Laserdome
Laserdome
4.3
10:00 - 22:00
Thứ Hai
Đóng cửa
Thứ Ba
10:00 - 22:00
Thứ Tư
10:00 - 22:00
Thứ Năm
10:00 - 22:00
Thứ Sáu
10:00 - 23:00
Thứ Bảy
12:00 - 00:00
Chủ Nhật
12:00 - 22:00
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Khu vực
Địa chỉ
Liên hệ trực tiếp
Tốt nhất lân cận
Nhà hàng
43 trong vòng 5 km
Điểm du lịch
41 trong vòng 10 km
Đóng góp
4.3
52 đánh giá
Xuất sắc
33
Rất tốt
10
Trung bình
4
Tồi
1
Tồi tệ
4
meadowrose613
3 đóng góp
thg 8 năm 2024 • Gia đình
Yesterday I had one of the worst experiences of my life at this place of business! I purchased 4 tickets costing a total of $140 to the Laserdome's Verse Immersive show which lasts an hour and a half. I purchased these tickets as a birthday present for my 8 year old grandson's and my 80 year old disabled mother in law's birthday. I was so excited for them to have this fun unique awesome event experience because my grandson loves science and my mother in law due to her disability doesn't get out much other than doctor's appointments. We drove 1.5 hours to get to Laserdome to enjoy this special event and after the event, have to drive another 1.5 hours back home after the event was over. However, 10 minutes into the immersive event, the headset fell off of my 8 year old's head, when we went to a staff member to have them put the headset back on his head, we were told that they couldn't do that. They told us that if a headset falls off or is taken off ones head, they cannot put it back on that person's head but rather, that person can no longer play the game. There is NOTHING on Laserdome's website putting a customer on notice of about this, nor did any of the staff members tell us this fact when they were first fitting us with the headset. I tried to explain to the manager on site about how important this event is to my 8 year old grandson and elderly mother in law because it is their special birthday present. Nope, to them, it is the rule period and they were going to do nothing to accomodate or assist us in any way. They also denied that their staff didn't put my grandson's headset on tight enough. They would not assume or accept any responsibility nor would they do anything to accomodate or resolve the issue other than, we could no longer participate in the event. What made the whole experience even worse was how we were treated by their young inexperienced and immature manager because he never addressed my concerns about the situation but rather he was argumentative, very belligerent, sarcastic, condensending, unprofessional and very disrespectful toward me and my family. That is when I asked the manager to talk to the general manager and was told that I had to contact the owner of the business which I did call him while I was there for resoluation but only got his voice mail. When I asked the staff for a full refund, I was denied a full refund and when I then texted the owner, he also refused to refund me nor did the owner care about how his manager treated me and my family.
Đã viết vào 26 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Germpa G
4 đóng góp
thg 8 năm 2024 • Gia đình
great place family had fun, the unlimited arcade games were great and definitely worth the money will do again for sure. The laser tag was fun and equipment was up to date. The place was clean and modern inside the bathrooms are clean can't say anything but great place. The staff was very friendly and helpful
Đã viết vào 16 tháng 8, 2024
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Stephen H
Hummelstown, Pennsylvania:209 đóng góp
thg 11 năm 2023 • Gia đình
2nd time we went for a birthday party. The kids had a great time playing laser tag and all the games. The pizza was very disappointing, with no flavor and horrible crust. The sodas are odd too, with a strange taste. Go for the fun skip the food. They have nice areas for birthdays.
Đã viết vào 4 tháng 11, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
chrissy nelson
2 đóng góp
thg 4 năm 2023
it was so much fun. No doubt the MOST fun i had in a longtime sum abt tha air had me like sleepy but it was ight there was sum bad shortys there tooo lmaooo, got there snaps btw and ummm abt to pull so.
Đã viết vào 13 tháng 4, 2023
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Carter J
5 đóng góp
thg 5 năm 2022 • Gia đình
The laser tag experience was top notch. My family really had a good time. The arcade was fun too. Lasertag better than anything I’d seen. 10/10 would go again
Đã viết vào 2 tháng 6, 2022
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Lily
1 đóng góp
thg 12 năm 2018 • Bạn bè
I had my 25th birthday at Laserdome and it was amazing! There was so much to do! Laser Maze is awesome- you have to go check it out! The Laser tag and arcade games are really fun- especially the competition games- where you can play against your friends. Playing Laser tag as an adult is super fun! It was the best!
