Đánh giá này là ý kiến chủ quan của thành viên Tripadvisor chứ không phải của Tripadvisor LLC. Tripadvisor thực hiện kiểm tra đánh giá.
Ximena D, General Manager tại Iconic Santorini - A Boutique Cave Hotel, đã trả lời đánh giá này
Đã phản hồi 19 thg 8, 2013
Greetings from the beautiful island of Santorini!
Thank you very much for sharing these lovely comments following the experiences during your recent stay at Iconic Santorini.
The feedback of our valued guests is sincerely appreciated and your complete satisfaction with our property's accommodation and services is indeed an incredible motivating tool for the entire team. I am pleased to hear the Grotto Suite was to your liking and that you enjoyed the extremely comfortable, oversize COCOMAT bed in addition to the private grotto pool. We take utmost pleasure in providing complimentary food and beverage amenities to our guests each day, allowing them to fully appreciate the hotel's tranquility, while sampling local culinary delights and authentic Greek hospitality.
Thank you once again for your stay and the wonderful feedback. The team and I look forward to welcoming you back to Iconic Santorini in the near future, in order to exceed your expectations and provide you with more memorable moments to cherish!
With warm regards,
Ximena Diaz
Phản hồi này là ý kiến chủ quan của đại diện ban quản lý chứ không phải của Tripadvisor LLC.