If I don't hear from you, I see no other option to complain about the resort to booking company.

Dear Sharon W, Take the VinaExpress Hydrofoil at HoChiMinh City to Vung Tau, then we will arrange our car to pick up you from Vung Tau is the fastest way. You can book the hydrofoil ticket thru their phone numbers or their site which easily found on the web. Otherwise, you can be picked up at HoChiMinh City or at the Tan Son Nhat Airport. In either case, you need to send your request first enclosed with your Booking (at Agoda, or Expedia ..), we will let you know the fee for this service A.S,A.P. Thank you for choosing our resort ! Phillip T. River Ray Resort.

Yes, your dogs or any pets are allowed. We will take care them for our guest's covenience to make our guests feel freely with ease and enjoyable during their time at our resort . Check this promise at our site: Services: Pets Friendly Resort !