Có thể là thực phẩm tồi tệ nhất - White Sands Resort

Dear Taylor H, I thank you for staying with us after being recommended to do so by a friend of yours that has stayed with us several times and for also taking the time to write this review.

I would like to start by 1st apologising for our failure during your stay to fix the TV, we did try our best to do so but without the desired outcome. We had contacted our network providers, however, due to the national holiday they had no available technician available to come out. This situation should have been better explained to you and a more satisfactory outcome found.

With regards to the food, I am very surprised to hear such bad feedback. The chef and I have just spend the past month reviewing all of our dishes on the menu and I have personally tried every dish we serve so as to guarantee guest satisfaction. I have since reading this review had a lengthy discussion with the chef about our food quality control and he has assured me this won't happen again. I have also updated pictures on TripAdvisor to show are new menu, I hope you can take the time to look through them.

I'm glad I was able to speak to you at length regarding the issues above before you checked out, it was great to hear you say that you would be back and would give us a second chance as you said the resort was "beautiful".

Best regards,
Harry Baker
GM
harry@whitesandresort.com