Dear Gin2709,
Xin Chao!
Thank you for taking the time to leave a review of your recent stay at the resort, we are delighted to hear the you found our true hospitality from our amazing team here, and that they made your stay memorable. We will be sure to pass on your kind words to those you have named.
At the InterContinental Danang Sun Peninsula Resort, we aim for a stay of perfection and to make sure our guests are truly above satisfied with every aspect of their experience.
We would first hand apologise that this time we did not live up to our own expectations, we thank you for your feedback, we will 100% continue to investigate the issue you raised.
We hope we will have the chance to welcome you again to the InterContinental Danang Sun Peninsula Resort and to make your next stay a perfect one.
Best Wishes from all of us here.
Warm Regards
Seif Hamdy
General Manager