous manner, and we apologize for any inconsistency you may have experienced. Please rest assured that this feedback will be shared further with the appropriate leadership teams for their review. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. We hope to see you again in the future, and I highly encourage you to visit us during our Mardi Gras event season in the Spring. - Emily
Đã viết vào 27 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

TriDmn
Fuquay-Varina, Bắc Carolina46 đóng góp
thg 11 năm 2023 • Gia đình
We only had one day to visit the parks, on Thanksgiving (which is a heavy attendance week), so I wanted to cover as much as possible so I purchased a private VIP tour.

We had an amazing time, getting to walk on every ride without any wait while learning all about them was fantastic.

Our guide, Kendall, has worked there for 15 years and was so much fun to spend the day with (try to request him).

Our meals were phenomenal (Mythos and Big Fire- shoutout to Lonnie and Josh for taking such good care of us.)

We were a group of 6 and everyone had the best time. We were there from open to close.
Đã viết vào 26 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hey there! Thank you for your positive review! I'm happy to hear that you enjoyed your visit with us, and I will be sure to let our Team Members know you appreciated them. We'd love to send Lonnie and Josh a #UOFistBump, can you please reach out to our Guest Services team and let us know which locations they were working? You may contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. I highly recommend visiting Universal Volcano Bay on your next visit if you were not able to this time around! See you again soon! - Emily
Đã viết vào 27 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

Jeff456789
Bristol, UK101 đóng góp
thg 9 năm 2023 • Cặp đôi
I will start with the good Universal Studios is still an excellent theme park, the attention to detail particularly in Diagon Alley is great and the park is well maintained. Most of the rides are great, Revenge of the Mummy and escape from Gringotts are the best rides in the park. A couple of rides are terrible including the new Minions blaster ride and The fast and the furious ride (wish they'd just bring back Disaster...). The food though is near universally bad... the minions cafe was the only place we ate were food was ok. Everywhere else even with AP discount is more expensive than Disney and feels lower quality. In Disney I feel as though the food is as much a part of the experience as the rides, in Universal I am considering every other option before I eat there. The Team members in the food and beverage areas are almost all universally rude and do their best to have entire interactions with you without opening their mouths. Some of the team members in the express line areas also do their best not to speak to you which is disappointing when you are paying extra for a better experience which they then do their best to sour. We will be back as we have our APs and in fairness to Universal the annual pass perks are very good.
Đã viết vào 26 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hi Jeff, Thank you for sharing your feedback with us. While I am happy to hear that you enjoyed most of our attractions, I am disappointed to hear about the quality of your meals and your interactions with our Team Members. We train our Team Members to assist our Guests in a professional and courteous manner and I sincerely apologize for any inconsistency you may have experienced during your visit. I will make sure your feedback is documented to share with the proper leadership teams for further internal review. We hope you'll be able to visit us again soon, and I highly recommend visiting us during our Holiday event next time to experience limited Entertainment offerings like The Grinchmas Who-liday Spectacular. - Emily
Đã viết vào 27 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

craig1086
Atlanta, GA893 đóng góp
thg 11 năm 2023 • Bạn bè
We had a great time despite the crowds. They really could close down a couple of areas and expand the Harry Potter section of the park, as the crowds were insane. Pay the extra money and get the Fast Pass, its definitely worth it. The Jurassic Park ride was the best one in the park, to me. Some of the staff definitely look worn out, as I'm sure they probably regularly get. There's plenty of food options, mostly in the very front of the park, right after the entrance. I would advise to arrive early, preferably when the park opens, as the lines only get longer as the day progresses. The parking is also plentiful, and the rideshare pickup area is a short walk front the entrance gate.
Đã viết vào 26 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hi Craig! Thank you for your positive feedback! I'm so happy to hear that you enjoyed your visit with us, and I will be sure to share your comments regarding crowds with the proper leadership teams. I highly recommend checking out Universal Volcano Bay next time! We can't wait to see you again! - Emily
Đã viết vào 27 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

AvaTennessee1
Alabama244 đóng góp
thg 11 năm 2023 • Gia đình
Universal Studios Orlando is a great place to visit. We had a lot of fun despite the large crowds. Several areas need to be better utilized and updated. The vast area around the Mythos restaurant should be repurposed. The Poseidon building should be used for a new attraction or ride. It would be nice to have more Harry Potter areas, rides and attractions.
Đã viết vào 25 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hi there! We appreciate your review! I'll be sure to share your suggestions with the proper leadership teams. We look forward to seeing you again soon, and I suggest checking out Universal Volcano Bay on your next visit! - Emily
Đã viết vào 26 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

MikaylaM
2 đóng góp
thg 11 năm 2023 • Gia đình
I paid $1,000 to get into the park. Most are simulators and there are only 2 coasters and 1 spiny ride. So basically you pay a bunch of money so you could just walk around and do nothing because everything else cost extra money except for that you know 4 rides they have available.
Đánh giá về: Universal Orlando 1 Park Per Day PROMO Tickets - USA / Canada Residents
Đã viết vào 21 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Hello Mikayla, I would like to start off by sincerely apologizing for your disappointing experience at Universal Studios Florida. It is our goal that every Guest leave with their expectations exceeded, and it looks like we were unable to do so in this case. We do take all our Guest’s feedback very seriously and implement improvements based upon feedback just like yours. Please rest assured that your concerns regarding pricing and attraction variety will be shared further with the appropriate leadership teams for their review. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 or via email at GuestServices@universalorlando.com and reference your review username. We hope to hear from you soon. - Emily
Đã viết vào 23 tháng 11, 2023
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.

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