I stayed at newcastle premrir inn on 27th january we had a early morning flight i woke at 3am to get a shower that never worked so i tryed to run a bath but wssnt hot or filling so i rang reception for help they came up receptionist n porter who didnt no what to do i was boiling the little kettle n still was ice cold it was trickling they said i wuf just have to wait but time was passing i needed to b at the airport before 4am i had to get into a freezing bath i had just had surgery 4 weeks prior my partner cudnt go in bath coz it was so cold so he went on a flight without a bath i asked how i complain she said u have to do it by email which i did i was so distressed n furious i was meant to b relaxing starting my holiday but instead i was so mad ive waited patiently for a reply that ive never got so today 9th of feb i rang managment who informed me these 2 people have said to head office my bath was full to the top and red hot im appaled how people could lie like this and get away with it i need this 2 b seen n tell me there names of these 2 people that have lied this was never about a refund it was about them understanding i was a women who starts her day off in a good mood when ive been in a nice bath n got ready for my hols no one as appolgised or even understood my frustration instead im basically a liar im so angry

We have booked a room for the night of Sunday 5 November 2023, with long stay parking, via Holiday Extras. Our flight from Florida does not arrive in Newcastle until 5.50am on Monday 6 November. Is there a cut-off point for checking in ? ( I understand that we would still need to check out of the hotel by 12 noon.)

What time do you start serving breakfast?

Anyone know if this hotel does day rooms could do with few hours after long flight before driving

Can you tell me the time for check in today?