Dear guest,
Thank you for your comments and we appreciate your time to pen down your findings.
With regards to the beach, we have long beach at the sport centre which normally we encourage guest to use, which the beach is much better. And about your comment regarding our lagoon, it’s always with clear water as this water come from the waterfall from the hill behind our spa. Finally about the food, I’ve checked with my kitchen team and we did not use sugar to cook the vegetables or the food that you mentioned. This is also the first time we received this kind of feedback.
I wish to apologise for all the inconvenience caused and looking forward to welcome you again next year.
Thank you & best regards.
Yours sincerely,
Malizan Zakaria.
General Manager