Đã viết vào 2 tháng 1, 2019
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
MrsG262
Middletown, Pennsylvania:187 đóng góp
thg 4 năm 2018 • Gia đình
Grandsons had their 11th birthday party here, 1-4 pm on a Sunday. Package prices are reasonable, Laser tag, arcade games, pin ball, air hockey, xbox gaming stations as well and a prize room. Pizza was good, a basket of snacks, chips etc.was provided, drinks, plates, napkins and candles were as well. The kids and adults had a great time playing laser tag. Our party coordinator was great, she helped the kids, set up everything we needed, got us drinks if needed. Music is loud but bearable. Eating area is away from gaming area which was nice.
Đã viết vào 29 tháng 4, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Anshelm S
1 đóng góp
thg 3 năm 2018 • Gia đình
My brother and I went to this place 2 days ago. We had some fun, played some games, and when we were hungry we bought a large pizza. The problem is, not long after we ate it my brother got sick. He threw up in the bathroom. Another half hour went by and as we were leaving, I felt ill. The drive home was quite awful for me but my brother seemed to have gotten over whatever ungodly ingredient was in that pizza. When I got home I spent the night near a toilet with stomach pain and the generally unsettling feeling that I had to throw up but could not. I'm leaving a one star review for these reasons, maybe the employees should wash their hands before preparing food, or make sure the sauce or cheese isn't rancid. I have no idea what went wrong with the pizza and believe me it was the pizza. We did not eat anything before or after the pizza we ordered either at this place or at home. 1/10 stars on Yelp!, would not go again.
Đã viết vào 30 tháng 3, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
I am very sorry to hear that you and your brother got sick, and thank you very much for coming to Laserdome. I hope nothing like that ever happens to you again! A quick google search reveals that "Food poisoning symptoms can begin as quickly as four hours or as long as 24 hours after eating contaminated food." Also, our pizza is cooked from frozen. Our stock handling, glove use, and cleanliness practices are up to code. There were no other accounts of anyone becoming ill that day, nor has there ever been a single complaint until yours, in our nearly 20 years in business with over 75,000 pizzas served. Our water is, by law, tested by laboratory every month for cleanliness and safety and is perfectly clean and safe to drink. The top foods for food poisoning are Chicken, Beef, Eggs, Shellfish, Leafy Greens, Tomatoes, Soft Cheeses, Alfalfa Sprouts, Deli Meats and Berries. Think back over the 24 hours before you and your brother came to Laserdome, and you will likely discover what exposed you guys.
If you would like to speak to me personally about this matter, I welcome your call or email. Warm regards, Karl -owner
Đã viết vào 3 tháng 1, 2019
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.
jenniferbT7848CG
PA63 đóng góp
thg 2 năm 2018 • Gia đình
We took our daughter here on the way back from visiting Lancaster attractions. It is a nice arcade with an okay selection of games. The prices for the games are pretty reasonable. They offer a good selection of pinball machines. They also have basketball hoops, skee ball, coin dozer games, a laser maze, laser tag, and racing games.
They use cards to play games, laser tag, and laser maze. It was quite busy when we were there because it was Saturday afternoon.
This was a nice little place that is easy to get to and gives us something to do at night.
We will come here again.
They use cards to play games, laser tag, and laser maze. It was quite busy when we were there because it was Saturday afternoon.
This was a nice little place that is easy to get to and gives us something to do at night.
We will come here again.
Đã viết vào 23 tháng 3, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Amanda471
Lancaster, PA56 đóng góp
thg 11 năm 2017 • Gia đình
Overall this place is great for a fun evening out if arcades are your thing. We had my son's 8th birthday party here and his host was fantastic (his name was Ryan). Some things encountered when we got there that night are the following: 1. there was a video game tournament happening on the same night as our birthday party making it so loud and crowded you could not hear yourself speak or keep track of the kids in my son's party very well. When parties are scheduled you never know when a tournament is going to pop up on that night so best to speak to the employees and try to plan it on a night when there is no tournament. 2. Even though I told all the grandparents coming that they will not serve any food until near the end of the party which for us was way past 7:30pm, I still had to hear what a long wait for food we had (even though I brought snacks/food trays to tide everyone over). I am not sure why the staff waits until the end of the party to serve food. Our food was not on time...the pizzas were running late due to the immense crowd and 7:45-8 is pretty late to feed 7 year olds. This wait could have to do with them not wanting kids throwing up in the laser tag area after they eat from running around, maybe?? Not sure, but all parents of young kids should take this into consideration and plan a party on a non-tournament night and make sure every knows they won't be fed until near the end and the cake and presents part will be rushed....
Đã viết vào 12 tháng 2, 2018
Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
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