Splash Universe Resort
10:00 - 21:00
Thứ Hai
10:00 - 21:00
Thứ Ba
10:00 - 18:00
Thứ Năm
12:00 - 21:00
Thứ Sáu
10:00 - 21:00
Thứ Bảy
10:00 - 21:00
Chủ Nhật
10:00 - 21:00
Giới thiệu
Thời lượng: Hơn 3 giờ
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Cải thiện hồ sơ này

3.0
3,0 trên 5 bong bóng184 đánh giá
Xuất sắc
33
Rất tốt
45
Trung bình
35
Tồi
28
Tồi tệ
43

TabB92
9 đóng góp
3,0 trên 5 bong bóng
thg 6 năm 2023 • Gia đình
This is the 2nd year we've stated here (because it was paid for by a family member) that the water park is closed. There's a pool, which is neat, but it's frigid. Unpleasant enough to not get in it. While we were here, we experienced, what we overheard, was an off-the-clock employee using racial slurs toward a family of color who, promptly and rightfully so, demanded a refund and left. Weird people hanging around the front a lot. "Breakfast" hours are 6-10 AM. We want down for it at 8, they had 4 types of cereal and some bread laid out. No milk, nothing to put on toast. Half a pitcher of room temp juice. The clerk came over and said he would go get mill. Literally left and went to buy a gallon of milk. Very strange. There was a bowl of apples with dust on them. I diby recommend it. The rooms are cute. I'll give it that.
Đã viết vào 26 tháng 6, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Sara P
warren, United States2 đóng góp
1,0 trên 5 bong bóng
thg 3 năm 2020 • Gia đình
I love taking my family on trips to all different places. Living in Michigan when the weather is bad an indoor waterpark can be great but this one not so much. I checked in at 4PM and was told over the phone I had six water park passes but at check in I was told only four. We processed to the room changed and wanted to utilize the water park but was told that we could not until about 730.The park closes at 9PM leaving my family only an hour and a half to utilize the park. I was Completely disgusted to find out that they close the park twice due to two separate people puking in it. After looking past how nasty this place was, I trying to enjoy my trip the best I could but the management was a joke. The park did not have enough tubes for people to use so people were fighting over them. No rules were set in place for the tubes, so the same kids just running back in line so no-one else could take a turn down the slide or lazy river. When we asked for towels we were told they didn’t have any clean ones.For how much the rooms cost I definitely will be going to Kalahari, Great Wolf Lodge or for future trips.
Đã viết vào 7 tháng 3, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Nate T
Rockford, MI51 đóng góp
5,0 trên 5 bong bóng
thg 2 năm 2020 • Gia đình
I was cautiously optimistic after reading many less than glamorous reviews. We rented a room at the Best Western and got complimentary water park passes for two days (only stayed on Sunday February 16, 2020). We got into our room about 3. Went to dinner and spent the evening at the water park. I am sitting here day two while my 6 year old plays some more before we leave.

My thoughts: it is awesome. Our 6 year loves it. It’s smaller than Great Wolf, but less than half the price.

There are:
3 “large” slides for young kids.
2 little slides for little tikes.
2 big tube slides for older kids.
1 lazy river that is a little too lazy for me. It was better that I just walked around the river.
1 small wading pool for little kids
1 bubbler pool for smaller kids

Lifeguards have been great. There are plenty of lifeguards around monitoring. There was a slip and fall last night and they were right there.

Guys bathroom seemed clean and well taken care of.

We did not try the food court.

The hot tub was broke I guess it is suppose to be fixed this week.

I would recommend it.
Đã viết vào 17 tháng 2, 2020
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Sharon S
Howell, MI3 đóng góp
2,0 trên 5 bong bóng
thg 2 năm 2020 • Gia đình
I would rate lower with the exception of my kids really enjoying the water park. The hot tub was still not working. Not enough table and chairs for all the families to feel comfortable lounging. The water in the tree house area and lazy river/tubing area was waaaay too cold. The room is outdated. No microwave in our room, staff did not give any WiFi login info and it just seemed like it was run by a bunch of tired college kids. Restaurant where continental breakfast was served is very dirty and outdated. Looked like it hadn’t had a good scrub down since it opened. The buffet was not well laid out - plates and silverware hidden by cereal area when hot food was on an opposite table. Food was subpar. Overall, not worth staying overnight for the cost of staying less than 24 hours.
Đã viết vào 15 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

