Happy to have been able to stay at the Holiday Inn Express - Vilano Beach for my birthday getaway. This choice was perfect for me. It's a brand new hotel and when we stayed at the end of September it had been open for only 6 weeks! What I love about it is it's newness and also a five minute straight shot drive to Vilano Beach. I was able to wake up at 7am to get to the 715 sunrise on the beach. That made me super happy. Everyone is super nice. I encountered around 10 employees that worked there who were very friendly and welcoming. The rooms are simple and new and my favorite part of it was the balcony. It was quite huge. The breakfast in the morning was loaded up. There was hot breakfast including two diff types of eggs, potatoes, hash brown, pancakes, biscuits and gravy and waffles. They also had fruit and yogurt and breads and muffins and juices and coffee. I would definitely stay there in a heart beat again for the convenience to the beach and the brand new condition. Also this is 10-15 minute drive over the bridge to St. Augustine. It's quite close to the Old Town, Fountain of Youth, and Old Jail side. They asked me what they can improve on. Initially I would say nothing. After the fact, I would say follow up. FYI: Like any hotel, they ask for a card for incidentals. They put a $25 on your card and say it will be off once you check out. For my card, which was a debit/cc it took 5-7 business days. Check in is 3pm, but u may want to call to see if it is ready. 11am is check out. Breakfast is 6am to 10am Monday through Sunday. They also have an indoor pool and free parking. Service dog friendly.…
We stayed 4 nights and 5 days and could not have been served by a better group of managers and general employees. General manager Mike Rind and Mike Gould went out of their way to make our stay a beautiful one. Rob at the front desk was a sweetheart always willing to troubleshoot and direct us to fun things to enjoy at Vilano Beach. Housekeeping was on point servicing our rooms during this Pandemic. Thank you to this amazing crew and this top notch operation.
Last time we were in St Augustine the hotel was still being built. We saw that it was opened and we booked right away. We had the best time. The staff was awesome, the management went above and beyond to make our stay just that much better. Every morning(3) the breakfast buffet was perfect. Our room was so comfortable and the view from the balcony was very nice. We can't wait to go back.
A new place that is located close to the beach! The staff was very friendly and the breakfast bar was great! Very close to restaurants and a Publix is next door! A very nice hotel! Will come back for sure! B Green
Wow, I didn't want our family vacation to end! The food, staff, service, pool, and rooms were well and beyond my expectations. This Hotel was so close to the beach! I highly recommend staying here anytime.