Khu nghỉ mát thân thiện với gia đình... - White Sands Resort

Dear Spatelhk,

Thank you for taking the time to write such a comprehensive review of White Sands Resort and for staying with us.

It is always a pleasure to hear how our reception staff were accommodating and were able to help you with your schedule changes, naturally these things happen in Vietnam and we feel it's important to be here to help guests out, either here or during their time in Vietnam.

Great to hear you enjoyed our complimentary buffets, this is something we have just introduced at the resort and will be looking to carry on with if we keep receiving great feedback like we have been. The spa is also something we have just recently updated, with a new rage of treatments we offer and renovation.

I once again apologies for the issues experienced with the A/C, it is something that happens from time to time, I'm just happy we could resolve the issue in a way that was satisfactory for you. I understand your comments with regards to the breakfast, i will work with the head chef this week to revise our menu and see we are offering a wider variety of food during different days of the week.

Best regards,
Harry Baker