Right off the Interstate easy to get to. Only issue was we stood around for over 5 minutes waiting to check in. Was unable to check in with phone and finally a cleaning person came by and went and found someone to get us checked in...don't know if they are short staffed and it was potty break and there was several other people waiting to check in. Also we are platinum members and was not offered the typical 2 bottles of water upon checking in. Petty I know! The rooms are comfortable, interstate not to noisy on that side of the building. Would stay again but hopefully this crazy virus stuff will be over and people are working and these business's get the help they may need. Lots of great restaurants in the area!
Enjoyed my overnight at this hotel. Especially enjoyed the Breakfast Bar the next morning. The folks working the Breakfast Bar kept everything well stocked while keeping the breakfast area & tables spotless!! They're on the ball. The check-in at the desk was fast, efficient & pleasant. Room was super clean. Bed comfortable. All in all a good place for a night or a week. I'll stay here again if I'm in the area.
Great value, clean lobby and room. Like new. Comfortable accommodations. Friendly front desk staff. Grab and go breakfast was good given the pandemic situation where they could not provide the normal breakfast options.
We stayed at this hotel originally for just a couple of weeks, as we were building a new home and was transitioning to an apartment. But when we got news that our home would be completed earlier we changed our stay to stay at the Holiday Inn Express Wentzville, MO. We none the less the staff went out of their way to accommodate. Ashley a manager helped us out on our rate per night and it really helped us out a lot. The stay was excellent the room was great, although the COVID 19 pandemic caused a bit of issues and there was no breakfast, but the continental served proved to be good. Since I still was working and left at 3:30 am each day the members at the hotel would get me something to eat and coffee every morning. We also originally left our dog with family we found that she needed us just as much as she needed us, I asked and the hotel asked us to bring her in. The staff welcomed Bayle every time they saw her, some trying their best to make her feel great. My son and his girlfriend came to visit from California and the Holiday Inn welcomed and treated them excellent. My wife loved it once the pool opened by appointment, she swam every time she could get signed up. So many names of employees to thank but, for all whom worked while we were there April 29 through July 3rd. Great job I hope that Holiday Inn knows just how special you all are and that you all go above and beyond to be of great service to all staying with you. Special shout out to Morgan I had spoken to her a lot and she was very good to me and my family.…
The hotel was clean and nice . I am aggravated about the extra tax stuff . 5.00 for st charles county facilities and 4.70 for using my credit card. I had cash but I would had to give them 250.00 to hold plus my credit card . I have never heard of that . I told them they need to inform people when they call in to make reservations.