I booked a 1 bedroom apartment online through Global Luxury Suites website. I was told to go to the front desk to check-in. The problem was I could not enter the building without a key card. The second problem was there was no parking in front of the building or along the street to temporarily park to check-in and the garage I was promised access to had a sign out front saying monthly card holders only. A nice resident of the building told me to park in front of the door in the parking garage and to check-in. The front desk did not have a check-in packet for me and told me I had to call Global Luxury Suites. After the fiasco of checking in, I was told that I had to use valet parking in the basement which is not accessible from the building, so I had to go back outside and walk through another building and take a back staircase to arrive at the basement. I was charged $25 per day to park my car AND I had to walk down to the basement, the valet did not pull the car out of the basement. One of the tvs did not work and we were promised service but a repair was never attempted. The room itself was very nice, however, noise from neighbors and the train made the stay unpleasant. The pool was filthy.…
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