When we arrived, there was no English speaking staff, but they called someone whom we were talking to. Same with questions like tours or laundry. They always called someone, whom we suspect to be the manager. Nevertheless, the family was friendly and breakfast was decent for a day. The rooms facing the river are good and big enough for two people. Unfortunately the bathrooms are not very clean and a bit "run down". Spider cocoons were on the walls and the towels provided were not clean. The location of the hotel is good, everything is in walking distance. Lond beach is one of the nicest beaches and still a secret among tourists - a lot cleaner than the beaches in Hoi An and Mui Né.
This hotel is a real gem. The rooms are huge and clean. The breakfast was delicious. The staff were very friendly and recommended local restaurants for us to eat. We organised tours through the hotel to Phong Nha national park cave ,paradise and Dark cave which is the best experience we were enjoyed. I would highly recommend this hotel to everyone ( Mr kien he's the best guide in the hotel )
The best thing with the Hoa Mai 2 hotel is the service; the friendly owner of the hotel helped us organize trips to the phong nha national park,cave and the paradise cave, which is main place we choose this city. The rooms are clean with basic standard, but good value for money. A huge plus that the owner let us take a shower after visiting the cave, even though we had already checked out.
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