Rush Hair & Beauty
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2.0
2,0 trên 5 bong bóng15 đánh giá
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12

Charlie F
London, UK3 đóng góp
1,0 trên 5 bong bóng
thg 10 năm 2023 • Một mình
The worst haircut I ever received was at Reading branch. Kevin very carelessly cut my hair and it looked nothing like this pictures I showed. They then agreed to "fix"it and caused even more damage. The hair has no style to it and they only made it shorter. I've never been more disappointed. I will have to avoid this place going forward. The receptionist was also very rude. There's no need to treat customers poorly.
Đã viết vào 7 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Excursion731033
9 đóng góp
5,0 trên 5 bong bóng
thg 7 năm 2023 • Một mình
Had my hair done today for the first time with a lovely lady Tara with the most amazing talented lady my experience from start to finish was so professional absolutely loved my hair the best cut I’ve ever had and was so reasonable
Đã viết vào 3 tháng 7, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Annie C
1 đóng góp
1,0 trên 5 bong bóng
thg 4 năm 2023 • Một mình
I went Epsom Rush to do a hair highlight couples weeks ago total cost £280. I wasn't happy about what they done as they didn't handle what requested 'highlight. The result became full hair coloured and in dark tone, no highlight. So the following day, I went back to complain and request a redo highlight. The reception said have to cut some hair off for test. Beside, the reception said i can't redo it because I just had done and need wait a bit but without exactly detail and no explain about what policy is their co. . But after 1.5 weeks, no one called, so i went to Salon to ask why, and i wanted to book redo. The girl booked me to redo on 4/04 , and promised it was FREE.

Today i had my highlight hair redo as booked, a lady who is the manager ( Salon) came in request full redo full charge because i want extra adding highlight. Then i said what ????

I explained the whole things, but she said ' o , i told you in the first time you do your hair, the Co. Policy you must redo within 2 weeks. But myself I don't even know or had this conversation with this lady, Beside, she wasn't the person book for me to redo and handle my request, is like a stranger walk to you just said something you don't even know.
I told her i don't even remember seeing her or had this conversation. never seen her.. Sp she blame me because you don't remember me so you need take responsibly to pay full cost..and is my fault i don't remember her... I said What ??? I had not hear anything like that... NO responsivity she show when she is the manager of the Salon and push it all away ..

The reception who book for redo is supposed to be clearly tell me when i request redo and make sure my request happen but she didn't, what had promised redo Free of cost where all push away by this manager.

The thing is that lady manager said she told me on the first day i do my hair but no proof, and i don't even know her.. or remember anything or seeing her... what a joke and lair , like spam the whole Co.

I feel being teat and unfair, i really angry, and then she said,' o I can give you half price, still need £80' ... make me pay something when it is supposed to be fixed by them and promised.

i think it is not about money, is i am being teat and fool by these staff in the salon.

Feel so stupide myself why i visit this salon.. so i warm all be careful of this co.

Date of experience: 04 April 2023
Đã viết vào 5 tháng 4, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

EKRICHES
Nanaimo, Canada149 đóng góp
5,0 trên 5 bong bóng
thg 8 năm 2022 • Một mình
Excellent service- brilliant cut and highlights

I visited Rush in September and had an amazing experience. Kathryn cut my hair - perfectly styled - then highlighted my hair. The result was so beautiful and natural - I cannot say enough about how excellent Kathryn‘S work was on my hair. She is a consummate professional.
Đã viết vào 4 tháng 11, 2022
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Nightlifeseekers
London, UK11 đóng góp
1,0 trên 5 bong bóng
thg 6 năm 2022
Never had such an AWFUL YELLOW COLOUR! Had a really uncomfortable conversation with the manager who insinuated that I was a liar and it was fine, finally she agreed to rebook me and put a toner on...think it was just water that was put on as made no difference what so ever. In tears. Never going there ever again, AVOID. TRAUMA. WASTE OF MONEY. HAIR AND NERVES SHOT. Ended up going to Toni & Guy who sorted colour thankfully however I had to pay (on top of what I'd paid at RUSH) so a very expensive hair colour. Don't be fooled by their colour offers as pretty sure they're carried out by juniors or just very poor excuses fir hairdressers.
Đã viết vào 20 tháng 9, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Irena H
Salisbury, UK55 đóng góp
1,0 trên 5 bong bóng
thg 3 năm 2022
Rude and could not care less. Booked a hair cut for my daughter and myself and turned up in good time. My daughter was first and they started that 20 minutes late - nice cut but blow dry left it all looking flat. I waited for over an hour for my cut - I wanted to leave but my daughter insisted on staying. Staff just ignored us! My cut was average and definitely not worth the money. Never again!
Đã viết vào 8 tháng 4, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Magdalena B
15 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2022 • Một mình
I booked my appointment there twice. First time full head of highlights, price from a pricelist £86. I was VEry happy with the colour, went to pay….£141 Which is additional £55 unolanned.
When i asked the lady she told me: toner is extra, conditioner extra etc… i was happy with the result so i paid.

Second time i booked an appointment i asked about a price - £62. I explained over the phone i only want half head of highlights , No extra costs.

Went for an appointment, lady said I NEED A TONER but it will be included in price. Then although i asked for a rough dry she said it is included in price - so might also do a blow dry for me. I went to the reception to pay….£112.
It’s almost a double price. Hair doesn’t look great. Highlights are yellow, not even close to the scalp. Sides look almost untouched. £112 wasted. Using bleach at home on top would have same effect but £100 cheaper!
I will Never again visit this place. Overpriced and the lady who is a manager there is very unpleasant.
Đã viết vào 25 tháng 2, 2022
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My hair I
1 đóng góp
1,0 trên 5 bong bóng
thg 2 năm 2022 • Gia đình
Went to get a see through fringe and ended up in tears with a poorly cut one it’s not even see through and I just don’t feel like myself they also cut my hair short terribly and they don’t know how to layer. Never ever going here again and I recommend u don’t either!
Đã viết vào 20 tháng 2, 2022
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G Smyth
1 đóng góp
1,0 trên 5 bong bóng
thg 12 năm 2020 • Bạn bè
The hairdressers there need a lesson in customer service and manners! Unpleasant experience with the lady cutting my hair. She didn't listen to me rushed it (how ironic!). Made me feel like an inconvenience and was far from polite.
Đã viết vào 1 tháng 10, 2021
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.

Lauren V
1 đóng góp
1,0 trên 5 bong bóng
thg 8 năm 2021 • Một mình
I went to Rush in Staines yesterday for an appointment and I cannot put into words how upset and infuriated I am with the results!
I left the salon happy as anything with my new results as I couldn’t see the underneath of my hair ! It wasn’t until I got to my friends house where I was horrified with what had been done to me !
I not only was left with dye on my head, neck where she hadn’t washed the colour off but it transferred on my clothes, car, hands and my friends brand new white sofa !
I then messaged the lady and her excuses where shocking !
I was offered a free wash at 5pm today which is useless as I have work now for 4 days straight!
I will attach photos !
I’m horrified with what I now look like green, ginger and streaky !
Pic 1. What I asked for
Pic 2. What I left looking like
Pic 3 - 6. What my friend discovered !
Pic 7-10. What our hands look like now !
Pic 11-14. My hair now
Đã viết vào 14 tháng 8, 2021
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Rush Hair & Beauty (Croydon, England) - Đánh giá - Tripadvisor

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