We had some sort of contact lady arranged with travel agent . However in saying that, often i had questions and just went to hard rock Maya Riveria on Google. Once there a chat window would appear while on there site. I asked in chat window and they would get back to me always no later than 2 days. Even just go to contact on their web site. She can book. But never worry once at resort it is easy to sit with guest services and in minutes book whatever you need. I think mani/pedi where on the credit program but not certain on that. It was hit and miss what the credits covered. As in , would be a discount.hope that helps. Ask if curious about anything else . Cheers
The chef's dinner is a dinner that the chef prepares or shows how it is made in front of a few tables of guests. There is a sommelier to pair wines with every serving. there was no extra cost for me. It was a great experience. book it when you arrive and talk to your planner.