Xin Chào tramyruan3004,

Thank you for your wonderful review. It is a pleasure to learn that the legendary hospitality of Sofitel Legend Metropole Hanoi delighted you greatly. We appreciate also the nice word about the excellent service of Ngoc. I have already shared your kind comments with Ngoc and she was thrilled and touched by your warm words.

Thank you for your kind recommendation and we wish you a Merry Christmas.

Warm regards,


William Haandrikman
General Manager
Sofitel Legend Metropole Hanoi

Dear ladybonebone.


We are most grateful that you took the time to share with us your feedback about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your stay with us.

Thank you for you appreciative words for our charming atmosphere, the decoration, the room view and the delicious egg coffee. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service.


It would be a pleasure to welcome you back and be of service to you again soon.

Warm regards,

William Haandrikman
General Manager
Sofitel Legend Metropole Hanoi

Chào LeHong,

Chúng tôi rất vui bạn đã có trải nghiệm ẩm thực tuyệt vời khi nghỉ tại khách sạn Sofitel Legend Metropole Hanoi.

Cảm ơn bạn đã giành những lời khen ngợi về dịch vụ tân tình chu đáo của đội ngũ nhân viên phục vụ cũng như chất lượng đồ ăn và đồ uông.

Rất mong sớm gặp lại bạn và gia đình.

Chúc bạn kỳ nghỉ lễ vui vẻ!

Trân Trọng,

William Haandrikman
Tổng Giám Đốc
Sofitel Legend Metropole Hanoi