Dear Relax54868333124,
Thank you so much for your kind review! We’re delighted to hear that you had a perfect experience with us and are looking forward to returning. It’s wonderful to know that you found our hotel to be beautiful and upscale, and that our team, including Mr. Tony and Ms. Vân, made such a positive impression on you.
We’re thrilled you enjoyed our breakfast and mooncakes, and that you appreciated the range of amenities and services we offer. Your feedback means a lot to us, and we’re excited to welcome you back for another exceptional stay.
Thank you once again for your generous comments.
Warm regards,
Chang Yong Cho
General Manager
LOTTE HOTEL HANOI