Yes ask them maybe they let you in or store your luggage. The staff where very kind and helpful.

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We came into Haneda and checked one suitcase needed for a different location, so we hauled our remaining suitcase and took the metro. You buy a card with cash only and use it to enter and exit each station. I think we put 2,000 yen on it. We had to get to Hanzomon Station. Someone at the airport can give you the route which is via Ginza Station and a short hike to transfer. Coming back to Haneda we connected with the the train to arrive right at the airport. These stations are huge so it's handy to consult the maps there to exit where you want. The hotel is only 2 blocks from one corner of the station. Elevators don't always go to the exit you want but extra walking might beat dragging your luggage up four flights.....those metros run deep! Be sure to get advice and maps from English info because once you are enroute you might not find English assistance -- although the metro visuals are in English too. Have fun and check out the Apple store for deals -- no taxes! and you can declare it to avoid duty.

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grandarc . com Phone number : 03-3288-1641 Try the above site or ring to talk with them. Hope these can help you.

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As to my knowledge, only Deluxe Twin Room is Non Smoking, the other rooms can be smoking or non-smoking rooms.

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Tokyo Metro trains run between 5:00am and 1:00am. Trains generally comes every 10 minutes early morning and late night, and are punctual. Tokyo Shuttle - Keisei Bus also runs from 5:00am to Airports. It's always good to check up-dated information online.

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