Dear Valued Guest Mabuhay!

Thank you for your wonderful feeddback on your recent stay among us.
Great Hotel and Great Service is our Purpose, and it is always very gratifying to be recognized as such.

Glad to read that you also enjoyed your Pacific Lounge Experience on the 21 st floor.
We appreciate your comments on the parking experience and will review our process here in order to simplify as much as we can.
Indeed we have several renovation projects coming up so we continue to add value to your experience. We just complete the replacement of our Bed so thank you for the comment on the Bed experience.

Thank you for for being loyal and promoting our Brand.

If we can be of any further assistance at the moment please just let us know and feel free to contact me directly.

We look forward to welcoming you back soon to your Home and Family in Manila.

Warmest Regards. Richard