You’d need to go to Shinjuku Station - straight ahead from Family Mart (opposite the hotel), cross the big intersection and turn right into Shinjuku station. Look out for the sign that says ‘Tokyo Government Building’ and follow that direction (walk underground). It’s about 15 min walk. Good luck! Tram

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You have 2 options for that flight time. Stay near the airport or take the early taxi. The bus is too much of a gamble. You can probably ask for a quote from the taxi. You can then decide which would be cheaper/easier for you. Had the same flight and took the taxi to make sure I got there on time. It cost me £70.

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All the rooms at the Sunroute Plaza are normal rooms as if you found at any nice hotel. I believe the issue with the elderly, would be that the Bathroom facilities would not be sufficient for having a shower. This is due to most hotels or nearly all would have a bath shower combo setup. This would be difficult for elderly with bad legs or unstable on their feet. As you would find in all of Japan that the culture is about hot baths after a shower. the bathrooms are big and the bath tubs are western size. this would be the only real option you may have. Another recommendation is to find a hotel which has a Onsen. This way they don't have to climb into a bath to have a shower.

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Yes they have and very fast wifi.

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