W hotelu zatrzymaliśmy się na kilka dni pod koniec października. Pogoda nam dopisała - była piękna 😃👍 Hotel to bardzo duży obiekt podzielony na pięć gwiazdek i trzy. (Wersal) Mieliśmy okazję mieszkać w 5*😊 Był to pokój dwuosobowy( deluxe) dosyc duży z pięknym balkonem i widokiem na góry (niestety przesłonięty odrapanymi dachami domów stojących tuż przy hotelu i cały czas trwającym remontem w jednej z posesji.) Było to trochę mało komfortowe ☹️ Pokój fajnie wyposażony (brak barku w takiej klasie hotelu trochę dziwnie-chyba że to z powodu pandemii) Śniadania i obiadokolacje bardzo dobre, personel przemiły. Lokalizacja hotelu bardzo dobra (wszędzie blisko) Dla nas był to fajny pobyt 😊 Każdy musi jednak sam zdecydować czy hotel wart jest tych gwiazdek i ceny 😊
So this is a great hotel and a great location but as non smokers the staff do not take complaints seriously. We paid for a room with a mountain view but due to everyone smoking on their balconies (we were travelling with 7 month old and 5 years old) we had to keep our balcony doors closed at all times. Despite 5 complaints to reception we were only offered to be moved rooms, which would have done nothing. For a 4 star hotel this is extremely disappointing especially as it promotes itself as a non smoking hotel (which is why we chose it). I hope this review helps either the non smoker (to avoid it) or the smoker (you can do what you want here it seems). Hotel facilities are good, pool is very nice and the views are great if you can enjoy them. But when it’s 30 degrees and you can’t sit out on the balcony it’s very disappointing and therefore spoilt our trip. We couldn’t even open the balcony at night as smoke just blows straight into your room. The hotel did give us 10% off but I would have rather paid full price and had them handle the complaint and enforce their non smoking policy which is sadly lip service only. …
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