The location on the beach is nice, unfortunately the reception, common areas and walkways are messy and not well kept. The tents are large and comfortable, with a patio (4 people max in a tent for 8 in covid times). Our initial booking (three tents) was cancelled due to covid closure, we were told we had to rebook within three months. The weekend we chose happened to be the coldest of the season (8 degrees), so we could not enjoy the water sports activities (included in the price, 2000 hkd per night per tent). No discount of course, on the contrary several extra charges (even for the rental of a water kettle, no electric appliances from outside are allowed). Breakfast consisted in a sandwich and a hot drink to take away. What disappointed us was the lack of customer service, very arrogant approach, hard to understand why. Zero flexibility on the simple things we asked for (including not helping us to call taxis when we left). …
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Ngày lưu trú: tháng 1 năm 2021Loại chuyến đi: Đã đi du lịch với bạn bè
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