Launch Trampoline Park
Launch Trampoline Park
4
12:00 - 20:00
Thứ Hai
Đóng cửa
Thứ Ba
Đóng cửa
Thứ Tư
16:00 - 20:00
Thứ Năm
16:00 - 20:00
Thứ Sáu
16:00 - 22:00
Thứ Bảy
12:00 - 22:00
Chủ Nhật
12:00 - 20:00
Hãy là người đầu tiên tải ảnh lên
Đề xuất chỉnh sửa để cải thiện nội dung chúng tôi hiển thị.
Cải thiện hồ sơ nàyKhu vực
Địa chỉ
Liên hệ trực tiếp
Tốt nhất lân cận
Nhà hàng
181 trong vòng 5 km
Điểm du lịch
61 trong vòng 10 km
Đóng góp
4.0
6 đánh giá
Xuất sắc
4
Rất tốt
0
Trung bình
0
Tồi
1
Tồi tệ
1
liz
Leonardtown, MD1 đóng góp
thg 11 năm 2022 • Gia đình
Definitely won’t be going back to this location. More than half the games didn’t work and any game that required a ball didn’t have ANY balls at all so you waste your credits. They also don’t check wristbands so we paid for the highest package to do everything too….
Đã viết vào 27 tháng 11, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Tracy P
1 đóng góp
thg 10 năm 2022
If I could rate this place a zero I would. I sent this email to the manager, who basically did not care and wrote back with not even an apology:
Hello Renaldo Tyler,
I run a youth non profit in Maryland, meant to provide safe and enriching alternatives to teens.
A few weeks ago my teens requested a rewards to a trampoline park. I specifically chose Launch because it hae a dedicated teen night (Ignite), it had Zipline and Ropes Course, and it was nearby. I even called to check if it was ONLY for teens, and if everything was available (since reviews said things are often not functional there).
In 16 years of running this program, this has been one of my most regrettable uses of our small budget.
1) Though I called to ensure that it was all teens, and was assured that it was (by there may be some adults); I got there and it was mostly kids under 12. My teens felt bamboozled and asked why we didn't go in the daytime to Sky Zone, if it was going to be little kids anyway.
2) We paid for the full experience, yet the Zipline and Ropes Course closed 90 minutes before the venue closed. This was supposed to be what made your trampoline park stand out. Guessing because the employees didn't want to do it or you didn't have enough folks. (See pics attached)
3) You all don't believe in hygiene or cleaning. I had to ask 4 times for two tables to be cleared over the span of an hour. Food and trash had piled up, and was spoiling over to the floor. Finally, I told them I was getting ready to post the pics on Instagram, and it was cleared within 5 minutes (see pic attached)
4) it took over an hour to get food and drinks for the 10 teens I brought. Over an hour??? You had one poison making food and one person running the cash register. It was a disaster. Waiting for food, not knowing when it would come, are up a good portion of our time.
5) One full fight and one huge argument broke out in the 2.5 hours we were there. I watched it escalate and moved my teens out the way, before your very lazy security person got involved. Not a safe environment.
6) They give you a game card, but less than half the games worked. It just ate up the card...a direct rip off and trick.
7) The bathrooms were gross
8) My kids wanted to do the laser tag. I had to search the facility and convince the staff to open it back up. After arguing about the games, zipline and Ropes Course not being available...they reluctantly found someone to work the laser tag.
I'm really embarrassed that I didn't believe reviews and tips the parents of my program that this would be a great experience.
This was a waste of almost $600 including "teen" packages, food, drinks and socks.
Hello Renaldo Tyler,
I run a youth non profit in Maryland, meant to provide safe and enriching alternatives to teens.
A few weeks ago my teens requested a rewards to a trampoline park. I specifically chose Launch because it hae a dedicated teen night (Ignite), it had Zipline and Ropes Course, and it was nearby. I even called to check if it was ONLY for teens, and if everything was available (since reviews said things are often not functional there).
In 16 years of running this program, this has been one of my most regrettable uses of our small budget.
1) Though I called to ensure that it was all teens, and was assured that it was (by there may be some adults); I got there and it was mostly kids under 12. My teens felt bamboozled and asked why we didn't go in the daytime to Sky Zone, if it was going to be little kids anyway.
2) We paid for the full experience, yet the Zipline and Ropes Course closed 90 minutes before the venue closed. This was supposed to be what made your trampoline park stand out. Guessing because the employees didn't want to do it or you didn't have enough folks. (See pics attached)
3) You all don't believe in hygiene or cleaning. I had to ask 4 times for two tables to be cleared over the span of an hour. Food and trash had piled up, and was spoiling over to the floor. Finally, I told them I was getting ready to post the pics on Instagram, and it was cleared within 5 minutes (see pic attached)
4) it took over an hour to get food and drinks for the 10 teens I brought. Over an hour??? You had one poison making food and one person running the cash register. It was a disaster. Waiting for food, not knowing when it would come, are up a good portion of our time.
5) One full fight and one huge argument broke out in the 2.5 hours we were there. I watched it escalate and moved my teens out the way, before your very lazy security person got involved. Not a safe environment.
6) They give you a game card, but less than half the games worked. It just ate up the card...a direct rip off and trick.
7) The bathrooms were gross
8) My kids wanted to do the laser tag. I had to search the facility and convince the staff to open it back up. After arguing about the games, zipline and Ropes Course not being available...they reluctantly found someone to work the laser tag.
I'm really embarrassed that I didn't believe reviews and tips the parents of my program that this would be a great experience.
This was a waste of almost $600 including "teen" packages, food, drinks and socks.
Đã viết vào 3 tháng 11, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
cecil g
1 đóng góp
thg 3 năm 2022
Sat I took my son and his friend to Launch in Capital Heights. Everything was great. The staff was friendly and helpful from the time I entered to the time i left. everything was clean. I will definitely bring my kids back.
Đã viết vào 16 tháng 3, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Shanicia L
Baltimore, MD1 đóng góp
thg 5 năm 2021 • Gia đình
Me and my family really enjoyed ourselves I’ll love to come back and can’t wait until my little baby be able to come to this spot to jump thanks again
Đã viết vào 27 tháng 5, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Lynette W
1 đóng góp
thg 1 năm 2020
I took a group of Middle School students to Launch today. Some of my students had been there and for some it was the first time. It was my first time as well. Donnell and his staff were excellent. They went above and beyond to accommodate us. The service and the food was great, My students already want to plan our next trip. The facility was clean and the staff was very friendly. I was very impressed. We plan to come back.
Đã viết vào 31 tháng 1, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Cortez W.
Washington DC, Quận Columbia320 đóng góp
thg 10 năm 2019 • Gia đình
I have been twice. The weekday experience was fantastic. Maybe 20 people there total. Got to do everything. Weekend, total opposite.
Đã viết vào 19 tháng 10, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Không có câu hỏi nào được đặt cho trải nghiệm này
*Có khả năng bán hết: Dựa vào thông tin và dữ liệu đặt chỗ của Viator từ nhà cung cấp trong 30 ngày qua, có vẻ như trải nghiệm này sẽ bán hết thông qua Viator, một công ty của Tripadvisor.
Đây có phải là hồ sơ Tripadvisor của bạn không?
Bạn sở hữu hoặc quản lý cơ sở kinh doanh này? Xác nhận hồ sơ của bạn miễn phí để trả lời đánh giá, cập nhật hồ sơ và hơn thế nữa.
Xác nhận hồ sơ của bạn