Mẹo chọn phòng:Rooms higher up will give a better view at a higher cost (room 305 is the most expensive) but...
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Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Van111, Owner tại Khu nghỉ dưỡng Grace Boutique, đã trả lời đánh giá này
Đã phản hồi 16 thg 7, 2014
Dear AnhNguyen85,
Thank you for your recent visit to Grace. It was a pleasure for us to be of service to your family. We appreciate your time in reviewing our resort.
For the benefit of our potential guests, however, we would like to take this opportunity to clarify some parts of your review. Regarding our room size, a superior room at Grace measures 33.60 square meters plus an 8.4 square meters balcony. In many past reviews, our guests have specifically complimented our rooms for spaciousness and design. To further clarify, our room’s size compares favorably with the 34 square meters international standard room at the five-star Park Hyatt in Saigon. Grace Boutique is 4 years old and constructed with a Mediterranean design. The style is traditional and often a favored choice for luxury villas. Our architecture is often cited by our guests to be an asset to the overall ambiance of our resort. We put much effort to professionally match our room style and decors. To give our rooms different looks, we do utilize classic designed floor tiles of various colors and styles. However, the brown floor tiles you mentioned are not among the choices of tiles colors that we use.
During our 4 years of operation, we have hosted many guests from many countries around the globe. We are very proud of our # 1 ranking and 97% customers’ approval rating. However, it does tell us that for the remaining 3%, Grace is simply not the best choice. As our name implies, Grace Boutique Resort is small in size. It is a family owned and operated resort designed for the discerning guests who seek value while prioritizing privacy, exclusivity along with warm, personal service. We would be honored to host those guests whose requirements and travel philosophy match with our boutique style and offerings.
We wish to thank you once again for your visit and wish you the best in your travels.
Sincerely yours,
Van, Loan and Staff
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.