hellokity36
Jackson, MI12 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2020 • Gia đình
My family loves water parks. We have been to quite a few. This one is very cramped. There is not enough seating for the number of people they allow in. There are not enough tubes for the lazy river and the 2 water slides that require tubes. The adult only hot tub was broken but they said there was a family one still available. All this was was an area attached to the lazy river with jets. The water temperature was the same as the river. There was a food area but there were no tables to sit at because people were using the space to store their belongings. When we complained about this all they said was we could sit in the birthday party room to eat. This involved leaving the water park area and sitting in an air conditioned room in our wet bathing suits. We were also sold a $7 "walking taco" but were then told they were out if toppings. So it was a bag of fritos. The changing areas and showers were tiny, old, and dirty. They advertised a "game room" but all it was was a few xbox/ps4 set up on tv screens and you paid by the hour. Overall it was a huge disappointment and we will not be back.
Đã viết vào 12 tháng 2, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Tiffany
1 đóng góp
1,0 trên 5 bong bóng
thg 1 năm 2020 • Gia đình
This place is filthy and very unsafe. The small pool area is so slippery that you can’t help and fall like my poor 5 year old did and busted her head. I was there a few months previous and I myself fell while holding my baby but I thought they would of fixed it. Both the lifeguards said it is unfortunate and happens all the time. There is no one to clean up any of the tables or towels laying around every where. There is an awesome indoor water park in Romulus that I would highly recommend.
Đã viết vào 30 tháng 1, 2020
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Margie R
1 đóng góp
2,0 trên 5 bong bóng
thg 1 năm 2020
A room was booked for my grandson's 3rd birthday. Extended family was invited to celebrate his day. As the grandma I was excited to get in the hot tub. The minute we walked in the room and put some things in the small fridge the door fell off when we opened it. No big deal we were here for the kids. The waterpark was nice, maybe a bit chilly but the baby pool was warmer. We were told the hot tub was broken. Bummer. We then went to dinner and the waitress was less than friendly. Food came out for the 6 of us at different temperatures and a long wait for a grilled chesse. We made our concerns known and were told there was ice cream for the kids!! Oh wait we are out of vanilla ice cream. One of my son's became violently ill later in the evening, tossing his cookies. While his children were excited to go back to the park the next morning to swim he had to break the news he was not feeling well and they were leaving early. Of course the kids were upset and tearful. I made my way to the check in desk to speak with a manager but was told there was not one in the house, In fairness it was 7:15 am. I told the young girl my concerns and was told they have been waiting for a part for the hot tub for several weeks now. Though she was sweet and apologized for the issues we experienced I would not recommend this park. It was but by the grace of God we kept our cool and had fun as a family anyway.
Đã viết vào 26 tháng 1, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

wendy212121
Wyandotte, MI4 đóng góp
3,0 trên 5 bong bóng
thg 1 năm 2020
Water and indoor temperature is too cold! Lots of complaints about the temperature. We stayed at the Best Western which is attached with a walk way. Too bad they didn't inform us that their pool was CLOSED due to maintenance, we would have never booked this hotel. The whole point of our trip was the two pools to visit during our stay with the kids.
Đã viết vào 21 tháng 1, 2020
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dlp57
Ann Arbor, MI156 đóng góp
1,0 trên 5 bong bóng
thg 1 năm 2020
I paid in line to take my kids and then they call to say sorry we aren’t going to be open that day now. We just decided. So after my kids are excited to go and now they cancel. This place has very poor management. Go somewhere you know they’ll be open. Read all the reviews.
Đã viết vào 18 tháng 1, 2020
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Deborah E
10 đóng góp
5,0 trên 5 bong bóng
thg 1 năm 2020 • Gia đình
We took the kids for the weekend for alittle get away. The place was great! The staff was amazing. We had everything we needed and asked for. The rooms were spacious and clean. Quite time was quite time. The breakfast was nice amd filling. The kids had a great time. We ate at the Tree house pub and grub. They were alittle understaffed but very polite. Cool under pressure. Martina and Katie we're our waitresses/ barmaids. Two thumbs us for them. Thanks for the wonderful time. We needed it!!
Đã viết vào 12 tháng 1, 2020
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Splash Universe Resort (Dundee, MI) - Đánh giá - Tripadvisor

Câu hỏi thường gặp về Splash Universe Resort

Giờ mở cửa của Splash Universe Resort:
  • T3 - T3 10:00 - 18:00
  • T5 - T5 12:00 - 21:00
  • T6 - T2 10:00 - 21:00


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