Dear Mr. Manh,

First of all, I would like to express my gratitude for wonderful comments. As your feedback, we are very grateful for the opportunity it provides to the entire team to reflect and improve on our product and service.

The entire team is extremely happy to see that you have enjoyed your stay with us so much. Through every details you have mentioned, I am very proud of the service here makes your stay more enjoyable. It is great to see that your highly rated the amazing hotel’s staff. Thank you very much for letting us know that your experience has totally met your expectation. It is our great pleasure to have you with us and we highly appreciate for being our customers.

Again, thank you very much for choosing to stay with us on your recent trip and giving us the opportunity to serve you.

We look forward to having an another chance to welcome you back at soonest.

Best regards,



Le Ngoc Thai Duong (Mr.)

General Manager