0 sao / Phòng Premier Suite và đặt chỗ... - The Peninsula Manila

Dear Levon12345,

Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future.

Should you wish, our Hotel Manager will be more than happy to discuss this further with you. Please find his contact details below:

Mr. Mike Yutuc
Hotel Manager
Email: mikeyutuc@peninsula.com | Landline: +63 2 888 2888 local 6500

We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand.

If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible.

The Peninsula Manila
Guest Services