Dear NorthStar50337501518,
We are incredibly touched by your kind words and grateful for the time you took to share your experience at Almanity Hoi An Resort & Spa. It's truly heartwarming to hear about the positive impact our team had on your trip.
We're thrilled to know that Danh and Khuong, our pool staff, provided such exceptional service. Their kindness and ever-present smiles are a reflection of the dedication we have to making every guest's experience special. We will definitely share your compliments with them, as such feedback is not only motivating but also reaffirms the value of genuine hospitality.
It's wonderful to hear that their warm greetings and friendly demeanor contributed significantly to making your trip great. We believe that it's these small yet meaningful interactions that truly enhance the overall experience of our guests.
Thank you once again for choosing Almanity Hoi An Resort & Spa, and for your heartfelt appreciation. We look forward to the opportunity of welcoming you back in the future for another memorable and enjoyable stay.
Warm regards,
Quan Nguyen
Executive Assistant Manager