It's all about location. The Reef houses are nice, just not the newer Vista suites. They are right on the ocean, not a high rise, and more of a home style. The Vista suites are in a high rise and are the newest. But all of the rooms are clean with a modern feel. Reef is in a more quieter area of the resort.

Hi Redzman, Our laundry service is on a request basis, there is a fee per item of clothing. Visit our Front Desk to arrange getting this done for you.

Hi Kay, Thanks for reaching out to us about your concerns - please note that we don’t do any holds on cards. Just a manual imprint. When it comes to the deposit, we require a 3 day deposit that need to be made prior arrival and pay the remaining upon check in only on accommodation. Let me know if i can further assist. We look forward to hosting you.

Hi Barry, Thanks for reaching out- typically you would need two (2hours) to clear customs depending on the volume of arrivals at the time. After you're cleared and in the same building, it's fairly easy to get on a hopper flight to the island on either Maya or Tropic air. Once on the island, we can arrange to have one of our shuttle drivers to meet you and bring you to the hotel, at no charge to you. to arrange this detail, please provide our front house team with your arrival times to San Pedro.